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Hanoi Serenity Hotel 2

17 Nguyen Van To Street, Hoan Kiem District - Old Quarter, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District - Old Quarter Number of Rooms: 25
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
532 reviews

Value for Money
8.6
Location
8.1
Staff Performance
8.4
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.4
Food/Dining
7.3
All reviews (532)
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Carl B. Couples United Kingdom, April 11, 2013
Clean and comfortable

Friendly staff, great location and clean comfortable rooms
9
Holly J. Couples United Kingdom, April 7, 2013
small room, but comfortable

clean, comfortable but the room was very small
6.7
Sebastian S. Groups Germany, April 3, 2013
This Hotel, is Real Good, staff is excellenct

Room, Food, staff no1
10
Carl B. Couples United Kingdom, April 2, 2013
stayed for 4 days and had a great time time in han

friendly staff, clean large room that was cleaned every day, lift which not evry hotel in hanoi has
8.7
Carl B. Couples United Kingdom, April 2, 2013
lovely hotel in a good location

friendly staff, clean rooms, balconeys with good view
8.7
Margaret W. Couples United Kingdom, April 2, 2013
OK

location, helpful staff, organised transfers
7.3
Michelle B. Solo travelers Sweden, March 31, 2013
Friendly and helpful staff. Convenient location.

Location. Cleanliness. Price.
7.7
Satisfied. Will surely return. The staff is friendly and helpful. Clean rooms.
Caren T. Couples United States of America, March 31, 2013
not as great as expecting

the location & free breakfast
7.7
Weddikkara K. Business travelers Sri Lanka, March 30, 2013
Its very good and worth for the money spent

Hotel is very clean, supportive friendly staff, internet speed is very good
8
Ava K. Families with older children Philippines, March 29, 2013
okay hotel

very good location
6
the location is very good. the main tourist attractions are within walking distance. but I arranged for an airport pickup service and nobody showed up to fetch us. we arrived after 1am so there were very few taxis at the airport, all trying to charge us an exorbitant amount. when we finally got to the hotel, it was locked and a staff member was sleeping in the lobby. our taxi driver had to bang the door to wake him up. other than that, I'd rate our stay there as fairly well. the staff were friendly, perhaps trying to make up for their boo-boo on our arrival.

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Customer Reviews - Hanoi Serenity Hotel 2, Hanoi

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