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Hanoi Serenity Hotel

1B Cua Dong Street, Hoan Kiem District, Hoan Kiem District - Old Quarter, Hanoi, Vietnam (Show on map)

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"Comfy bed, free wifi and nice breakfast..."

  • Katherine, Australia
  • April 14, 2015
  • Area: Hoan Kiem District - Old Quarter
  • Rooms : 20
  • Free Wi-Fi

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Room Types
Max
Rates
Standard
Standard
Superior
Superior
Deluxe
Deluxe
Family Suite
Family Suite

 

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Photos of Hanoi Serenity Hotel

Hanoi Serenity Hotel Hanoi - Guest Room
Guest Room
Hanoi Serenity Hotel Hanoi - Guest Room
Guest Room
Hanoi Serenity Hotel Hanoi - Guest Room
Guest Room
Hanoi Serenity Hotel Hanoi - Guest Room
Guest Room
Hanoi Serenity Hotel Hanoi - Guest Room
Guest Room
Hanoi Serenity Hotel Hanoi - Guest Room
Guest Room
Hanoi Serenity Hotel Hanoi - Guest Room
Guest Room
Hanoi Serenity Hotel Hanoi - Guest Room
Guest Room
Hanoi Serenity Hotel Hanoi - Guest Room
Guest Room
Hanoi Serenity Hotel Hanoi - Guest Room
Guest Room
Hanoi Serenity Hotel Hanoi - Guest Room
Guest Room
Hanoi Serenity Hotel Hanoi - Guest Room
Guest Room
Hanoi Serenity Hotel Hanoi - Bathroom
Bathroom
Hanoi Serenity Hotel Hanoi - Restaurant
Restaurant
Hanoi Serenity Hotel Hanoi - Reception
Reception
Features of Hanoi Serenity Hotel
Facilities

24-hour room service

airport transfer

babysitting

bicycle rental

business center

car park

concierge

executive floor

family room

laundry service

meeting facilities

restaurant

room service

safety deposit boxes

shops

shuttle service

smoking area

tours

Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

  
Languages Spoken

Vietnamese

  

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A historic property renovated to welcome travelers from around the world, Hanoi Serenity Hotel is a fine blend of the traditional architect and modern accommodation. The boutique hotel is set in the buzzing streets of Old Quarter with specialized shop lining the streets where you are sure to find something to your liking. A short walk will take you to the picturesque Hoan Kiem Lake, one of the most popular tourist spots in Hanoi. Exploring the labyrinthine ancient streets is made easy with the hotel location. Whether you feel adventurous or prefer to follow a tourist’s path, Hanoi Serenity Hotel will make both trips possible. A historic property renovated to welcome travelers from around the world, Hanoi Serenity Hotel is a ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-9 year(s)
Stay for free if using existing bedding.

Guests over 9 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
15USD

Check-In From
8:00AM

Check-Out Until
12:00PM

Distance from City Center
0.1 km

Distance to Airport
35 km

Non-Smoking Rooms / Floors
Yes

Number of Floors
6

Number of Rooms
20

Reception Open Until
23:00PM

Room Voltage
220V/50Hz

Time to Airport (Minutes)
45

Year Hotel Built
2008

Year Hotel Last Renovated
2010


Recent customer comments

Filter by Traveler Type

 

Very Good

7.8

from 365 reviews

Value for Money
8.3
Location
8.2
Staff Performance
8.1
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.7
Food/Dining
7.1
All reviews (365)
Katherine P. Couples Australia, April 14, 2015
Nice motel, walking distance to city centre

Comfy bed, free wifi and nice breakfast
6.3
It's a nice place to stay, the beds are comfortable and clean, free wifi, breakfast supplied. One disappointing thing was that we used the motels laundry service and my pale clothes come back stained a yellow/ brown colour.
Roland T. Business travelers Cameroon, April 14, 2015
Good services

This hotel has low cost and excellent services, good rooms, exceptional staff , particularly Mr Thomas very friendly and honest, if you are looking at low cost and efficient service , I recommend this
10
Perfect, staff available 24/7, with good smiles on their faces, good breakfast
Maria R. Couples Philippines, April 3, 2015
Accessible Hotel

The kind front desk lady; the location and spacious rooms
8
I would like to commend the front desk officer/lady who was very kind from check-in till we left the hotel. :)
Takashi E. Solo travelers Japan, April 2, 2015
Friendly and helpful staff

Friendly Staff, nice location, near to the restaurants
7
Staff is frendly and helpful. only one problem is no elevator in the hotel.
Thao L. Business travelers Vietnam, March 30, 2015
Ok

Good support
6.3
Caitlin B. Couples Canada, March 19, 2015
The most accommodating staff!

