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Excellent 8.1
Based on 1289 reviews

Recent customer comments

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Excellent



based on 1289 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.4
  • Location 7.6
  • Room Comfort/Standard 8.6
  • Service 8.4
  • Value for Money 7.8
  • Food/Dining 7.8
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Lee S. from China
Business travelers
Stayed one night in July 2015
clean
clean, convenient and tidy
na
Reviewed August 14, 2015

Sai Y. from Hong Kong
Solo travelers
Stayed one night in August 2015
Nice stay, good experience
very polite and attentive staff; room service and housekeeping was quick; quiet and convenient location
very nice, upgrade me to a suite room is clean but it will be good to have TV in the bedroom and also the TV is not digital yet the breakfast for private dining is a little below the expected standard
Reviewed August 14, 2015

Steven C. from United States
Couples
Stayed 10 nights in August 2015
Wonderful hotel in beautiful Hong Kong
Staff, location and Hotel itself
This is a hotel we always look forward to visiting, and this visit only reassured our eagerness to return
Reviewed August 12, 2015

Min S. from Norway
Couples
Stayed 2 nights in August 2015
Nice hotel, bad location.
Food, gym, rooms
Room was big and clean . Staff was nice. Location was bad. Far away from the city center. Could not find any transport to hotel except for taxi. Even taxis you could not find at nights.
Reviewed August 11, 2015

WAI C. from Hong Kong
Couples
Stayed 2 nights in August 2015
nice hotel but too much mainland chinese
nice staff nice food and nice location
overall very good, but can't believe need to queue up for 45 mins to check out. all the mainlander chinese asked for free upgrades at 12nn! and they just jump the queue and being so rude! a nice hotel filled up with loads of rude mandarin speaking guests. ruined.
Reviewed August 09, 2015

Way K. from Canada
Business travelers
Stayed one night in July 2015
A Fine Place to stay
nil
Reviewed July 29, 2015

toh K. from Singapore
Business travelers
Stayed one night in July 2015
fantastic n marvellous hotel
staff polite n helpful; free wifi; room clean n comfortable
marvellous! super relax to stay on this fantastic hotel; chose harbour view n so enjoyed the view. free wifi; n staff polite n helpful; room clean n comfortable
Reviewed July 23, 2015

Todd J. from Australia
Couples
Stayed 7 nights in June 2015
Nice stay
staff service, cleanliness, location
Everything was great except I myself am in a wheelchair and was unable to access the Gym Fitness center and pool on levels 20/21 without being carried by staff which was not easy and a hassle to go through as I would have like to attend these areas at my leisure and often which wasn't possible without some arranging and drama for myself. In saying that the staff did their very best to help out and were outstanding 100% of the time
Reviewed July 10, 2015

Wei W. from China
Business travelers
Stayed 2 nights in July 2015
good
quiet, good size, seaview
Reviewed July 06, 2015

SUEN T. from Hong Kong
Couples
Stayed one night in January 2015
Nice hotel
View, Cleanliness, Staff Performance
Reviewed July 03, 2015