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Harbour Phoenix Hotel

131-133 Murray Street, Pyrmont, Darling Harbour, Sydney, Australia 2009

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February 12, 2016 - February 14, 2016 | 2 nights
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Features of Harbour Phoenix Hotel


Hotel Facilities

  • airport transfer
  • elevator
  • luggage storage
  • shops

Sports and Recreation

  • garden

Parking

  • car park

Languages Spoken

  • English

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Hotel description
Built in , Harbour Phoenix Hotel is a distinct addition to Sydney and a smart choice for travelers. ...see more Built in , Harbour Phoenix Hotel is a distinct addition to Sydney and a smart choice for travelers. Only from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. For those of you who want to venture out, Harbourside Shopping Centre, Sydney Convention & Exhibition Centre, Darling Harbour are just some of the attractions available to visitors.

Take advantage of a wealth of unrivaled services and amenities at this Sydney hotel. Luggage storage, car park, airport transfer, elevator, shops are just a few of the facilities that set Harbour Phoenix Hotel apart from other hotels in the city.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find non smoking rooms, air conditioning, heating, desk, balcony/terrace. The hotel offers an excellent variety of recreational facilities, including garden. Superb facilities and an excellent location make the Harbour Phoenix Hotel the perfect base from which to enjoy your stay in Sydney.
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Recent customer comments

Filter by Traveler Type
All reviews (12)

Couples (2)

Solo travelers (1)

Families with young children (3)

Families with older children (4)

Groups (2)

Value for Money
6.5
Location
9.0
Staff Performance
7.2
Hotel Condition/Cleanliness
5.8
Room Comfort/Standard
6.3
All reviews (12)
Sort by:
John G. Families with older children
Australia, January 11, 2016
Dirty, accommodation, description not correct for
3
Terrible
Peiman K. Families with older children
Australia, December 31, 2015
Cheating Hotel

location and reception behaviour was not bad
3.7
We are not happy at all because it was not as expected in your web site, Although it's partially your fault as well whereas it's cheating if you don't say real things about hotel, The problems were as below, - You didn't mentioned parking charge in room conditions and once we arrived there they said parking is $28 per night, ( you're saying it's written under the page but it's unacceptable for me ). - The other option that was important for us, cooking in hotel that pictures in your ads was showing we can cook in this hotel apartment but again when we arrived there they said its prohibited, - Internet didn't work in all three days we been there, - All sofas,table,chairs ... we're very old and in very bad condition that all my family didn't like use them, - They charge for all consumption materials such as soap, toilet paper and so on, which is their responsibility to fill up them every day, - Even they mentioned in they ruled that guest must clean apartment before checkout, redicolous, - It was first time for me that hotel ask for bond ( $350) for paid hotel and while they have our credit card number, Totally I didn't expect Agoda advertise such this hotel,
Vicky W. Solo travelers
New Zealand, November 18, 2015
good location

staff,location,air condition in bedroom
5.7
location was good.staff friendly. the place was not that clean,couldn't, use the cooking facilities, dishwasher.pay for WiFi. wine bottle opener available but no wine glasses.
Roland T. Families with young children
Singapore, October 05, 2015
Good Value For Money

Value for Money, Location & Space
7.3
Excellent location. Easily accessible to all major attractions & eating places in Sydney. Good space for couple with up to two !kids. Staff at reception were friendly and helpful during check-in & checkout. The only bug-bear is the need to clear one's garbage before checkout and there is also no room cleaning service throughout our stay. Make us feel that it is more of a self-serviced apartment rather than a serviced apartment
Edward G. Families with young children
United States of America, August 29, 2015
Great Apartment in Great Location

Great location. Two-bedroom services apartment perfect for a family of four people. Comfortable and spacoius apartment.
7.7
A very enjoyable and cozy one-week stay in a serviced apartment located day in the middle of the action in Sydney.
Vicie H. Couples
New Zealand, July 24, 2015
Very sbu-standard conditions

Location
4
We did not find out until we got to the apartment that we could not cook in our room (we read this in a brochure that was handed to us). The reason for booking this apartment was so that we could cook. There was a fully functioning oven in the kitchen and a dishwasher that was broken, the internet was not working, there was 4 wee sachets of coffee and I asked for more they could not find any (23 stayed 3 days). The window and door in one room (on the first floor) was not locked, when I asked for a key to lock it they didn't have one - not very security minded which made us not want to venture out of the apartment and leave valuables in there - there was no safe. The kitchen was very dirty and we had to buy cleaning products to clean this as we were afraid the hotel would charge us for uncleanliness - there was a charge for not doing your dishes when you leave and lots of other charges if you did not clean or do certain things before you checked out! Not a good experience at all.
Rose W. Families with older children
New Zealand, July 05, 2015
Highly recommend

Location was perfect for all that we wanted. Clean and excellent facilities. 2 en suites and great size apartment. Helpful staff
8
Will definitely use again and have recommended to family and friends.Perfect location. 3min walk to Harbourside Mall and light rail. Only problem is the wait for refund of bond.Please advise customer to bring cash for bond.
Nicola W. Families with young children
United Kingdom, September 27, 2014
Great Location and Value for Money

Location, Staff Friendliness & Roof Top Terrace
8.7
We had a very comfortable stay at this hotel, the staff were very helpful and friendly and the location was awesome. 2 mins stroll to Darling Harbour, access was directly across the road through the Novotel and Darling Harbour Shopping World :) We did have a couple of small issues when we arrived, like the kettle and washing machine not working, however the staff were extremely prompt in finding a solution and fixing these issues for us. Would stay there again.
Kieran P. Couples
Australia, September 26, 2013
Nice and relaxing

Fast check in/check out lovely staff and comfortable rooms
10
Kylie P. Groups
Australia, July 29, 2013
Older Asian Style Furniture, Tired

Location, walk across capark to darling harbour
5.7
Stayed for State of Origin night so price was up there. Apt was tired, bathroom grout needed a good bleach, bath tub all scratched, carpets needed a good clean. Glad we only spend a small amount of time in room.

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