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Hard Rock Hotel

Estrada do Istmo, Cotai, Macau

Recent customer reviews

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Excellent

8.5

based on 1683 reviews

961 reviews in English

Value for Money
8.1
Location
8.7
Staff Performance
8.9
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.8
Food/Dining
7.6
All reviews (1683)
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Pang P. Groups Malaysia, November 16, 2015
Everything was good

Room is clean and comfortable.staff are very helpful.
8.3
The rooms were not ready when we check in ard 4PM. Beside that everything is OK.
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Shirlene T. Solo travelers Singapore, November 13, 2015
good experience

service,amenities, shuttle bus
8.7
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Mei S. Groups Malaysia, November 12, 2015
Good Stay

Comfort, Convenient, Value for Money
8.3
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Wei H. Solo travelers Singapore, November 11, 2015
Wow!

friendly staff ; efficient service; cosy
9.7
It was an absolute cosy experience. The room was spacious. The tv console was great as there were plenty of music / playlist as an alternative to tv programmes. Totally fits the theme of the hotel.
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Chia C. Couples Malaysia, November 11, 2015
Great, memorable one ~~~!

Design, cleanliness, facilities,....
8.7
Enjoyable and unforgetful
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Poh L. Couples Singapore, November 10, 2015
Pleasant & comfortable hotel.

Towels, pillows & bed sheets are clean, free wi fi and near to House of Dancing Water theatre.
7.7
Hotel staff are courteous & helpful. My Husband broke a glass & sustained a small cut on his hand. Housekeeping staff, Shenguo responded promptly to remove the broken glass and cleaned up the mess. He reported the incident to. Duty Manager, Thomas who offered first aid and also informed me that I do not need to pay for the broken glass. We will certainly choose Hard Rock Hotel for our next holiday to Macau!
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Paulus H. Couples Indonesia, November 9, 2015
very rockin hotel

clean, nice, big
9
spacious room, very nice design, cannot ask more from this room
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Michael M. Couples Germany, November 7, 2015
Great Weekend Escape

Cool and rocking atmosphere
9.7
Nice weekend escape from HK to see the House of Dancing Water. Hotel is located perfectly for that. Nice Pool Area - typical Hard Rock Atmosphere and Food with nice Music played everywhere (not the typical elevator music). Will be back again for sure.
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Ching M. Groups Malaysia, November 2, 2015
Thanks for ur birthday cake!! It's surpising me

Location, environment and staff attidute.
10
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Cheung L. Solo travelers Australia, November 1, 2015
Nice Hotel

a lot of events in this hotel, excellent service, a lot of resturants nearby
9
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