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Best rates for your dates:
May 5, 2016 - May 7, 2016 | 2 nights
Room types Max
Price per night
Quantity
Best seller – limited supply!
Superior - Breakfast
Breakfast Included
Limited Time Offer. Rate includes 30% discount!
Not included in room price:
Service charge 5%, Hotel tax 10%

+
USD 44.87 18.33
Special conditions

Our last 2 rooms
Superior Double Or Twin Room
Breakfast Included
Pay at the hotel
Not included in room price:
Tax 10%, Service charge 5%

USD 19.40
Special conditions

Limited rooms available!
Deluxe City View - Breakfast
Breakfast Included
Limited Time Offer. Rate includes 30% discount!
Not included in room price:
Service charge 5%, Hotel tax 10%

+
USD 53.84 23.14
Special conditions

Limited rooms available!
Deluxe Double Or Twin Room
Breakfast Included
Pay at the hotel
Not included in room price:
Tax 10%, Service charge 5%

USD 25.46
Special conditions

Limited rooms available!
Family Suite - Breakfast
Breakfast Included
Limited Time Offer. Rate includes 30% discount!
Not included in room price:
Service charge 5%, Hotel tax 10%

USD 80.77 28.34
Special conditions

Our last 5 rooms
Queen Suite - Breakfast
Breakfast Included
Limited Time Offer. Rate includes 30% discount!
Not included in room price:
Service charge 5%, Hotel tax 10%

+
USD 67.31 29.52
Special conditions

Our last 5 rooms
Suite
Breakfast Included
Pay at the hotel
Not included in room price:
Tax 10%, Service charge 5%

USD 30.92
Special conditions

Our last 5 rooms
Family Room (2 Adults + 1 Child)
Breakfast Included
Pay at the hotel
Not included in room price:
Tax 10%, Service charge 5%

USD 36.37
Special conditions

Our last 5 rooms
Connecting Room - Breakfast
Breakfast Included
Limited Time Offer. Rate includes 30% discount!
Not included in room price:
Service charge 5%, Hotel tax 10%

USD 67.31 40.50
Special conditions

Our last 5 rooms

About Hanoi Serenity Hotel 2

Description

Well-positioned in Old Quarter, Hanoi Serenity Hotel 2 is the ideal point of departure for your excursions in Hanoi. From here, guests can enjoy easy access to all that the lively city has to offer. With the city's main attractions such as Embassy of Denmark, Nha Tho, Embassy of Germany within close reach, visitors to the hotel will just love its location.

At Hanoi Serenity Hotel 2, the excellent service and superior facilities make for an unforgettable stay. Top features of the hotel include free Wi-Fi in all rooms, fax machine, daily housekeeping, 24-hour security, 24-hour front desk.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, complimentary instant coffee, complimentary tea, internet access – wireless, internet access – wireless (complimentary) to please the most discerning guest. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your purpose of visit, Hanoi Serenity Hotel 2 is an excellent choice for your stay in Hanoi.
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Features

Hotel Facilities

  • 24-hour front desk
  • 24-hour security
  • airport transfer
  • babysitting
  • bicycle rental
  • car hire
  • concierge
  • currency exchange
  • daily housekeeping
  • elevator
  • family room
  • fax machine
  • laundry service
  • luggage storage
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • shuttle service
  • tours

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park

Languages Spoken

  • English
  • Vietnamese
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Policies

Children and extra beds
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-9 year(s) Stay for free if using existing bedding.
  • Guests over 9 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 17 USD
Breakfast Charge (when not included in room rate): 5 USD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.1 Km
Distance to Airport: 35.0 Km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 9
Number of Restaurants: 1
Number of Rooms : 25
Reception Open Until: 12:00 AM
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2010
Year Hotel Last Renovated: 2014
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Verified traveler reviews

Filter by traveler type
All reviews (718)

Business travelers (73)

Couples (317)

Solo travelers (203)

Families with young children (19)

Families with older children (22)

Groups (84)

Excellent
8.1
Hotel Condition/Cleanliness
8.2
Facilities
7.4
Location
8.0
Room Comfort/Standard
8.2
Staff Performance
8.4
Value for Money
8.5
Food/Dining
7.2

7.6 KOW L.
Malaysia
April 22, 2016
Helpful staffs
Other than the crack toilet bowl, the room is nearly perfect for a simple cost like this.