Fantastic staff, banana pancakes, room upgrades!
10
Being our first stop in Vietnam, Serenity Hotel set the standards pretty high! Our flight into Hanoi landed at night and after reading many (no positive) reviews about getting a taxi from the airport we decided to ask the hotel to send a car. A gentlemen was right there waiting for us as soon as we walked out of the airport, there wasn't even time for the taxi drivers to hassle us. It cost us 17 USD for the ride, but I understood that, that was the going rate from the taxis at the airport anyways, and maybe even higher when arriving at night. We were upgraded (for free) to a superior room in the hotel as we were told the standard room we initially booked had no windows. The superior room was beautiful! Huge windows, big bed and very clean. The hotel serves a delicious breakfast included with your room price, I would highly recommended the banana pancake! We also booked our trip to Ha Long Bay through the hotel, and they assured us it was the best company we could book with, and we had a fantastic time! We did 3 days and 2 nights on the Imperial Classic Cruise with a one night stay on the boat and one night in bungalows at Cat Ba Island for $145 USD, per person. We booked another night in the hotel after our return from Ha Long bay, and even though we booked another standard room ($12) we were upgraded to the deluxe room this time! They also helped us in booking our train tickets to Hue the next morning and provided us with a free taxi ride to the train station at 5am. If ever in Hanoi again I would definitely stay here! Highly recommended
Elizabeth H. Couples United Kingdom, March 17, 2015
Free tea and coffee all day

Breakfast, staff, free tea & coffee
8.7
The staff are really helpful presenting you with a map on arrival and are happy to help you with anything. The breakfast is great (the fact that it's free definitely helps) also there's free tea & coffee all day. The location could be closer to the lake but that's probably just me being lazy as everything is within easy walking distance. The only negatives were that our bed was broken and that we were on the sixth floor and there's no lift so getting to our room nearly killed me. All in all this hotel is really nice so I definitely recommend it.
Amy W. Couples United Kingdom, March 17, 2015
Friendly staff

Location, staff, cheap
7.7
The staff are very welcoming and friendly. The breakfast was basic but good! But the rooms weren't brilliant and there are a lot of stairs! The room had good facilities but it felt a bit damp. But for the price it is good value, so if you are a budget traveller its great especially with the free breakfast and tea and coffee throughout the day.
Lotte E. Couples Netherlands, March 14, 2015
Nice hotel in city centre

Location, price, big room
8.7
Our stay was really nice. We got upgraded to a bigger room, got a convenient little map and were given a lot of information about the city. The room was big and bathroom had a bath! Small downside: there was no shower curtain so everything got wet after showering but no big problem. We wanted to stay another night but unfortunately they were fully booked.
Matti R. Couples Finland, March 13, 2015
Cheap rooms

Breakfast, clean room
7
Too good be true. Really good deal. Big, clean room. A bit mould as almost everywhere in Hanoi. Only problem that they had been overbooking. as it happens a lot in Hanoi. When we arrived in the middle of the night (got upgraded to deluxe room) we asked to stay more than one night. Nightguard/receptionist said that it's okay. And we didn't book it yet. In the morning we were told that there is no space anymore available. So we had to leave. So be prepared to book more nights. For this ridicilous price it might be always full booked. Good hotel though.

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Customers like this hotel for:
Nearest transport:
  • Le Duan Railway Station (0.8 Km / 10 min walk)
Area recommended for:
  • culture
  • shopping
  • sightseeing
Distance to airport:
  • Gia Lam Airport (4.2 Km)
  • Noi Bai International Airport (20.8 Km)
Customer comments:
  • "Friendly and attentive staff" , "Good location" , "Hospitality"
Top attractions in the area:
  • Cha Ca La Vong (0.3 Km / 4 min walk)
  • Bia Hoi 68 Hang Quat (0.3 Km / 4 min walk)
  • Old Quarter (0.4 Km / 5 min walk)
  • Hang Ngang Hang Dao (0.4 Km / 5 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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