arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.7
Based on 613 reviews

Recent customer comments

Filter by traveler type
Very good

based on 613 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.3
  • Location 7.2
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 8.1
  • Food/Dining 6.8

mogana P.
December 19, 2015
Simple. Clean. Neat.
Simple. Clean. Neat.
It was about pleasant experience. Similar to the harris in Batam. Clean rooms Had a bit of trouble with aircon, TV remote But staff were kind to fix them immediately. Lovely pools My 7 year old kid loved it Breakfast was very good. Huge variety to choose from. Thumbs up!

Xue B.
December 14, 2015
It's nice place. The service is very good!
Services , clean, care
Very comfortable

United States
December 09, 2015
"Lovely time at Harris
The Pool , the workout room, and the in room safe and coffee carafe
We had a lovely time at the Harris in Jimbaran. The location is away from the beaches but they have daily shuttles to a nearby beach. The customer service is outstanding. The front desk was very pleasant , esp. Ms Eka . She helped us with our needs and had answers for all our questions.

Brian L.
December 06, 2015
Surprisingly Friendly Staff
Friendly staff, nice rooms, very cool rooftop dining
We arrived tired from our flight, almost got conned by taxi Drivers at the airport, so when we arrived we were rather irritable. However, the smiles that greeted us at the reception quickly made us feel better. Nice boutique hotel style with nice rooms and a very cool rooftop cafe made us feel a lot better. Good job guys!

November 30, 2015
Very bad!!!
First, when I came to check in, there were only two guests, me and another man, and there were three staffs standing at counter with three computers, one staff was doing check in procedure for him, and the rest two were just stand there and watching, no one talk to me or ask me to sit and wait, I stood there and waited for 15mins, and then asked the staff when can I check in, and she asked me to sit down and wait!!! The staff is lack of courteous and not professional at all!!! Second, there still rubbish under the bed!!! Third, although I booked a standard room, it still at least 2 person stay in the room, they only give us one toothbrush and one pair of slipper!!! It is a bad experience in this hotel! I will never come again and nor any of my friends!!!

Alvin E.
November 24, 2015
Service to be improved
Big room
Ok, Staffs could be more trained as this is 4 stars hotel. One easy task, as i m carriing mu lugagge to my room, room service trolley was blocking the corridor and the staff didnt bother to move the trolley.

November 23, 2015
Nice hotel but taste of food was not special
clean, comfort and nice staff
except the food, I am okay

Jemmy R.
November 19, 2015
breakfast food not good. waited 2hrs for check in
comfy bed and tidy
Wasnt really a pleasant stay for a claimed 4 star hotel

Armeida R.
November 08, 2015
nice hotel
location, staff, clean..
Everything ok, nice hotel, nice staff, will come back again....

Yong G.
November 04, 2015
Great Value, Great Service!
Service, Facilities, Convenience.
I had a great experience! Definitely value for money -- I've stayed here a couple of times, and I've never regretted it! The staff are also fantastic -- they're attentive, friendly, and always smiling! Kudos to the Harris team!