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Excellent 8.5
Based on 200 reviews

Recent customer comments

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based on 200 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.4
  • Location 9.1
  • Room Comfort/Standard 8.3
  • Service 9.1
  • Value for Money 8.6
  • Food/Dining 7.4

Philippe A.
May 12, 2014
Highly recommend
friendly staff, clean rooms, good location
Very friendly staff always eager to help. The hotel is in a good location, less than five minutes walk from Hoan Kiem lake. Clean rooms. Many tours can be booked directly at the hotel. I prefer the room on the fifth floor because it is slighly quieter. During my second stay, it was not available on the first night, but the staff kindly offered to move me there on the second night.

Bradley J.
South Africa
May 10, 2014
Great value
clean, new-ish, location

Sui L.
April 23, 2014
friendly staff with pleasant smile
staff performance, location, easy access

Ngiu T.
April 22, 2014
Comfortable and feel at home
friendly and helpful staff, central location, clean room
Pleasant and satisfied with the service of the staff.

Alexey L.
March 12, 2014
good location, but building construction nearby
Friendly and helpful staff, location in tye city centre near Kiem lake
Hotel is located in the old quarter, near Hoan Kiem lake, soyou can easily reach key historical places, find may stores and restaurants. There's a building construction nearby that starts at 7 a.m,, so it's difficult to sleep a lot in the morning.

March 01, 2014
good hotel located int he central
in the central, good price, clean
it's so close to the central of the old dist. the price is acceptable. and the room is clean

Bao N.
February 25, 2014
Excellent location and service!
Location, cleanliness, friendly staffs
We were very happy with our stay at Hanoi Victory hotel, the location was perfect, the staffs were extremely helpful and attentive. The rooms were clean and nicely arranged. I would definitely recommend this hotel to friends and family. For sure, we would come back in the future!

hirobumi M.
February 11, 2014
cheap business hotel
price, location and cleanness
The room and location is good, price is cheap. Breakfast is very simple, you just choose among of several kinds. Private car to the airport is more expensive than one you booked at the taxi company.

February 07, 2014
very friendly staff members
staff, location, service
staff was very friendly and helpfull, arranged taxi service to airport and give some notes to visit in town. owerall very nice place to stay. elevator was made only up to first 3 floors. need to carry bags for last 2 floors. hoping they fix elevator so it give access to top of hotel.

Eugenie L.
February 05, 2014
ok, good staff, breakfast included
staff, taxi service, tour booking
It was ok. The room is a little damped. Staffs are very very helpful and nice. Have a tour booked through it, very efficient. The staff also helped us with changing flight. Taxi to and from were booked through hotel too. Trustful.