Excellent 8.5
Based on 1811 reviews

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July 24, 2016 - July 26, 2016 | 2 nights
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About Hard Rock Hotel

Description

Built in 2009, Hard Rock Hotel is a distinct addition to Macau and a smart choice for travelers. The hotel lies 2 km from the city center and provides accessibility to important town facilities. With the city's main attractions such as Hard Rock Hotel, City of Dreams Casino, DFS Garlleria within close reach, visitors to the hotel will just love its location.

Hard Rock Hotel offers impeccable service and all the essential amenities to invigorate travelers. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, car power charging station, convenience store, daily housekeeping, taxi service.

Guests can choose from 322 rooms, all of which exude an atmosphere of total peace and harmony. The complete list of recreational facilities is available at the hotel, including hot tub, fitness center, golf course (within 3 km), outdoor pool, spa. Whatever your purpose of visit, Hard Rock Hotel is an excellent choice for your stay in Macau.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • car power charging station
  • valet parking
  • car park
  • airport transfer
  • shuttle service

Fitness & recreation

  • fitness center
  • spa
  • massage
  • steamroom
  • games room

Swimming & soaking

  • hot tub
  • swimming pool [outdoor]

Land sports

  • golf course (within 3 km)

Food & beverage

  • convenience store
  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • casino
  • facilities for disabled guests
  • elevator
  • nightclub
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 2 km
Distance to Airport: 4 km
Non-Smoking Rooms / Floors: yes
Number of Bars: 3
Number of Floors: 30
Number of Restaurants: 6
Number of Rooms : 322
Room Voltage: 220
Time to Airport (Minutes): 10
Year Hotel Built: 2009
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.8
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for Money 8.2
  • Food/Dining 7.6

Yih C.
Malaysia
July 21, 2016
Nice Hotel
Clean and comfortable room. Staffs are friendly and helpful. Like to swimming pool.

Diana C.
Singapore
July 21, 2016
Lots of room for improvement
Macau is a lovely place, we have been here many times. This is our first staying in Hard Rock Hotel. We feel that service could be better and staffs could be friendlier and smile more. Its very stressful to be talking to staff when are in constant bad mood or seem unapproachable. The bus transfer stop us at the Casino entrance which is inconvenient as we need to take a escalator to the 2nd floor and from there take a lift to the ground floor to the lobby, as the hotel lobby is located in the next building. So unless you have no luggage then it would be ok. The bus could have easily drop us at the hotel lobby but instead at the casino next to it.

Carlo A.
Philippines
July 21, 2016
Great place and great price
Good value for money. Very comfortable and very good staff. Happy guest here

Melissa Y.
Australia
July 20, 2016
Convenient hotel wit excellent staff
Great hotel with convenient location and free shuttles around to the town and ferry. Staff are courteous and excellent.

Lawrence K.
Taiwan
July 19, 2016
Nice
I would choose the same hotel if I travel to Macau again.

Ferry F.
Indonesia
July 18, 2016
I Love The Swimming Pool
You can heard music in the water, and this hotel gave excellent service, and warm staff.

Lee Y.
Malaysia
July 17, 2016
Overall great experience
Great staff service and easily accessible from airport or ferry. Good location to anywhere around Taipa.

Wintarko G.
Indonesia
July 16, 2016
A pleasant stay
Nice room, great swimming pool, very friendly staff, near to bus station, near to Venetian.

WONG S.
Malaysia
July 14, 2016
nice hotel
We are not buy breadfast at hotel, it will be problem you cannot find the breadfast outside hotel.

renee V.
Philippines
July 12, 2016
Great staff
Excellent location, very friendly staff

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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