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Hanoi Serenity Hotel

1B Cua Dong Street, Hoan Kiem District, Hoan Kiem District - Old Quarter, Hanoi, Vietnam (Show on map)

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"Location, service, and general cleanliness..."

  • Krystel, Canada
  • September 8, 2014
  • Area: Hoan Kiem District - Old Quarter
  • Rooms: 20
  • Free Wi-Fi

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Room Types
Max
Rates
Standard
Standard
Superior
Superior
Deluxe
Deluxe
Family Suite
Family Suite

 

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Photos of Hanoi Serenity Hotel

Hanoi Serenity Hotel Hanoi - Guest Room
Guest Room
Hanoi Serenity Hotel Hanoi - Guest Room
Guest Room
Hanoi Serenity Hotel Hanoi - Guest Room
Guest Room
Hanoi Serenity Hotel Hanoi - Guest Room
Guest Room
Hanoi Serenity Hotel Hanoi - Guest Room
Guest Room
Hanoi Serenity Hotel Hanoi - Guest Room
Guest Room
Hanoi Serenity Hotel Hanoi - Guest Room
Guest Room
Hanoi Serenity Hotel Hanoi - Guest Room
Guest Room
Hanoi Serenity Hotel Hanoi - Guest Room
Guest Room
Hanoi Serenity Hotel Hanoi - Guest Room
Guest Room
Hanoi Serenity Hotel Hanoi - Guest Room
Guest Room
Hanoi Serenity Hotel Hanoi - Guest Room
Guest Room
Hanoi Serenity Hotel Hanoi - Bathroom
Bathroom
Hanoi Serenity Hotel Hanoi - Restaurant
Restaurant
Hanoi Serenity Hotel Hanoi - Reception
Reception
Features of Hanoi Serenity Hotel
Facilities

24-hour room service

airport transfer

babysitting

bicycle rental

business center

car park

concierge

executive floor

family room

laundry service

meeting facilities

pets allowed

restaurant

room service

safety deposit boxes

shops

shuttle service

smoking area

tours

  
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

  
Languages Spoken

Vietnamese

  

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A historic property renovated to welcome travelers from around the world, Hanoi Serenity Hotel is a fine blend of the traditional architect and modern accommodation. The boutique hotel is set in the buzzing streets of Old Quarter with specialized shop lining the streets where you are sure to find something to your liking. A short walk will take you to the picturesque Hoan Kiem Lake, one of the most popular tourist spots in Hanoi. Exploring the labyrinthine ancient streets is made easy with the hotel location. Whether you feel adventurous or prefer to follow a tourist’s path, Hanoi Serenity Hotel will make both trips possible. A historic property renovated to welcome travelers from around the world, Hanoi Serenity Hotel is a ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-9 year(s)
Stay for free if using existing bedding.

Guests over 9 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
15USD

Check-Out
12:00PM

Distance from City Center
0.1 km

Distance to Airport
35 km

Earliest Check-In
8:00AM

Non-Smoking Rooms / Floors
Yes

Number of Floors
6

Number of Rooms
20

Reception Open Until
23:00PM

Room Voltage
220V/50Hz

Time to Airport (Minutes)
45

Year Hotel Built
2008

Year Hotel Last Renovated
2010


Recent customer comments

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Very Good

7.8

from 324 reviews

Value for Money
8.3
Location
8.2
Staff Performance
8.1
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.8
Food/Dining
7.0
All reviews (324)
Krystel G. Groups Canada, September 8, 2014
Service makes up for value

Location, service, and general cleanliness
7.3
We were given a room that had a hole in the wall leading outside (water dripping in it and something crawling around in there) and the windows didn't close. I asked for another room but they were fully booked. So they transferred us to their sister hotel down the street Rising dragon on Van To). We got settled in this room only to notice they had bed bugs. We were then transferred to the queens suit in the top floor for the night. We didn't have to pay the upgrade fee for the first night, but we had to pay for the remainder of out stay if we didn't want to 'try' another room at the original hotel. We paid the 50$ us. I would recommend the queens suit at the rising dragon, but not the original room for which this booking reflects. The rooms don't look anything like the pictures and are in some really bad shape. The service is excellent at both hotels - staff were friendly and accommodating.
Moria A. Couples Israel, August 26, 2014
all in all it's ok

location,big room
7.7
Kok N. Solo travelers Malaysia, July 17, 2014
Staff very friendly and helpful

Friendly Staff, Well serve breakfast, quick tour booking
7.7
The staff is nice and helpful, giving some guidance for DIY tour in Hanoi city. Value for money. The hotel also run Halong Bay tour, very nice and enjoyable. The staff also beautiful...

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Customers like this hotel for:
Nearest transport:
  • Le Duan Railway Station (0.8 Km / 10 min walk)
Area recommended for:
  • culture
  • shopping
  • sightseeing
Distance to airport:
  • Gia Lam Airport (4.2 Km)
  • Noi Bai International Airport (20.8 Km)
Customer comments:
  • "Friendly and attentive staff" , "Good location" , "Hospitality"
Top attractions in the area:
  • Cha Ca La Vong (0.3 Km / 4 min walk)
  • Old Quarter (0.4 Km / 5 min walk)
  • Hang Ngang Hang Dao (0.4 Km / 5 min walk)
  • Night Market (0.4 Km / 5 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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