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Excellent 8.2
Based on 3911 reviews

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About Hard Rock Hotel Penang

Description

Hard Rock Hotel Penang is located on the famous beaches of Batu Ferringhi. The resort features 249 rooms with its hip and stylish decoration and is suitable for all families, couples, or single travelers. The lagoon deluxe room features direct access to the pools for the guests’ greatest comfort. Rooms at Hard Rock Hotel Penang feature great facilities to ensure guests a comfortable stay which includes iPod docking stations, 32” LCD TV with in-room on demand blockbuster movies, a DVD/CD player, an in-room safe, a hairdryer, mini bar, radio, coffee/tea making facilities, and IDD telephone. There are many activities for guests to do for entertainment. Guests can choose to tour the memorabilia or chill at the café and experience the night bands or even be entertained by the poolside rock agents. Hard Rock Hotel Penang also provides a 26,000sqft swimming pool, sand islands, and water slides for guests to enjoy. The recreational facilities of the hotel also features a teens club, football table, pool table, Roxity Kids Club, luxury spa, well-equipped gym, and two Hard Rock stores. With all the facilities and services, Hard Rock Hotel Penang is the perfect option for guests who want to experience great comfort.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer
  • bicycle rental

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage
  • games room

Swimming & soaking

  • outdoor pool

Water sports

  • water sports (motorized)
  • water sports (non-motorized)

Land sports

  • garden

For kids

  • kids club
  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • nightclub
  • salon
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Malay
  • Tamil
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Policies

Please be informed that the hotel’s swimming pool is strictly and solely for in-house guests usage only.

Effective in June 1, 2014, please be informed that there is a Local Council fee of MYR 3 per room night imposed by the Penang State Government that should be settled directly with Hard Rock Hotel Penang upon check-out (not included in the room rate and taxes stated herein).

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 22 km
Distance to Airport: 31 km
Number of Bars: 3
Number of Floors: 6
Number of Restaurants: 3
Number of Rooms : 249
Time to Airport (Minutes): 60
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Food, drink and entertainment

Hard Rock Hotel Cafe

Hard Rock Hotel Cafe

Located at the Ground Floor of the hotel, the Hard Rock Cafe Penang is the place to jam from day till night. This world famous cafe serves authentic American cuisine made famous by Hard Rock Cafes across the globe. Not forgetting the essence of Hard Rock Cafe the music, the heart and soul of Hard Rock. Turn it up a notch by night with live band performances in the cafe every night.

Rock Shop

Rock Shop

It is an honor to be the proud owner of any Hard Rock merchandise therefore it is a must to visit any of our three Hard Rock Merchandise stores. Rock Shop is the boutique where you'll find the best range of Hard Rock branded tees, jackets, hats, watches, collectible pins and many more.

Rock Spa

Rock Spa

Rock Spa is named Harper's Bazaar Top 30 Spas in Malaysia (2010) for "Most Relaxing Ritual". In 2013, Rock Spa is also the Winner of Harper's Bazaar Spa Awards 2013 for Most Creative Traditional Massage - Rhythm Sticks Massage and Best Couples Getaway - Buff Bar. Rock Spa has been rated 5 stars by Ministry of Culture Malaysia & Tourism 1 of the only 2 spas in Penang.

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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.7
  • Location 7.9
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for Money 7.7
  • Food/Dining 7.8

Jason T.
Malaysia
June 29, 2016
Nice experience
Enjoyed our stay here for two nights, the hotel's close to the night market and near to the happening spots in Batu Feringghi, had a good time soaking in the pools as well. Price is a little steep though, but I guess that's due to the brand so can't complain much.

Leslie I.
Malaysia
June 27, 2016
Over rated
Overly priced, insufficient parking. Great location and view.

Fahri A.
Malaysia
June 27, 2016
More Sports Facilities Please
How can you guys not have a tennis court available?

SAN O.
Singapore
June 26, 2016
Great for young children
We stayed for 3 nights. Kids love the pool. Staff was friendly. Transport and tours counter lady, Neo was informative and helpful in coordinating our transport. Though more expensive than getting a cab, we are assured of the quality of drivers which was important to us with young kids. Room was clean but needs repair. Safe was not working in one of the rooms. Shower area has no curtains in one room and hence toilet was all wet after a shower. Breakfast has a good spread but not really tasty. Location was away from all the action (e.g. night market, long beach) but there's shuttle in the evening provided by the hotel. Overall satisfactory.

Vern N.
Malaysia
June 25, 2016
Great Swimming Pool for kids
This place is good to relax. The hotel is just beside the beach. Great swimming pool with man-made beach and slides for kids. Hotel gave us a free upgrade to seaview. We wanted the high floor but all were smoking rooms. Overall was quite satisfied..

Chan M.
Malaysia
June 25, 2016
good
good

mohdzul A.
Malaysia
June 25, 2016
Good for family holiday
Kids pool, water slides

Kam C.
Malaysia
June 23, 2016
My favourite Hotel in Penang
will come back in future.

Izuan A.
Malaysia
June 22, 2016
nice great hotel
U pay for the brand, but its worth paying

CHEE M.
Malaysia
June 21, 2016
GOOD
STAFF IS FRIENDLY, ROOM IS CLEAN AND BIG, BREAKFAST IS GOOD ENOUGH, SWIMMING POOL IS A BIT DIRTY FROM WHAT I EXPECT. OVERALL IS GOOD!!


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