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About Hanoi Serenity Hotel

Description

A historic property renovated to welcome travelers from around the world, Hanoi Serenity Hotel is a fine blend of the traditional architect and modern accommodation. The boutique hotel is set in the buzzing streets of Old Quarter with specialized shop lining the streets where you are sure to find something to your liking. A short walk will take you to the picturesque Hoan Kiem Lake, one of the most popular tourist spots in Hanoi. Exploring the labyrinthine ancient streets is made easy with the hotel location. Whether you feel adventurous or prefer to follow a tourist’s path, Hanoi Serenity Hotel will make both trips possible.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • airport transfer
  • shuttle service
  • bicycle rental

Food & beverage

  • 24-hour room service
  • room service
  • restaurant

Cleaning services

  • laundry service

Guest services

  • babysitting
  • tours
  • concierge

On-site facilities

  • family room
  • executive floor
  • shops
  • smoking area

Health and security

  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center

Languages Spoken

  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-9 year(s) Stay for free if using existing bedding.
  • Guests over 9 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 15USD
Check-In From: 8:00AM
Check-Out Until: 12:00PM
Distance from City Center: 0.1 km
Distance to Airport: 35 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 6
Number of Rooms : 20
Reception Open Until: 23:00PM
Room Voltage: 220V/50Hz
Time to Airport (Minutes): 45
Year Hotel Built: 2008
Year Hotel Last Renovated: 2010
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Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 7.6
  • Location 8.2
  • Room Comfort/Standard 7.7
  • Staff Performance 8.1
  • Value for Money 8.3
  • Food/Dining 7.1

10 ASHVINDAR R.
Australia
January 09, 2016
Excellent hotel with fantastic service!
Great price, Good location, Very friendly service.
Spent 2 nights here and would do it again in a heartbeat. The staff were extremely polite and friendly, and helped arrange all my transport to and from the airport. The location is within walking distance of many local attractions. The room itself was cosy, clean, tidy and provided me with a peaceful nights sleep. It may only have a 2 star, but value for this place is sooo underrated. Highly recommended to all who visit Hanoi. This place is truly serenity!

8.7 Nukul W.
Thailand
November 25, 2015
Very Good
Clean, Staff are kind, Comfortable.

7 Jack P.
United Kingdom
October 22, 2015
Ok
Normal

6.3 Vanessa V.
Philippines
July 10, 2015
For budget travellers
Location, responsive staff, location
If you're into walking, you can go around town from this hotel (if you figure out the map). But this hotel is really for budget travelers as the amenities are very basic.

8.3 Pamela O.
Philippines
August 01, 2015
Good
Helpful staff, spacious rooms, accessibility
The rooms are kind of outdated but overall, still good. The staff was wonderful. They allowed us to leave our luggage in their hotel for two days since we were going to Halong Bay and upon our returned, they helped us with the airport transfer. They also gave us a room upgrade so it's all good. The breakfast was also quite good.

9 Pamela O.
Philippines
August 01, 2015
Good
Helpful staff, spacious rooms, accessibility
The rooms are kind of outdated but overall, still good. The staff was wonderful. They allowed us to leave our luggage in their hotel for two days since we were going to Halong Bay and upon our returned, they helped us with the airport transfer. They also gave us a room upgrade so it's all good. The breakfast was also quite good.

6.7 Sorawut P.
Thailand
May 13, 2015
Great location
Location, breakfast, wifi

8 Francisco C.
Spain
April 26, 2015
Comfortable
Situation, staff

8 Francisco C.
Spain
April 26, 2015
Comfortable
Situation, staff

6.3 Katherine P.
Australia
April 15, 2015
Nice motel, walking distance to city centre
Comfy bed, free wifi and nice breakfast
It's a nice place to stay, the beds are comfortable and clean, free wifi, breakfast supplied. One disappointing thing was that we used the motels laundry service and my pale clothes come back stained a yellow/ brown colour.


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