Good 6.9
Based on 58 reviews

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About Happy Moon Guesthouse

Description

Situated in Dong Xuan Market, Happy Moon Guesthouse is the perfect place to experience Hanoi and its surroundings. Situated only Miles from the city center, guests are well located to enjoy the town's attractions and activities. Visitors to the hotel can take pleasure in touring the city's top attractions: Al Nour Mosque, Dong Xuan Market, Evan Journey - Day Tours.

Happy Moon Guesthouse offers impeccable service and all the essential amenities to invigorate travelers. Top features of the hotel include free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, express check-in/check-out, luggage storage.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your reason for visiting Hanoi, the Happy Moon Guesthouse is the perfect venue for an exhilarating and exciting break away.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • airport transfer
  • car hire
  • bicycle rental

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • tours
  • concierge

On-site facilities

  • family room
  • elevator
  • salon
  • shop(s)
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes
  • lockers

Business & money services

  • ATM/cash machine on site
  • currency exchange
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Policies

Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 15 USD
Check-In From: :00 PM
Check-Out Until: 11:30 AM
Distance from City Center: Miles
Distance to Airport: 45. Km
Internet Usage Fee: VND
Number of Floors: 6
Number of Restaurants: 1
Number of Rooms : 21
Parking Fee (per day): VND
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2009
Year Hotel Last Renovated: 2012
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Recent customer comments

Filter by traveler type
  • Hotel Condition/Cleanliness 6.7
  • Facilities 6.0
  • Location 7.7
  • Room Comfort/Standard 6.7
  • Service 6.9
  • Value for Money 7.5
  • Food/Dining 5.6

Thi L.
Vietnam
December 05, 2015
Bad Hotel
Staff perfermance
It was terrible. The room is ok but the bathroom was a mess. It was so dirty that i cant even take a shower in it.

David P.
United States
May 11, 2015
Decent stay, low water pressure
Good location, friendly staff, clean
For the price you pay, everything was fine. We had a private room on the 5th floor and it was pretty clean. The only downsides were the extremely low water pressure (luckily we had a tub and used the bath faucet to rinse off since it had a tad more water pressure) and the bed wasn't that comfortable. Other than that, you get what you pay for. Overall, we were happy though. Very friendly staff and the location is pretty decent. Lots of local food stalls are near by. And other attractions are within at least a 20 minute walk.

Emily W.
United States
August 01, 2014
Disgusted by Our Stay
The location was fine, and the elevator was helpful.
We were very disappointed by our stay at the Hanoi Atlantic Hotel. Our A/C broke in our room, and 10 hours later someone finally came to look at it before declaring it unfixable. We asked to move to another room, even though it was very late at night. After we moved over, we discovered that our new room had blood on the walls, on the headboard and sides of the bed, and even little blood spots pooled on the floor under the bed. Absolutely disgusting. The management acted like they were aware of this, but simply hadn't bothered to clean it up. In addition, the travel agent in the hotel was supposed to book us on a nicer Halong Bay tour, but it ended up being the cheap, generic tour with a different company than he had promised. We paid much more for this tour than some of the other tourists on the same trip. If you stay here, inspect the room closely first, and do not book any tours with this dishonest travel agency.

TUAN L.
Vietnam
May 26, 2014
Accepted for budget short stay
Near Historical Dong Xuan market

TUAN L.
Vietnam
May 26, 2014
Budget
In old quarter, cheap, easy access

Trang T.
Vietnam
October 17, 2013
So so
Good location, helpful staff

Raphaela G.
Germany
May 31, 2013
Budget Hotel in the center of Hanoi
central location, but very small room without window, bathroom more or less knackered, staff charged much too high fees for excursions

David B.
Czech Republic
March 18, 2013
Interesting, room without window!
no window, price

Samantha M.
United Kingdom
February 09, 2013
Central Hotel but needs some TLC
Friendly staff, clean comfortable beds and centrally located
Certainly in this case, you get what you pay for. The hotel staff were very helpful and friendly. the hotel is approx. 15 minutes walk from the old quarter, where most of the action is. so there's not many restaurants in the immediate vicinity. Taxi are cheap and abundant. One member of staff hassled us a lot to do trips, book taxi's, and give him 'lucky' money, the rest were not like that at all. Rooms at back are dark and damp, but the front rooms are much better with a small balcony, however there are other options at this price that are better.

Camilla G.
Denmark
January 12, 2013
good but bad
cheap and "down towm"
if you want a hotel (with sevice) - this is not the place!! There where breakfast included in the discription, but you only get toast, butter, jam with no berries ond tea or instant coffey with milk. We had to ask them to clean our room, and for clean towels! We wanted to change our trip, but couldn't get our money back, because we had "pre-paid"... So don't pay for more than a day or two at the time!!! And the rooms are very small...


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