בחזרה אל פרטי המלון

מצוין 8.3
בהתבסס על 1722 חוות דעת

חוות דעת של לקוחות שנמסרו לאחרונה

סננו לפי סוג מטייל
מצוין



מ-1722 סוקרים
  • מצב/ניקיון בית המלון 8.2
  • מתקנים 7.8
  • מיקום 8.7
  • נוחות ותנאי החדר 8.3
  • תפקוד סגל העובדים 8.6
  • תמורה ביחס למחיר 8.5
  • מזון/חדר אוכל 7.6

Omar G. מארה"ב
מטיילים בודדים
שהה 2 לילות ב- ספטמבר 2014
No Hesitation recommending Thaison Palace
Staff, Location, Cleanliness
My stay at Thaison Palace Hotel could not have been better. The hotel itself is located in the old quarter a block or so from Hoan Kiem Lake. The rooms were spotless and included free small bottles of water each day. The breakfast, that was included, had a great spread, including juice, coffee, and a number of different options that were rotated on a daily basis (included western and Vietnamese options). Where Thaison truly shines, is in its wonderfully helpful staff. I would like to mention Joe and Richie specifically; however, all staff that I interacted with were extremely friendly and helpful. Whenever I returned to the hotel, I was always offered some kind of drink, coffee, green tea, or water. Joe, specifically, was extremely helpful arraigning my side trips from Hanoi to Sa Pa, Halong Bay, Hue, and Hoi An. He also followed up to make sure everything was going well and according to expectations. I would not hesitate to strongly recommend staying at Thaison Palace Hotel to my friends and family. Overall, my stay was exceptional, and would not think twice about staying again at Thaison on another trip to Vietnam/Hanoi
נחוותה חוות דעת בתאריך 30 ספטמבר 2014

Dayang H. ממלזיה
זוגות
שהה לילה אחד ב- ספטמבר 2014
Great service
Friendly staff, clean & neat room, nice breakfast
Fantastic. All the staff are very kind & friendly, room is clean & neat. I would recommend others to stay here & I will stay here again if I ever come back to Hanoi.
נחוותה חוות דעת בתאריך 30 ספטמבר 2014

Farrah A. מהפיליפינים
בקבוצות
שהה 5 לילות ב- ספטמבר 2014
Excellent Excellent Customer Service
Hotel Staff, Location, Complementary Services
We stayed here for 5 nights in our recent trip to Hanoi last September. I chose this hotel because of the great reviews I read from googling, and boy was I not disappointed! :) Staff were very friendly, from Joe to Richard and the girls (I remember one's name is Nah). It is true that they are very full of humor too! Haha. Great location, just 2 mins. away from Hoan Kiem Lake. They were suggesting us good places to visit, streets for shopping, good places to eat, etc. :) Any assistance you need they're happy and willing to give you. :) Not to mention the affordable price and amenities (tv, ref, pc/laptop for work) they have - some you don't actually get from other hotels/hostels. You would especially enjoy that this is located in Old Quarter, the best place in Hanoi to just walk around.
נחוותה חוות דעת בתאריך 26 ספטמבר 2014

Malcolm B. מאוסטרליה
זוגות
שהה 7 לילות ב- אוגוסט 2014
The best yet!
The staff performance, location, huge breakfast.
The staff made it the best experience we have ever had in any hotel anywhere throughout Asia or Australia to this date. We arrived a little after 10:00am feeling tired as all travelers do and were given not only the welcome refreshing tea but a very filling buffet breakfast that we were not entitled to. We were upgraded to a family room and when this proved to be to big for us we were able to get back to a superior double without any issue at all. They provided us with maps to get around, helped arrange our itinerary and organized tours at reasonable prices. Their spoken English was excellent as was their written. The bed was comfortable and the air-conditioning while a little slow, worked over time. The internet was a little on and off but the super friendly and helpful staff were always ready to vacated a spot in the lobby so we could use it. The hotel is located close to all the cultural attractions in Hanoi and is very good value for money. But above all else, we unhesitatingly recommend this hotel to anyone who wishes to visit Hanoi due to the outstanding performance of the staff.
נחוותה חוות דעת בתאריך 24 ספטמבר 2014

PEI K. ממלזיה
בקבוצות
שהה 2 לילות ב- ספטמבר 2014
Value for money, big room, friendly staffs
value for money, English speaking friendly staffs, breakfast
Good location, friendly English speaking staffs great us warm welcome. The staffs not only serve us welcome drinks once arrived, but served us drink every time after a tired walk. This is the reason we decided to stayed this hotel again after my Halong bay 2 days 1 night trip. The staff recommended us to take Galazy cruise - which we enjoyed the trip very much provided good meals. This is the reason we decided to stayed this hotel again after my Halong bay trip. I will definately recommend my friends to stay this hotel if visit Hanoi, Vietnam.
נחוותה חוות דעת בתאריך 23 ספטמבר 2014

Rachael W. מאוסטרליה
זוגות
שהה 2 לילות ב- ספטמבר 2014
Warm friendly professional staff great location
Friendliness of staff, Value for money. Good location
New to HANOI we immediately felt at home free to ask questions re best eating places, things to do, how to get around. Staff couldn't be more helpful. We returned to spend our last night here because we felt so comfortable. If we return to HANOI we will certainly revisit the team at Thaison Palace Hotel!!! Thanks to all.
נחוותה חוות דעת בתאריך 19 ספטמבר 2014

Janice E. מאוסטרליה
זוגות
שהה 2 לילות ב- ספטמבר 2014
Friendly and comfortable
large room with huge, comfortable bed, great breakfast, great staff
We extended our stay at Thaison Palace as we were so happy with it. It was very close to the lake (and the water puppets) and within walking distance of all of Old Hanoi. The staff were wonderful - very attentive, helpful and humorous and even offered to drop us off to certain places on their motor bikes. They upgraded our room to a huge suite with an enormous, and more importantly, a very comfortable bed (not so easy to find in Vietnam as we discovered on previous trips). The included buffet breakfast was also excellent with an extensive and varied choice. We would be happy to recommend this hotel to others.
נחוותה חוות דעת בתאריך 17 ספטמבר 2014

Linh N. מקנדה
בקבוצות
שהה 2 לילות ב- אפריל 2014
place wasn't great for how much we paid
staff was friendly
overall the staff was friendly but the extra charge was ridiculous, we could of stayed at a 4 star for the price they were charging us.
נחוותה חוות דעת בתאריך 17 ספטמבר 2014

Quinn T. מארה"ב
בקבוצות
שהה לילה אחד ב- ספטמבר 2014
The hotel I recommend .
Staff very nice ,good in location ,the cost is reasonable .
Satisfied .
נחוותה חוות דעת בתאריך 15 ספטמבר 2014

Rohayati S. ממלזיה
בקבוצות
שהה לילה אחד ב- אוגוסט 2014
Great place to stay
friendly staff, great location, cozy room
We enjoy our stay at thaison hotel. Staff overall nice and friendly. Always put a smile on the faces and good in english communication.
נחוותה חוות דעת בתאריך 13 ספטמבר 2014