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Recent customer comments

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based on 1428 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.0
  • Location 8.3
  • Room Comfort/Standard 8.7
  • Service 8.9
  • Value for Money 8.6
  • Food/Dining 7.6

Michael K.
United States
April 06, 2013
Good value and quality business hotel
Nice room size, nice design, good location
The Harolds is a nice business hotel with new, quality, good size room. The hotel is near the Ayala Center (walking distance). Though it was hard to tell the safety of the area initially, we came to feel that it was reasonably sage to walk around at night, and always an easy taxi ride back to the hotel if you don't want to risk it.

April 06, 2013
it was a nice stay, relaxing and a good staff.
comfortable, city hotel
good location, near at the malls city, good rooms and comfortable

Pavel T.
April 05, 2013
Nice hotel
Great room, friendly staff, good food
Nice place, friendly staff, close to the restaurants, and shopping mall. Big room, fast internet

Sharon G.
April 04, 2013
Clean and Accessible
Accessibility, Clean, Staff

Vladimir P.
April 03, 2013
Good Value for money
Food and staff Hopsitality

Elda L.
April 03, 2013
conviniently located
clean, friendly staff, fast service
i really liked the location of the hotel. its a few minutes from major shopping malls. it has a central location. the rooms are clean. its comfortable to stay there. its very easy to get a ride from there.

Darren R.
United States
March 23, 2013
Great hotel will stay again
comfort the staff and dining

Harold D.
United States
March 22, 2013
It suited me fine
The rooftop lounge, housekeeping, and bed
After staying at many different hotels in Cebu city, this is from now on my first choice. Got a very good deal on Agoda for a deluxe room, which was roomy, and only $7 more than a standard. Everything worked as it was supposed to and housekeeping did their job, including paying attention to the "clean room, do not disturb sign" very well. Not something you can count on in the Philippines. Also, check in and check out was fast and smooth. Again, sometimes an issue at other hotels. An overall good experience. However, breakfast after 9:00 am will leave you picking at leavings and snatching accessories off of other tables. Do try the attached coffee shop for delicious flavored coffees and aperitifs. Also, the rooftop lounge is definitely a place to go for the pleasant atmosphere. I liked it so much I had all my dinners there.

Haakan F.
March 21, 2013
High std Hotel for low cost
New, nice rooms, shopping location
Always goods with nice rooms and beds. Close to Ayala shopping mall, best in town. Fantasttic roof top bar. Ok food in restaurant.

Lota B.
March 20, 2013
Comfortable and well located hotel
Big, clean rooms with comfy beds, clean and big bathroom, fast internet.
The hotel promotes itself as a business hotel but I was surprised that I had to request for stationary and envelopes as I needed to mail a letter. The business center is a small nook in the bakeshop with no printing facilities. Printing of my documents were done at the front desk. Cost of printing was low though. As a visiting Filipino, the Filipino dishes served at the breakfast buffet was a welcome treat.