6.8 Lise O.
Australia
April 23, 2016
Friendly, helpful staff but not terribly good valu
First, the staff were great - always friendly & helpful. Regarding the room (I was in 702), I had booked the most basic/cheapest so I didn't have high expectations. It was really small which was ok. The bed was really comfortable and the sheets were cotton. The rooms was fairly quiet in terms of outside noise which was great. It had no natural light - ok, it was a cheap room (and this was actually good in the mornings when I wanted to sleep in - nice & dark). A safe in the cupboard would be great. Not so good was the air conditioner which was useless - it was constantly set at 16 degrees but barely reached the point of being cool. It wasn't even summer or very hot when I stayed and I was a little uncomfortable during the nights. Either it needs to be repaired/replaced or, at the very least, replaced it with a fan. The bathroom was basically clean but there were mold stains in the shower that made it seem unclean. The shower curtain needs a wash or replacing (a bit of mold around the bottom) and there needs to be something you can put your soap on in the shower. I hired a bicycle which did the job but was pretty crappy for the price (compare the discounted rate of VND 70,000/day for a basic VNese bike with a basket that was unwashed, had inconsistent breaks, no helmet & a tyre that would sometimes go flat, to the same sort of basic bike in Hoi An for VND 40,000/day or a quality international brand bike (Giant) in Nha Trang with a helmet, gears and in great condition for VND 110,000/day). Staff organised a car to the airport for VND 200,000 which was excellent value. Summary: staff are great; while the room was small, some aspects were comfortable but other parts definitely need some work; I don't think it is great value for money; facilities are a mix of good & so so. Would I return? No, I would probably try somewhere else next time to see how it compares.

9.6 Georg F.
Germany
May 03, 2016
good choice
very pleasant experience, super helpful staff

2 Sophia M.
Vietnam
April 19, 2016
Worst hotel I've ever stayed
Near a market so the street very dirty. Breakfast is very poor. Room is on ly 6-7 sqm (they wrote it 18 sqm) and smells bad. I booked and paid for 3 days but after first day, I moved to another hotel. Don't understand why this hotel could get 8.1 average.

6.8 ashley J.
Australia
April 17, 2016
Nice room
Nice room

7.2 ashley J.
Australia
April 16, 2016
Ok for money
Room is clean but boxy. Bathroom very old could do with refurbished. No fan so smelly at times.

8.4 Fuchsia W.
United Kingdom
April 15, 2016
Really friendly and helpful staff, room a bit damp
This is a great budget option with a good location, really wonderful staff who made special efforts with all the guests. We arrived very early and they let us use shower facilities even though we couldn't check in yet. The staff really make this place good, but unfortunately the room was damp and the bathroom dingy with a lot of mould. But still a good budget option in a central location.

8.8 Laura C.
United Kingdom
April 17, 2016
Great value! Great staff!
The staff are really professional and just so lovely!! Breakfast is included and is really good! (baguette, eggs how you like, salad, coffee etc). The location is perfect, walking distance to everything but not in a party zone so you can sleep. Only two negatives: room was kind of damp, but this is Hanoi so everywhere is damp. The air con worked well. The other problem is the rooms aren't soundproofed at all so we were woken up by our inconsiderate neighbours next door. But hopefully you will have better neighbour luck when you stay here, which you should because of the staff, breakfast, location and value for money. Oh and the internet is excellent too!!!! Recommended!

7.2 JOHARI A.
Philippines
April 14, 2016
Hanoi Getaway
The location of the hotel is very good since it is near to many tourist spots in Hanoi and to the main tourist location itself, Old Quarter. The staffs were accommodating but I am expecting that they would talk to us more and suggest activities, etc.

10 romain B.
Cambodia
April 18, 2016
Perfect staff !
Our stay at this hotel was a charm. We were on a late check-in due to the plane's schedule, and were warmly welcomed at 1:45am. (Private taxi a bit overpriced, but ok for a pickup at 1am : 19USD) We've been upgraded to the hotel suites (instead of our two superior rooms) which are wide, comfortable and offer a nice view on the city from its balcony. Water pressure and temperature perfect. Cleanliness in the room perfect (the carpets in the hallway need to be replaced because of stains) Breakfast just fine. Rate : bargain (you get a lot for a very cheap price : booked online with ag*da) I'd like to insist on the kindness of the staff who spontaneously proposed to keep our luggage during the day, open a room to take a shower before we get to the train station (checked out already in the morning)... Or even keep our extra luggage for 4 days when in Sapa in the north ! Just one (little) negative point : they are (a little) insisting in knowing your schedule to propose you extra tours... But not stalking at all !

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