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Excellent 8.1
Based on 742 reviews

Recent customer comments

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based on 742 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.3
  • Location 8.0
  • Room Comfort/Standard 8.2
  • Service 8.4
  • Value for Money 8.4
  • Food/Dining 7.2

Kevin M.
United States
June 19, 2013
Very happy with location and service.
Location, affordability and staff.
I'll stay there next time I'm in Hanoi.

Dominic F.
June 19, 2013
Convenient stay and good value
Staff was very friendly and helpful, no cheating attempts, in the old city center

Martinus S.
June 14, 2013
Great service from the staffs
Staff hospitality, good location, great service

Ferdinand S.
June 12, 2013
Great Hotel
The staff was very helpful. Right after i arrived at the hotel, the help me to book a day tour of Halong Bay. The tour is great and ship as well. Tuoan the guide is very well equipped with the knowledge of local culture and halong history. The breakfast is also okay, with various breakfast menu that you can choose. Overall, i like the hotel and surely i will recommend to my friend here.

Thi H.
June 10, 2013
Staff: nice, lovely, enthusiasm. Location: good
Breakfast, staff, price

Richard D.
June 10, 2013
attentive and cheerful staff, a comfortable room
clean comfortable room cheerful staff
The hotel was all i could have asked for. A comfortable room with ensuite. The staff were helpful and cheerful.the hotel made my stay enjoyable

Ryan L.
United States
June 03, 2013
Great hotel in every way
location, customer service, and breakfast
I was very happy with this hotel. It is in a good location, close to plenty of Vietnamese food, the breakfast is great - at many eastern hotels you get fruit and toast. Here you got that and a western or Vietnamese breakfast for free; the staff were friendly - I complained about the amount of light coming in my room then I went to a cruise on Halong Bay, when I came back, they upgraded me to a very large room with little light coming in. The only thing I didn't like was the hard bed, but the hard bed is normal for Asia. I will definately return when I come back to Hanoi

Anh N.
June 01, 2013
great staff but room was small
staff, location, price

Alexander T.
New Zealand
June 01, 2013
great location, nice room, friendly staff
good central location, friendly staff, walking distance to markets and shops

Alec B.
United Kingdom
May 31, 2013
Terrific hotel in the old quarter
lovely staff, superb rooms all for a cheap price