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Hanoi Serenity Hotel 2

17 Nguyen Van To Street, Old Quarter, Hanoi, Vietnam (Show on map)

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"super friendly staff, helpful in organizing trips to Sapa..."

  • Michal, Slovakia
  • August 7, 2015
  • Area: Old Quarter
  • Rooms : 25
  • Free Wi-Fi

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Room Types
Max
Rates
Superior
Superior
Deluxe City View
Deluxe City View
Family Suite
Queen Suite
Queen Suite
Family Suite
Connecting Room
Connecting Room

 

When would you like to stay at this hotel?

Features of Hanoi Serenity Hotel 2
Facilities

24-hour front desk

24-hour security

airport transfer

babysitting

bicycle rental

car hire

car park

concierge

currency exchange

daily housekeeping

elevator

family room

fax machine

laundry service

luggage storage

meeting facilities

restaurant

room service

safety deposit boxes

shops

shuttle service

tours

  
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

  
Languages Spoken

English

Vietnamese

 

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Whether you're a tourist or traveling on business, Hanoi Serenity Hotel 2 is a great choice for accommodation when visiting Hanoi. With its location just 0.1 Km from the city center and 35.0 Km from the airport, this 3-star hotel attracts numerous travelers each year. Visitors to the hotel can take pleasure in touring the city's top attractions: Nha Tho, Southern Gate, Viet Nam Military History Museum.

At Hanoi Serenity Hotel 2, the excellent service and superior facilities make for an unforgettable stay. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour security, daily housekeeping, fax machine, 24-hour front desk can be enjoyed at the hotel.

Guests can choose from 25 rooms, all of which exude an atmosphere of total peace and harmony. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your reason for visiting Hanoi, the Hanoi Serenity Hotel 2 is the perfect venue for an exhilarating and exciting break away.
Whether you're a tourist or traveling on business, Hanoi Serenity Hotel 2 is a great choice for acco ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-9 year(s)
Stay for free if using existing bedding.

Guests over 9 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Airport Transfer Fee
17 USD

Breakfast Charge (when not included in room rate)
5 USD

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
0.1 Km

Distance to Airport
35.0 Km

Non-Smoking Rooms / Floors
Yes

Number of Floors
9

Number of Restaurants
1

Number of Rooms
25

Reception Open Until
12:00 AM

Room Voltage
220

Time to Airport (Minutes)
45

Year Hotel Built
2010

Year Hotel Last Renovated
2014


Recent customer comments

Filter by Traveler Type

 

Fantastic

8.2

from 603 reviews

Value for Money
8.6
Location
8.1
Staff Performance
8.4
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.3
Food/Dining
7.3
All reviews (603)
Sort by:
Anh N. Solo travelers Vietnam, August 24, 2015
Good

Staff. Location. Room service
7
Nice. But Ha Noi was too hot at that time.
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Henry C. Solo travelers South Korea, August 22, 2015
COST SAVING

COST SAVING, CLEANESS, QUIET
5
COST SAVING, CLEANESS, QUIET
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Estevania C. Couples Netherlands, August 21, 2015
Good budget hotel

Price, service, cleanliness
7.3
Our stay here was okay. We paid around 12 euro/night for a standard room and definitely get what you pay for. The room has no windows and is very hot when you return to your room (because the aircon is automatically turned off when you leave). The breakfast is very meager for vietnamese standards, but if you dont eat much its okay.
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Michal C. Groups Slovakia, August 7, 2015
Great stay, great hotel, excellent staff

super friendly staff, helpful in organizing trips to Sapa and Halong Bay, cleanliness of the room
9.7
I have very enjoyed our stay in hotel. All people in the hotel spoke good english and very very helpful, kind and sincere. I was really amazed how nice and helpfule they were whenever they could - either arranging taxis, breakfast to go, arranging trips, tips on travel, etc. I would really recommend this place, it is worth it. Exceeded any expectations.
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Sian L. Couples Canada, August 4, 2015
Good location. Nice enough if on a budget

The location was good, the staff were friendly and helpful and the bed was reasonably comfortable
7
We were on a budget and for the price we paid the hotel was a good standard. The best thing is the location. On the edge of the old town near to some great bars and restaurants and within walking distance to a lot of Hanoi's attractions. The downsides were that it wasn't the cleanest hotel I've stayed in and there were staff sleeping in the corridors. That being said the sleeping staff were very helpful with our bags when we checked out early in the morning although I did feel bad for having woken them up!
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Dong H. Couples South Korea, August 3, 2015
great value

free breakfast, cleanliness and staff
9
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Amy R. Couples United Kingdom, July 31, 2015
Serenity 2 hotel

Friendly helpful staff.
8
Serenity 2 hotel is a nice hotel, but slightly overpriced. The room we were given was much smaller than the one advertised, with some of the added extras promised missing. But still a clean nice hotel room with a good working shower. We booked through Agoda for £8 a night - if you book directly thro them it is more expensive! The breakfast is small and basic, but a nice addition - plus it's a free meal! The laundry service is $2 a kg - more expensive than most places. But they do a really lovely job. Our clothes feel and smell so nice. The staff are incredibly helpful - just ask them if you need anything. It's in a good location, close to the streetfood and bars. The hotel has a lift - which was a bonus as we were on the 8th floor. All in all a good stay - I would recommend them to others.
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Bao N. Business travelers Vietnam, July 30, 2015
Tiny

Breakfast, location, AC
4.7
Room area is just around 8m2
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Sammy M. Couples United Kingdom, July 27, 2015
Small room and dated

Staff smiled and checking out.
5.7
When we arrived the staff were very pleasent. We were firdt told that oour room was not available until a little later ehich is understandable, after a few minutes of shuffling around one of the receptionist had located us a room and we were given the keys. This room was TINY, great if your a midget but travvelling as a couple with 10 weeks of luggage was terrible. The bathroom was outdated and the shower had no pressure. As the room was a matchbox the aircon blew icy cold which practically made us sick all the time. The food was limited (english breakfast came with a mouse sized slice of ham. On a positive note the staff always stood when passing and always smiled.
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Phung N. Business travelers United States of America, July 24, 2015
Good value for the money.

Value, clean, nice staff
7.3
Good value for the money. Room is clean.
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Customers like this hotel for:
Nearest transport:
  • Le Duan Railway Station (0.5 Km / 6 min walk)
Area recommended for:
  • culture
  • shopping
  • sightseeing
Distance to airport:
  • Gia Lam Airport (4.4 Km)
  • Noi Bai International Airport (21.1 Km)
Customer comments:
  • "Centrally located" , "Friendly & helpful staff" , "Nice hotel"
Top attractions in the area:
  • Bia Hoi 68 Hang Quat (0.4 Km / 5 min walk)
  • Hanoi Flag Tower (0.5 Km / 6 min walk)
  • Hanoi Cathedral (0.5 Km / 6 min walk)
  • Viet Nam Military History Museum (0.5 Km / 6 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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