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Hanoi Serenity Hotel 2

17 Nguyen Van To Street, Hoan Kiem District - Old Quarter, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District - Old Quarter Number of Rooms: 25
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
495 reviews

Value for Money
8.6
Location
8.1
Staff Performance
8.4
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.5
Food/Dining
7.4
All reviews (495)
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Victoria S. Couples United Kingdom, April 17, 2014
excellent location, helpful and friendly staff

clean, central location, good value
9.7
The hotel has a great central location. Its a great budget hotel which offers a very clean and comfortable room and fantastic value for money. The staff are extremely helpful and always offering advice.
Danny P. Couples Malaysia, April 3, 2014
A mere okay hotel

Friendly staff, near to Hoan Kiem lake, strategically located
6.3
It was only a mere okay hotel. I picked this hotel as my first stop as it Is located at old quarter road and it is one of the agoda recommendation, further it was rated by the feedback as high as 8.0. I would say that this hotel meets your basic needs in the hotel such as mattress, tv, kettle, hot water etc., but not to those who had a long walk in hoe daytime and need comfortable room to recharge during the night. The hotel room is old and not spacious, the queen size bed is combined by two single thin mattress, and I wouldn't even consider it as a bed since it provide no softness at all, I am like literally sleeping on a hard plank. The only recommended things are friendly staff and centrally located in the old quarter road.
Hong J. Families with young children Malaysia, April 2, 2014
value for money but the hotel need refurbish

price, friendly staff with good english
6
Pleasant expect some is not well maintain, It would be great if it is well maintain and refurbish.
Thi H. Business travelers Vietnam, April 1, 2014
Good value for money

New and clean hotel. Friendly frontdesk. Good location from where you can walk to the old quarter
9.7
Grace B. Business travelers United Kingdom, April 1, 2014
Excellent as always

size of room, location, staff
8.3
Stayed so many times before and always a pleasure. Nice little hotel and great staff
Kim H. Business travelers Vietnam, March 31, 2014
Hanoi Serenity Hotel 2

good
6
good
Ian D. Solo travelers Australia, February 3, 2014
I really enjoyed my stay .

The staff are so friendly and can speak many languages , my room was very comfortable , and the bed so nice it was hard to leave, for the great breakfast
9.3
My stay was great ,I would recommend this hotel to my friends. The reception was fantastic ,they were very attentive and always had a smile. My bed was wonderful and hard to leave . The breakfast menu was great and I think they did a wonderful job considering it was New year and they were a very helpful and friendly staff . I would be proud for them to work at a hotel I owned. I will definitely stay there next time I'm in Hanoi.
Sanjay L. Business travelers India, February 2, 2014
good value for money

staff, location price
7
friendly staff, nice location clean room , we were upgraded to delux room that was very sweet of the staff there, as they were already very helpfull
Grace B. Business travelers United Kingdom, January 23, 2014
Excellent as always

size of room, location, staff
9
As always a very pleasant and comfortable stay. The staff here are a delight. They are friendly cooperative and very helpful.
Pekka H. Solo travelers Finland, January 11, 2014
Excellent choice

Good location, friendly staff, golden value for the money
7.7
This hotel can be highly rexommended. Exceööent value for the money.

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Customer Reviews - Hanoi Serenity Hotel 2, Hanoi

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