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Hanoi Serenity Hotel 2

17 Nguyen Van To Street, Hoan Kiem District - Old Quarter, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District - Old Quarter Number of Rooms: 25
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
497 reviews

Value for Money
8.6
Location
8.1
Staff Performance
8.4
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.5
Food/Dining
7.4
All reviews (497)
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Pekka H. Solo travelers Finland, January 11, 2014
Excellent choice

Good location, friendly staff, golden value for the money
7.7
This hotel can be highly rexommended. Exceööent value for the money.
Evie M. Couples United States of America, December 28, 2013
Clean and Quiet

Clean, large room and helpful staff
7
We had a nice couple of nights at the hotel. Though in the old quarter it's a 15-20 min walk to a street with multiple dining options and even longer to get to nightlife or the lake. the staff is extremely helpful and will go out of their way to make travel arrangements or any other services you require. They were all very sweet and very service focused. I found the road where the hotel is located charming but for others (esp first timers in Hanoi or Vietnam) it may be gross. The markets that line the road sell fresh veggies, fish and meat. The primary business appears to be for the meat. It's quite busy in the late afternoons (before dinner) and the slabs of meat are butchered on the ground. On a hot day the smell is not so pleasant.
Choy C. Solo travelers Hong Kong, December 22, 2013
N/A

Free Wifi
7.7
overall is quite good but the door lock was broken and not safe for customers
Kok C. Groups Malaysia, December 15, 2013
Clean & large room

Clean room, comfortable bed, friendly staff
8
Ali M. Families with young children Malaysia, December 2, 2013
great

1. Warm, friendly staff
8.7
Gary L. Couples United Kingdom, November 25, 2013
Clean modern room, good facilities.

Location, clean, staff.
7.7
Our stay here was fine. The staff are very attentive asking where you are going and if you would like to buy tour, if you like that kind of attention. The room was modern, clean and you had tea and coffee making facilities and toiletries provided in the room. Our room was tiny though so maybe the deluxe rooms were bigger. Breakfast was OK, a few choices to pick from, omelets, pancakes, Asian and then some fruit, juice, tea and coffee so perfectly acceptable. The staff are very polite and we were happy with our stay here.
Anja K. Couples Slovenia, November 24, 2013
great hotel for short stay

friendly staff, nice and clean rooms, great location
8.3
Zachary E. Couples United States of America, November 22, 2013
Great stay

staff, location, price
10
This hotel is a great value. It is in a good location and is easy to find. The breakfast was solid and the staff doing a great job taking care of guests.
Grace B. Business travelers United Kingdom, November 15, 2013
Excellent as always

size of room, location, staff
8.7
Excellent service from friendly attentive staff. This hotel offers very good value for money.
Kok C. Solo travelers Malaysia, November 10, 2013
Clean & large room

Clean room, comfortable bed, friendly staff
7.7

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Customer Reviews - Hanoi Serenity Hotel 2, Hanoi

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