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Hard Rock Hotel

Estrada do Istmo, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 322
Free Wi-Fi

Recent customer reviews

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Fantastic

8.5

from 1384 reviews

Value for Money
8.1
Location
8.7
Staff Performance
8.9
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.8
Food/Dining
7.5
All reviews (1384)
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Wayne D. Couples Canada, October 24, 2012
Great location, beautiful, clean, great staff

Located in City of Dreams, clean, friendly english speaking staff
9
This is a great hotel. All staff were very friendly, and spoke english. Prior to staying at the hotel, they answered the questions that I had via email--communication was great. Our room was beautiful, spacious and very clean. The hotel is decorated in a rock/musical theme. Located in the City of Dreams, the hotel is beautiful when lit up at night, and also in the day. The hotel is close many shops without having to go outside. The Venetian Macao is a five minute walk away. Conveniently accessable by free shuttle. Our stay at this hotel was extremely enjoyable, and one of the highlights of our trip to Macau. I would stay here again.
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Carol A. Groups Philippines, October 24, 2012
Nice hotel

Rooms and amenities
8.7
the hotel provides free shuttle service from the airport. staff are really nice and provides you with direction. the rooms are spotless. nice pool. gym is sufficient. foodcourt closes at 10. when you get hungry at night, you have no choice but to order room service or eat at hard rock cafe coz there are no restos nearby.
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Chua H. Groups Singapore, October 23, 2012
Nice Hotel with friendly services

Suites are very comfortable
9.3
Nice and friendly staffs serving us as when we need
Hotel Feature Tip: Nice and big swimming pool
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Zoe T. Couples United Kingdom, October 20, 2012
The staff are very friendly

Clean rooms
7.7
The showers are badly designed and the breakfast was a let down.
Hotel Feature Tip: Are room wasn't cleaned but later realised that there is a sign you hang on your door requesting this service.
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Byounghoon L. Families with young children South Korea, October 20, 2012
All are Best

location, service, interior
10
All are Best Pool is good hotel service good baby game place good
Hotel Feature Tip: Very Very Good
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Ong B. Couples Singapore, October 20, 2012
Nice and clean hotel

good service
9
Very nice hotel and tip top service. Convenient and great location.
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Tae K. Solo travelers United States of America, October 19, 2012
centrally located luxery hotel

Room was very clean, Very friendly room service, Located right across venetian. Shuttle bus to everywhere in this island as well. Internet is not free :(.
9
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Priscilla T. Groups Hong Kong, October 19, 2012
Nice hotel but dangerous bath tub

clean, comfortable bed, and security
8.7
overall, the hotel is nice and clean. The only complain is the bath tub, it is hard to get in and out. Especially if travel with elderly, it makes it dangerous.
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Jessica R. Couples United States of America, October 19, 2012
Beautiful hotel and easy transportation acces

Everything you need in Cotai
9
Wonderful room (22nd floor) with beautiful views all around. The sleeping area is separate from the living area; loved the set up. Hotel staff were friendly and courteous and everything was very clean. If you don't like the options at the Hard Rock, it's connected to two other hotels in the City of Dreams area and the Venetian and Four Seasons are just across the street.
Hotel Feature Tip: To get to the shuttle service: From the ground floor elevators, go to the shopping area and turn right until you get to the main entrance (with the mermaid wall). The escalators there will take you down to the shuttle bus level and anywhere you want to go in Macau.
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Ngan W. Groups Singapore, October 18, 2012
Lovely hotel

Big spacious rooms and conveniently located
9.3
This hotel location is v convenient. Room size is great. Wherever u walk there is a special fragrance around the hotel and really makes u feel u are in city of dreams. Just downstairs are all the shopping zones for shopping experience..
Sightseeing/Attractions Tip: Free shuttle services to bring you to city makes staying in hotel so convenient..
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Customer Reviews - Hard Rock Hotel, Macau

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