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Excellent 8.2
Based on 3981 reviews

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Excellent



based on 3981 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.8
  • Location 8.0
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for Money 7.7
  • Food/Dining 7.8
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Muhd N. from Malaysia
Families with young children
Stayed 2 nights in March 2016
Nice hotel & enjoy
Food ,Environment & Room
Excellent
Reviewed March 11, 2016

SALIHIN R. from Malaysia
Families with young children
Stayed one night in March 2016
this is bandaraya
class,good,best
Reviewed March 10, 2016

William B. from New Zealand
Couples
Stayed 2 nights in October 2015
Ok...but not really.
Got to say the pictures on Agoda don't give the rooms a true picture of what you'll be getting. I'd say the room we had was way below the standard the pictures made it out to be. The bathroom was kinda pokey and dark. The A/C, well we had to get maintenance in the get it working. The pool area was good...for the kids running around. The beach kinda dull, and then a ship decided to park on the beach for 2 days to off load sand! We actually looked at other hotels in the area to move to. So not recommended afraid to say.
Reviewed March 09, 2016

Keng N. from Malaysia
Couples
Stayed one night in March 2016
Nice 5 star branded hotel
Stayed in sea view deluxe room for one night. Hotel staffs was kind & friendly. The room was not spacious but clean and comfortable, but the size of the bathroom was a bit small for a 5 star hotel. The sea view was not perfect as there are some coconut trees blocking the view, however its nice to sleep & wake up with the nice sound of sea wave ambiance. Swimming pool and other facilities are perfect for family and children. The breakfast buffet was not awesome but above average. A little pity on the hotel beach as there are having some construction progress on the beach, which limited the walking distance and effected the beach view, and also lack of chair or bench for guests enjoy the beach. Overall we have a good experience in hard rock hotel. (There are 10% discount for stayed in guest when spending in hard rock cafe & rock shop, Nice!)
Reviewed March 08, 2016

Ka N. from Hong Kong
Families with young children
Stayed 5 nights in December 2015
Family fun vacation
Overall is good. It is a children friendly hotel, band music every night in the lobby lounge. Friendly staffs.
Reviewed March 06, 2016

Errol C. from Malaysia
Families with young children
Stayed one night in April 2015
Great! Will definately Return
clean, room comfort and awesome pool
aswesome. will definately return again
Reviewed March 06, 2016

Chua Y. from Malaysia
Couples
Stayed one night in March 2016
Excellent
Excellent
Reviewed March 05, 2016

MUHAMAD A. from Malaysia
Business travelers
Stayed one night in February 2016
Convenience, Comfortable and Friendly Service.
Convenience, Comfortable and Friendly Service.
Friendly Service, nice view and good environment..
Reviewed March 03, 2016

Andreas W. from United Kingdom
Solo travelers
Stayed 2 nights in February 2016
Good for families
Great pool and very nice rooms. Friendly, overly bubbly staff (as you'd expect in a Hard Rock). All facilities are in good condition and the location is on the main beach strip. The only disappointment was the food in the Hard Rock Café: the burgers and fries did not compare to other HRCs I've visited.
Reviewed March 02, 2016

heah L. from Malaysia
Families with young children
Stayed 2 nights in December 2015
the hotel is very great to stay
we all very enjoy at here
Reviewed February 29, 2016