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Very good 7.5
Based on 4436 reviews

Recent customer comments

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Very good



based on 4436 reviews
  • Cleanliness 7.9
  • Facilities 7.0
  • Location 6.7
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for money 7.9
  • Food/Dining 6.7
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lijun L.
China
May 02, 2014
this is a happy trip
service
happy

Louis G.
Australia
April 30, 2014
not too bad
near shuttle mall
stay was not too bad. lack of shuttle frequency.

HON L.
Hong Kong
April 26, 2014
Big room, good kitchens, nice place
Big room, good kitchens, near mall
Good place to have a short live

Shu C.
Taiwan
April 24, 2014
Ok
Price
Location isn't as bad as some say, HK is only so big. Space is great. Can't complaint about pricing although I did over pay. Service is avg. BUT I do not understand the 4 star rating I saw online when I booked this hotel when I got there. Way too many tourist with little too no respect for others ( might just be their life style ). No ROOM SERVICE ( maybe its just me, but a 4 star hotel without room service is !!!! Worst is their elevator is a mess, there are only 4 of them and during the China tour arrival hours, forget about getting into your rooms, there are no lines at all, I was with two kids 2 and 3 year old, IMPOSSIBLE to get in, once a door opens at the least 30 people try to cramp in. I spoke with the manager at the time, he had no response except sorry. My suggest, unless price is what one is really after, there are way better location to choose from, also the 4 star is a JOKE, I stayed at many hotels, this one I will rate 2.5 star 3 at MOST.

Liew M.
Brunei Darussalam
April 23, 2014
God location. Quiet.
Location Cleaniness
Good location. Cleanliness..

Shu C.
Taiwan
April 22, 2014
OK
Location isn't as bad as some say, HK is only so big. Space is great. Can't complaint about pricing although I did over pay. Service is avg. BUT I do not understand the 4 star rating I saw online when I booked this hotel when I got there. Way too many China tourist with little too no respect for others ( might just be their life style ). No ROOM SERVICE ( maybe its just me, but a 4 star hotel without room service is !!!! Worst is their elevator is a mess, there are only 4 of them and during the China tour arrival hours, forget about getting into your rooms, there are no lines at all, I was with two kids 2 and 3 year old, IMPOSSIBLE to get in, once a door opens at the least 30 people try to cramp in. I spoke with the manager at the time, he had no response except sorry. My suggest, unless price is what one is really after, there are way better location to choose from, also the 4 star is a JOKE, I stayed at many hotels, this one I will rate 2.5 star 3 at MOST.

Ahmed M.
Hong Kong
April 21, 2014
good
Free Upgrade, good staff & convienient

Angela L.
Singapore
April 21, 2014
A Great Stay for 2 nights
Away from city buzz, transportation is available, Big rooms when compared to general HK room standard
Great stay at the hotel.. the staffs are helpful and attentive. Airport shuttle available to and fro on almost hourly interval at the cost of HKD hundred per person each way. To us, it's reasonable for it helps ease away our trouble of carrying our heavy luggage. Direct from Airport to hotel and back.. We used the bell svc and giving them their deserved tipping did save us lots of hassle.. Will definitely recommend stay at the hotel

Hiu C.
Hong Kong
April 19, 2014
a nice place to travel with shopping
room tidy, staff good customer service
improve for paid wifi service, now is very common to provide free wifi

YIU W.
Hong Kong
April 19, 2014
nice hotel
nice staff.