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Recent customer comments

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Very good

based on 1009 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.4
  • Location 8.6
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for Money 7.3
  • Food/Dining 6.4
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Alex N.
August 30, 2014
overall good
overall good
Overall good

August 30, 2014
good location.
cheap. near to restaurantsdand waterfront.

Yvonne C.
August 28, 2014
Located in the middle of the city
Location, Value for Money, Clean
Helpful staff that help us arrange city tours around Kuching. Arrange shuttle van for us to the Sarawak Culture Village. The location of the hotel is right in the middle of the city. Easy access to the waterfront and lots of shops around. Restaurants are just a few minutes walk around the hotel.

Chai L.
August 25, 2014
Great location
Great location, friendly front desk staff, good room housekeeping
Arrived about 10am at the hotel, thought of drop the luggage at reception and return to check in after 2pm. Friendly front desk staff (sorry forget to ask for her name)offered to check if the room available then can straight check in. Thumbs up for this helpful staff! Overall this 4 nights stay was comfortable and enjoyable!

Colin G.
United Kingdom
August 22, 2014
Good location - efficient - clean
Location, Location, location
Decent hotel, all mod cons, comfortable, efficient, little dull and without character. But totally fine. Only real complaint is the rubbish wi-fi connection in rooms, it is practically none existent. There is really only a reliable connection in the lobby. If you need good wi-fi in your room, I would avoid this hotel.

sammie S.
August 19, 2014
Cigarette smell on carpet
Good location - near to eatery and kuching river.
Staying in level 6. Once lift open all I can smell is the cigarette on the walk way.

Chai S.
August 18, 2014
A decent hotel
Location, price and good breakfast
The hotel is located close to a new shopping mall. It is only about 15 minutes walk away. The room is quite small but clean. The breakfast is quite decent. Service is recommendable. For the price we paid, it's definitely nothing to complain about.

zhen S.
August 18, 2014
comfort stay
location, reasonable price, clean
this hotel is located at the city center, easy to access to shopping center and look for food, price is reasonably for a 3 star hotel, hotel room is clean, aircond is cold enough, overall this is a nice hotel, will stay again next time if visit kuching.

Rhodora L.
August 15, 2014
Very relaxing hotel!
the location, the view from my room, friendly staff
I had a relaxing time while taking in the view from my hotel room at 1015! I attended a conference for 4 days and going back to the hotel was a real treat!

August 15, 2014
Happy Traveller
Strategic location for a walking family, Clean, and the Service Staff at the reception are courteous and polite.
I've found it to be very pleasant and value for money. I was happy we were able to get another room with a Queen bed for a small fee. It's a great value for money hotel. I'll recommend to anyone