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Recent customer comments

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Very good



based on 974 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.3
  • Location 8.6
  • Room Comfort/Standard 7.4
  • Staff Performance 7.3
  • Value for Money 7.3
  • Food/Dining 6.4

6.3 Sam L.
Singapore
July 20, 2015
Comfortable stay
Cleaniness, comfort and location.
Although the toilet design is a little outdated, it is well kept and room was clean and tidy. Couldn't think of anything bad to say for the price paid.

7.3 Pavel K.
Russia
July 23, 2015
An ok hotel with bathrooms needing renovation
The place is excellent, facing the middle of Kuching's riverfront. Rooms are quite spacious.
My wife and I stayed there for two nights with a few days in between. It is an ok hotel to spend a night or two. Both rooms we stayed in had bath tubs with many rusted spots, and bathrooms in general look like they need renovation. The second time we arrived around 4 pm but the reception could not check us in for a couple of hours. There was some system problem. It happens, but instead of making us sit and wait with no update, they could offer us some coffee at the hotel's restaurant or upgrade as an apology.

9 Fabian S.
Malaysia
July 14, 2015
One of the best hotel's in Kuching
Good location, wonderful staffs and reasonably price
Perfect!

9 Fabian S.
Malaysia
July 14, 2015
Good accommodation option in Kuching
Just perfect
Perfect

7.3 Siau M.
Malaysia
July 14, 2015
Comfortable
Spacious, easy access, location
Room not bad, quite spacious with bath tub

7.7 Michele C.
Malaysia
July 15, 2015
Business Trip
Location,room and staff

7 Keng N.
Australia
July 07, 2015
Location n View
Location, View n good bft.
Stayed for 5 days in a deluxe room with river/city view.Room was spacious,clean but furnitures look old n tired.The bathroom needs painting n maintenance esp the bath.Good Wifi.Breakfast was good n varied daily.Staffs were quite friendly.Walk to most tourist attractions.Some food cafes around. Might stay again if we were in Kuching

7.7 Dorin L.
Malaysia
July 09, 2015
pleasant stay
good location, value for money, and comfortable

8.7 Carmen C.
Malaysia
July 12, 2015
Room not cold enough and terrible wifi
Cleanliness, staffs' friendliness, strategic location
Nothing to complain about the hotel except for the air condition couldnt be adjusted to lower temperature (lowest only 20 degrees) and the wifi speed was terrible. They gave an allowance of 2G data but it is useless as the wifi signal was really poor. Couldnt even detect the wifi from our floor.

6 Niall P.
Australia
July 05, 2015
Bathroom was out of a shared house
Location
Average at best, the bathroom had Mold on the tiles room was ok