Very good 7.3
Based on 70 reviews

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About Haven Serviced-Apartments


Nestled in the heart of Patong, Haven Serviced-Apartments is an ideal spot from which to discover Phuket. From here, guests can enjoy easy access to all that the lively city has to offer. With the city's main attractions such as Malin Plaza Patong, Patong Football Club, Sweet Lemongrass Massage within close reach, visitors to the hotel will just love its location.

Offering hotel guests superior services and a broad range of amenities, Haven Serviced-Apartments is committed to ensuring that your stay is as comfortable as possible. Free Wi-Fi in all rooms, luggage storage, Wi-Fi in public areas, car park, airport transfer are just a few of the facilities that set Haven Serviced-Apartments apart from other hotels in the city.

Step into one of 54 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, balcony/terrace which can be found in some rooms. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as fitness center, outdoor pool, massage. Discover an engaging blend of professional service and a wide array of features at Haven Serviced-Apartments.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Car park
  • Airport transfer
  • Bicycle rental

Fitness & recreation

  • Fitness center
  • Massage(s)

Swimming & soaking

  • Swimming pool [outdoor]


  • Pets allowed

Cleaning services

  • Laundry service

Guest services

  • Luggage storage
  • Tours

On-site facilities

  • Family room
  • Elevator
  • Smoking area

Health and security

  • Safety deposit boxes

Business & money services

  • ATM

Languages spoken

  • English
  • Thai
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 750 THB
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Number of Rooms : 54
Time to Airport (Minutes): 45
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Recent customer comments

Filter by traveler type
Very good

  • Cleanliness 7.9
  • Location 6.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for money 8.1
  • Food/Dining 5.4
Sort by

Siepan K.
July 30, 2016
Family room review
I was extremely disappointed with my stay this time. I have travelled to patty on multiple occasasions and always stayed at this place however this time I was extremely disappointed to the point where I cut my trip short and demanded a refund which I received due to certain things regarding the room. The thing that upset me the most was the lack of cleanliness of the rooms and the faulty facilities.

Yelly U.
July 28, 2015
Good Value
Comfy, clean , good price

tommy S.
June 04, 2015
Room is clean .. Location too far to beach
Room clean , staff helpful ..
Location is too far to patong beach .. About 8 km walk .. Take taxi charge is thai baht 200 one way .. Two way is 400 baht .. 😁😁

huanhock T.
February 24, 2015
Good place to stay
Only setback was the inconsistent hot water in the shower and distance from Jungceylon.

Geoff J.
United Kingdom
February 23, 2015
Nice place, a bit far away from the action
big rooms, clean and staff
The hotel itself was fine but a little far away from everything. The rooms are very spacious but suffering a bit of wear and tear. The pool is quite small and I didn't fancy going for a dip in there. Overall it was ok but I don't think I would stay here again

Rebecca L.
United Kingdom
January 02, 2015
Nice hotel in a bad location
Air con. Big rooms, friendly security
First of all the room doesn't look like advertised photo. Nice room but dark and has a old feel to it. The pool was dirty/cloudy so we didn't use it. Taxis don't know where the apartments are. Scary leaving the apartment as it's on a main road and no footpath. Air con was good and the outside security were very friendly. I would say it's overpriced for the quality you're getting and awkward location.

Alan L.
December 10, 2014
5 Star Service
Prompt Services, Quiet and Pro Family
Had a very enjoyable stay for 4 nights. Services were top notched, very helpful front desk as assisted in making several calls for confirmation with pre-booked local tours on the time for pick-ups etc. On our 3rd day, water supply was affected and after making a call to the receptionist, housekeeper turned up to ascertain the fault, received a call to inform on the actions taken etc. Apartment is located rather far from the Patong shopping belt but in exchange for a quieter stay. Not a big issue as we only needed to make purchases (groceries) etc once a day, hence a 200Baht tuk-tuk seemed alright as there were 5 of us.

Mark N.
December 02, 2014
Phuket Haven
Good sized one bedroom apartment, friendly staff, good location close to local markets and easy walk to beach or Patong shopping precinct.
We enjoyed our stay, arrived on a Sunday when the office was closed but this was not a problem as the security guard had the room keys ready for us. All staff we encountered were helpful and friendly. We found the location very convenient with lots of restaurants and mini marts close by. We would stay there again.

Wendy T.
November 18, 2014
My first experienced staying at service apartment
cleaniness, spacious, comfortable
It was fine but far from town. It was a 30 minutes walk to Jungcelon. The room, customer service met our expectation. Would consider to stay here again if i prefer more quiet and private stay.

Allen F.
September 15, 2014
value for money. spacious ! with WIFI
value for money. spacious ! with WIFI


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