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Excellent 8.1
Based on 758 reviews

Recent customer comments

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Excellent



based on 758 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.1
  • Location 8.0
  • Room Comfort/Standard 8.2
  • Service 8.4
  • Value for Money 8.4
  • Food/Dining 7.2

Claire L.
Australia
September 03, 2014
Comfortable and clean
service cleanliness and location
It was all I needed

Kim T.
Vietnam
August 25, 2014
Hanoi Serenity Hotel 2
good
good

Kirsten M.
Germany
August 15, 2014
Okay but not fabulous
Friendly staff, good restaurant request, lift
It was okay, especially for the price, but the rooms have no outside windows

Thi N.
Vietnam
July 22, 2014
Centrally location. Good price
Centrally location. Good price.

Grace B.
United Kingdom
July 14, 2014
Excellent as always
size of room, location, staff

Graeme T.
United Kingdom
June 27, 2014
Excellent base for Hanoi
Location, wonderful staff, spacious rooms
Stayed at this hotel in 2011 & returned in 2014 - this says it all. Great location for visiting Hanoi. staff were great, good breakfast & would highly recommend for any traveller.

HONG Y.
Malaysia
June 06, 2014
value for money but the hotel need refurbish
price, friendly staff with good english
Pleasant expect some is not well maintain, It would be great if it is well maintain and refurbish.

Tu N.
Vietnam
June 06, 2014
staff were not flexible
center , quiete , safe
bed

Jose I.
Philippines
June 04, 2014
It was a relaxing and stress free stay.
Friendly & helpful & efficient staff, specially Mr Son, manager. Location. Very reasonable rates.
Very pleasant. Will highly recommend & stay again.

Thi L.
Vietnam
May 23, 2014
Good value for money
New and clean hotel. Friendly frontdesk. Good location from where you can walk to the old quarter