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Hanoi Serenity Hotel

1B Cua Dong Street, Hoan Kiem District, Old Quarter, Hanoi, Vietnam (Show on map)

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"Location, responsive staff, location..."

  • Vanessa, Philippines
  • July 7, 2015
  • Area: Old Quarter
  • Rooms : 20
  • Free Wi-Fi

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Room Types
Max
Rates
Standard
Standard
Superior
Superior
Deluxe
Deluxe
Family Suite
Family Suite

 

When would you like to stay at this hotel?

Features of Hanoi Serenity Hotel
Facilities

24-hour room service

airport transfer

babysitting

bicycle rental

business center

car park

concierge

executive floor

family room

laundry service

meeting facilities

restaurant

room service

safety deposit boxes

shops

shuttle service

smoking area

tours

Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

  
Languages Spoken

Vietnamese

  

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A historic property renovated to welcome travelers from around the world, Hanoi Serenity Hotel is a fine blend of the traditional architect and modern accommodation. The boutique hotel is set in the buzzing streets of Old Quarter with specialized shop lining the streets where you are sure to find something to your liking. A short walk will take you to the picturesque Hoan Kiem Lake, one of the most popular tourist spots in Hanoi. Exploring the labyrinthine ancient streets is made easy with the hotel location. Whether you feel adventurous or prefer to follow a tourist’s path, Hanoi Serenity Hotel will make both trips possible. A historic property renovated to welcome travelers from around the world, Hanoi Serenity Hotel is a ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-9 year(s)
Stay for free if using existing bedding.

Guests over 9 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Airport Transfer Fee
15USD

Check-In From
8:00AM

Check-Out Until
12:00PM

Distance from City Center
0.1 km

Distance to Airport
35 km

Non-Smoking Rooms / Floors
Yes

Number of Floors
6

Number of Rooms
20

Reception Open Until
23:00PM

Room Voltage
220V/50Hz

Time to Airport (Minutes)
45

Year Hotel Built
2008

Year Hotel Last Renovated
2010


Recent customer comments

Filter by Traveler Type

 

Very Good

7.8

from 378 reviews

Value for Money
8.3
Location
8.2
Staff Performance
8.1
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.7
Food/Dining
7.1
All reviews (378)
Sort by:
Vanessa V. Groups Philippines, July 7, 2015
For budget travellers

Location, responsive staff, location
6.3
If you're into walking, you can go around town from this hotel (if you figure out the map). But this hotel is really for budget travelers as the amenities are very basic.
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Pamela J. Groups Philippines, July 3, 2015
Good

Helpful staff, spacious rooms, accessibility
8.3
The rooms are kind of outdated but overall, still good. The staff was wonderful. They allowed us to leave our luggage in their hotel for two days since we were going to Halong Bay and upon our returned, they helped us with the airport transfer. They also gave us a room upgrade so it's all good. The breakfast was also quite good.
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Pamela J. Groups Philippines, July 3, 2015
Good

Helpful staff, spacious rooms, accessibility
9
The rooms are kind of outdated but overall, still good. The staff was wonderful. They allowed us to leave our luggage in their hotel for two days since we were going to Halong Bay and upon our returned, they helped us with the airport transfer. They also gave us a room upgrade so it's all good. The breakfast was also quite good.
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Sorawut P. Solo travelers Thailand, May 10, 2015
Great location

Location, breakfast, wifi
6.7
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Francisco C. Couples Spain, April 22, 2015
Comfortable

Situation, staff
8
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Francisco C. Couples Spain, April 19, 2015
Comfortable

Situation, staff
8
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Katherine P. Couples Australia, April 14, 2015
Nice motel, walking distance to city centre

Comfy bed, free wifi and nice breakfast
6.3
It's a nice place to stay, the beds are comfortable and clean, free wifi, breakfast supplied. One disappointing thing was that we used the motels laundry service and my pale clothes come back stained a yellow/ brown colour.
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Roland T. Business travelers Cameroon, April 14, 2015
Good services

This hotel has low cost and excellent services, good rooms, exceptional staff , particularly Mr Thomas very friendly and honest, if you are looking at low cost and efficient service , I recommend this
10
Perfect, staff available 24/7, with good smiles on their faces, good breakfast
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Maria R. Couples Philippines, April 3, 2015
Accessible Hotel

The kind front desk lady; the location and spacious rooms
8
I would like to commend the front desk officer/lady who was very kind from check-in till we left the hotel. :)
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Takashi E. Solo travelers Japan, April 2, 2015
Friendly and helpful staff

Friendly Staff, nice location, near to the restaurants
7
Staff is frendly and helpful. only one problem is no elevator in the hotel.
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< Previous page 1 - 10 of 378 reviews Next page >

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Customers like this hotel for:
Nearest transport:
  • Le Duan Railway Station (0.8 Km / 10 min walk)
Area recommended for:
  • culture
  • shopping
  • sightseeing
Distance to airport:
  • Gia Lam Airport (4.2 Km)
  • Noi Bai International Airport (20.8 Km)
Customer comments:
  • "Friendly and attentive staff" , "Good location" , "Hospitality"
Top attractions in the area:
  • Cha Ca La Vong (0.3 Km / 4 min walk)
  • Bia Hoi 68 Hang Quat (0.3 Km / 4 min walk)
  • Old Quarter (0.4 Km / 5 min walk)
  • Hang Ngang Hang Dao (0.4 Km / 5 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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