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Hanoi Serenity Hotel 2

17 Nguyen Van To Street, Hoan Kiem District - Old Quarter, Hanoi, Vietnam (Show on map)

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Area: Hoan Kiem District - Old Quarter Number of Rooms: 25
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
490 reviews

Value for Money
8.6
Location
8.1
Staff Performance
8.4
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.5
Food/Dining
7.4
All reviews (490)
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Kevin M. Solo travelers United States of America, May 31, 2013
A Nice value

Value, location and staff.
9.7
Ryan L. Solo travelers United States of America, May 30, 2013
Great hotel in every way

location, customer service, and breakfast
10
I was very happy with this hotel. It is in a good location, close to plenty of Vietnamese food, the breakfast is great - at many eastern hotels you get fruit and toast. Here you got that and a western or Vietnamese breakfast for free; the staff were friendly - I complained about the amount of light coming in my room then I went to a cruise on Halong Bay, when I came back, they upgraded me to a very large room with little light coming in. The only thing I didn't like was the hard bed, but the hard bed is normal for Asia. I will definately return when I come back to Hanoi
Alexander T. Solo travelers New Zealand, May 29, 2013
great location, nice room, friendly staff

good central location, friendly staff, walking distance to markets and shops
10
Dominic F. Couples Switzerland, May 28, 2013
Convenient stay and good value

Staff was very friendly and helpful, no cheating attempts, in the old city center
8
Dipo D. Solo travelers Indonesia, May 24, 2013
Friendly staff, value for money

friendlys staffs, cheap, good location
7
I really enjoyed staying at the hotel. The room was not big, but it was clean, the service was good, staffs speak relatively good English, and the price is very cheap. Considering what you pay and what you get, I say this hotel was really good and I am going to recommend it to everyone.
Anh N. Couples Vietnam, May 22, 2013
great staff but room was small

staff, location, price
8
Moon C. Solo travelers South Korea, May 21, 2013
good for looking around old quarter

location, price and kindness of staffs
8
Katrina M. Couples Philippines, May 21, 2013
Best Budget Accommodation in Hanoi

The staff are very friendly, the rooms are clean and the free breakfast is pretty good!
8
Grace B. Business travelers United Kingdom, May 20, 2013
Excellent as always!

nice suite, great staff, good location
8
Suzanne C. Solo travelers Australia, May 19, 2013
stop over

easy, convenient, clean, friendly staff
9
returned to hotel after Halong Bay trip - nice, clean & cheap.

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Customer Reviews - Hanoi Serenity Hotel 2, Hanoi

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