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Very good 7.8
Based on 387 reviews

Agoda Verified Reviews

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Very good

based on 387 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 8.0
  • Location 8.2
  • Room Comfort/Standard 7.7
  • Service 8.1
  • Value for Money 8.3
  • Food/Dining 7.1

Hoang L.
May 02, 2015
Good service, Cheap, Clean

Francisco C.
April 26, 2015
Situation, staff

Francisco C.
April 26, 2015
Situation, staff

Francisco C.
April 26, 2015
Situation, staff, room

Francisco C.
April 26, 2015
Situation, staff

Barry H.
United Kingdom
April 24, 2015
Great Value
Location, price and staff.
Please note this review is for Rising Dragon III as I was offered upgrade to that Hotel for some reason. The staff at Hanoi Serenity were very welcoming and friendly. The Rising Dragon III is great value, its quite close to Hanoi Serenity further south about 3 mins walk. Small room and window on corridor but quiet. This was the best value Hotel I stayed at in Hanoi. But difficult to book as not on online booking sites.

Roland T.
April 16, 2015
Good services
This hotel has low cost and excellent services, good rooms, exceptional staff , particularly Mr Thomas very friendly and honest, if you are looking at low cost and efficient service , I recommend this
Perfect, staff available 24/7, with good smiles on their faces, good breakfast

Katherine P.
April 15, 2015
Nice motel, walking distance to city centre
Comfy bed, free wifi and nice breakfast
It's a nice place to stay, the beds are comfortable and clean, free wifi, breakfast supplied. One disappointing thing was that we used the motels laundry service and my pale clothes come back stained a yellow/ brown colour.

Hebah A.
United States
April 13, 2015
Good location, nice staff, not like pics
Location, Outlets, Breakfast
Our stay was fine. We stayed at the very top which was a 6 story walk up. Great view and exercise. The room was big. The bathroom was good and toiletries. A little older with tape on the walls and part of a wall missing. The breakfast was really good and free and they had free tea and coffee all day which was awesome. The staff were very kind and spoke English. Wifi barely worked except in lobby. Not a bad place. We could walk to many attractions. Night market, floating temple, water puppet show, HoaLo prison, etc.

takashi E.
April 09, 2015
Friendly and helpful staff
Friendly Staff, nice location, near to the restaurants
Staff is frendly and helpful. only one problem is no elevator in the hotel.