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About Hard Rock Hotel Penang


Hard Rock Hotel Penang is located on the famous beaches of Batu Ferringhi. The resort features 249 rooms with its hip and stylish decoration and is suitable for all families, couples, or single travelers. The lagoon deluxe room features direct access to the pools for the guests’ greatest comfort. Rooms at Hard Rock Hotel Penang feature great facilities to ensure guests a comfortable stay which includes iPod docking stations, 32” LCD TV with in-room on demand blockbuster movies, a DVD/CD player, an in-room safe, a hairdryer, mini bar, radio, coffee/tea making facilities, and IDD telephone. There are many activities for guests to do for entertainment. Guests can choose to tour the memorabilia or chill at the café and experience the night bands or even be entertained by the poolside rock agents. Hard Rock Hotel Penang also provides a 26,000sqft swimming pool, sand islands, and water slides for guests to enjoy. The recreational facilities of the hotel also features a teens club, football table, pool table, Roxity Kids Club, luxury spa, well-equipped gym, and two Hard Rock stores. With all the facilities and services, Hard Rock Hotel Penang is the perfect option for guests who want to experience great comfort.
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Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • babysitting
  • bar
  • bicycle rental
  • business center
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • executive floor
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • nightclub
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • games room
  • garden
  • kids club
  • massage
  • outdoor pool
  • pool (kids)
  • sauna
  • spa
  • water sports (motorized)
  • water sports (non-motorized)


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Malay
  • Tamil
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Please be informed that the hotel’s swimming pool is strictly and solely for in-house guests usage only.

Effective in June 1, 2014, please be informed that there is a Local Council fee of MYR 3 per room night imposed by the Penang State Government that should be settled directly with Hard Rock Hotel Penang upon check-out (not included in the room rate and taxes stated herein).

Children and extra beds
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 22 km
Distance to Airport: 31 km
Number of Bars: 3
Number of Floors: 6
Number of Restaurants: 3
Number of Rooms : 249
Time to Airport (Minutes): 60
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Food, drink and entertainment

Hard Rock Hotel Cafe

Hard Rock Hotel Cafe

Located at the Ground Floor of the hotel, the Hard Rock Cafe Penang is the place to jam from day till night. This world famous cafe serves authentic American cuisine made famous by Hard Rock Cafes across the globe. Not forgetting the essence of Hard Rock Cafe the music, the heart and soul of Hard Rock. Turn it up a notch by night with live band performances in the cafe every night.

Rock Shop

Rock Shop

It is an honor to be the proud owner of any Hard Rock merchandise therefore it is a must to visit any of our three Hard Rock Merchandise stores. Rock Shop is the boutique where you'll find the best range of Hard Rock branded tees, jackets, hats, watches, collectible pins and many more.

Rock Spa

Rock Spa

Rock Spa is named Harper's Bazaar Top 30 Spas in Malaysia (2010) for "Most Relaxing Ritual". In 2013, Rock Spa is also the Winner of Harper's Bazaar Spa Awards 2013 for Most Creative Traditional Massage - Rhythm Sticks Massage and Best Couples Getaway - Buff Bar. Rock Spa has been rated 5 stars by Ministry of Culture Malaysia & Tourism 1 of the only 2 spas in Penang.

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Verified traveler reviews

Filter by traveler type
All reviews (3836)

Business travelers (124)

Couples (1244)

Solo travelers (157)

Families with young children (1662)

Families with older children (349)

Groups (300)

Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

9.2 Siti B.
May 06, 2016
Right Choice to stay
Very clean and strategic location.

8 Mei F.
May 02, 2016
Good hotel
My 5 year old love the place and the water playground. She cant wait to be back here again.

7.6 Daniel L.
May 03, 2016
Best Breakfast
The hotel is good,staff is very friendly,breakfast is good

9.2 Abd R.
April 30, 2016

8.8 Ang S.
April 30, 2016
Good Stay!
Overall is good! we enjoy our holiday very much!

7.6 Sau L.
May 01, 2016
Guest wearing t-shirts in swimming pool
I am a returning guest. Generally enjoyed the place however, it's pretty annoying when guest wearing t-shirts and shorts and not in proper swimming attire were allowed in the pool. I'm not talking about guest wearing the 'hijab swimming attire' but youths in t-shirts! It's changed my perception of a good time at HRH..

10 Barbara C.
April 24, 2016
Great family place
Excellent service and good food.

10 sandy Q.
April 24, 2016
Excellent service
First trip to penang with hubby. We certainly did enjoy our stay at hard rock. The service provided by e staff was excellent. Very friendly. Love e pool too!

10 alvin T.
April 21, 2016

6.4 Kia L.
April 20, 2016
Nice hotel at Batu Ferrignhi
The hotel staff are very friendly and helpful. The breakfast has very limited choice that need to be improved. Hotel provide shuttle service to night market. The room cleanliness to be improved, 2 of the rooms sofa was full of dust and yellowish.