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Excellent 8.1
Based on 736 reviews

Agoda Verified Reviews

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Excellent



based on 736 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.3
  • Location 8.0
  • Room Comfort/Standard 8.2
  • Staff Performance 8.4
  • Value for Money 8.4
  • Food/Dining 7.2

Ferdinand S.
Indonesia
June 12, 2013
Great Hotel
Location,Staff,Breakfast
The staff was very helpful. Right after i arrived at the hotel, the help me to book a day tour of Halong Bay. The tour is great and ship as well. Tuoan the guide is very well equipped with the knowledge of local culture and halong history. The breakfast is also okay, with various breakfast menu that you can choose. Overall, i like the hotel and surely i will recommend to my friend here.

Thi H.
Vietnam
June 10, 2013
Staff: nice, lovely, enthusiasm. Location: good
Breakfast, staff, price

Richard D.
Australia
June 10, 2013
attentive and cheerful staff, a comfortable room
clean comfortable room cheerful staff
The hotel was all i could have asked for. A comfortable room with ensuite. The staff were helpful and cheerful.the hotel made my stay enjoyable

Ryan L.
United States
June 03, 2013
Great hotel in every way
location, customer service, and breakfast
I was very happy with this hotel. It is in a good location, close to plenty of Vietnamese food, the breakfast is great - at many eastern hotels you get fruit and toast. Here you got that and a western or Vietnamese breakfast for free; the staff were friendly - I complained about the amount of light coming in my room then I went to a cruise on Halong Bay, when I came back, they upgraded me to a very large room with little light coming in. The only thing I didn't like was the hard bed, but the hard bed is normal for Asia. I will definately return when I come back to Hanoi

Anh N.
Vietnam
June 01, 2013
great staff but room was small
staff, location, price

Alexander T.
New Zealand
June 01, 2013
great location, nice room, friendly staff
good central location, friendly staff, walking distance to markets and shops

Alec B.
United Kingdom
May 31, 2013
Terrific hotel in the old quarter
lovely staff, superb rooms all for a cheap price

Suzanne C.
Australia
May 29, 2013
stop over
easy, convenient, clean, friendly staff
returned to hotel after Halong Bay trip - nice, clean & cheap.

Blair C.
United Kingdom
May 28, 2013
Nice rooms and friendly staff
Clean rooms, cold air conditioning and good location

Nahim N.
Mexico
May 27, 2013
Very Good
Room, Location, Price