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Verified traveler reviews

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based on 1429 reviews
  • Cleanliness 9.0
  • Facilities 8.0
  • Location 8.3
  • Room Comfort/Standard 8.7
  • Service 8.9
  • Value for money 8.6
  • Food/Dining 7.6
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Richard E. from United States
Solo travelers
Stayed 6 nights in April 2015
An almost perfect business hotel
1, 2 and 3: the staff! But also the quality of the facility, and the location near Ayala Mall.
My stay was so wonderful that I extended it an extra 3 days. The staff were all attentive, kind and very professional, the rooms were perfect, housekeeping did a great job, and the lovely Roof Deck was a delight. There was no pool (as clearly stated in the Agota description), but for a business traveler this is often not important. My ONLY complaint was very poor WiFi service. I often had to turn off WiFi and use cellular service to use the Internet at all - just not acceptable for a first class business hotel. While there was good WiFi signal in the rooms, the connection to the Internet usually failed. Otherwise I would have given this hotel a 5 star rating.
Reviewed April 29, 2015

Tero K. from Finland
Families with young children
Stayed one night in April 2015
Enjoyable experience
Very nice and helpful staff, clean and nice room, food
Reviewed April 28, 2015

YI T. from Singapore
Families with older children
Stayed 2 nights in April 2015
service. room . location
Reviewed April 26, 2015

Heinrich H. from Switzerland
Stayed 3 nights in April 2015
Great rooms, very friendly stuff
suite, stuff, buffet
Reviewed April 20, 2015

Kuet L. from Malaysia
Stayed 2 nights in April 2015
clean, and design
The hotel charge for P300 for the toilet towel due to the stain by the soft drink. the hotel staffs claim that is the blood stain. I wonder the hotel staff totally dont want to listen about our explanation.We dont want to argue with them. finally we pay them P300
Reviewed April 13, 2015

Helena C. from United Kingdom
Stayed one night in April 2015
clean, central business hotel
clean, spacious room, comfy beds
On arrival lovely welcome drink, received a room upgrade. All staff friendly and efficient. Beds comfy, and location surprisingly quiet for the centre of the city. Good selection at breakfast. Would recommend and stay again if in Cebu.
Reviewed April 09, 2015

kibanou T. from United States
Solo travelers
Stayed one night in April 2015
Great place and staff
the staff was very professional and very hospitable. I will go back for sure
My experience was great.
Reviewed April 08, 2015

Michael K. from Australia
Business travelers
Stayed one night in April 2015
Aesthetic, clean, comfortable
Big rooms, good staff, very aesthetic
After staying in about 20 Cebu City hotels, we can say with authority, that this is one of the very best hotels in Cebu. It has very good staff to serve you in the restaurant and at breakfast, and such comfortable, spacious, clean beds. The only surprise was, that along with the Mandarin Plaza Hotel, of 20 Cebu City hotels, the room bar-fridge was not stocked with any drinks or nibbles at all...
Reviewed April 04, 2015

Sang L. from South Korea
Business travelers
Stayed one night in August 2014
staffs were kind and good to communicate. rooms were clean.
Very satisfied. Fair room rate.
Reviewed April 03, 2015

James V. from Philippines
Stayed 2 nights in March 2015
Friendly Staff
Friendly Staff, Good Food, Resonable Price
It was a worry free 5 nights stay.
Reviewed March 30, 2015