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Hanoi Serenity Hotel 2

17 Nguyen Van To Street, Hoan Kiem District - Old Quarter, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District - Old Quarter Number of Rooms: 25
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
476 reviews

Value for Money
8.6
Location
8.1
Staff Performance
8.4
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.5
Food/Dining
7.4
All reviews (476)
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Kok C. Groups Malaysia, December 15, 2013
Clean & large room

Clean room, comfortable bed, friendly staff
8
Ali M. Families with young children Malaysia, December 2, 2013
great

1. Warm, friendly staff
8.7
Gary L. Couples United Kingdom, November 25, 2013
Clean modern room, good facilities.

Location, clean, staff.
7.7
Our stay here was fine. The staff are very attentive asking where you are going and if you would like to buy tour, if you like that kind of attention. The room was modern, clean and you had tea and coffee making facilities and toiletries provided in the room. Our room was tiny though so maybe the deluxe rooms were bigger. Breakfast was OK, a few choices to pick from, omelets, pancakes, Asian and then some fruit, juice, tea and coffee so perfectly acceptable. The staff are very polite and we were happy with our stay here.
Anja K. Couples Slovenia, November 24, 2013
great hotel for short stay

friendly staff, nice and clean rooms, great location
8.3
Zachary E. Couples United States of America, November 22, 2013
Great stay

staff, location, price
10
This hotel is a great value. It is in a good location and is easy to find. The breakfast was solid and the staff doing a great job taking care of guests.
Grace B. Business travelers United Kingdom, November 15, 2013
Excellent as always

size of room, location, staff
8.7
Excellent service from friendly attentive staff. This hotel offers very good value for money.
Kok C. Solo travelers Malaysia, November 10, 2013
Clean & large room

Clean room, comfortable bed, friendly staff
7.7
Ho K. Families with young children Malaysia, November 5, 2013
Good for Value and location

Clean, Good service and comfortable
9
Very happy with good staff service and they really to change the room for us when we like the room at lift level.
Ho K. Families with young children Malaysia, November 4, 2013
Good for Value

Clean , comfortable and Good Staff service
8.7
Eerly check out , so only received a simple breakfast. need improve it.
Ho K. Solo travelers Malaysia, November 4, 2013
Value for the Money

Friendly Staff, near massage and near sourvenir shop
8.7
Comfortable for the bed and room clean and good staff servies

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Customer Reviews - Hanoi Serenity Hotel 2, Hanoi

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