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מ-1686 סוקרים
  • מצב/ניקיון בית המלון 8.2
  • מתקנים 7.7
  • מיקום 8.7
  • נוחות ותנאי החדר 8.3
  • תפקוד סגל העובדים 8.6
  • תמורה ביחס למחיר 8.5
  • מזון/חדר אוכל 7.6

7.2 Robert E.
Canada
03 מרץ 2016
Great Location, helpful staff.
Location was great, 5-10 minutes walk from city centre. Room was small but adequate. Breakfast was functional, enough to start your day and staff was very accommodating for special request. Friendly and helpful staff. Would consider staying there again in the future.

8 Jen Y.
Taiwan
03 פברואר 2016
Adequate
This is a pretty nice hotel in a pretty good location in Hanoi, nearby all the action but frankly there are hotels that are just as nice and in even better locations. The facilities are decent given Hanoi's limited real estate. The beds were huge and comfortable, but our room's bathtub had a gray plastic cement thing-y for a floor instead of a normal tub, which was off-putting, you would only want to shower not bathe in it. Unfortunately, the hot water didn't last long, so you'll have to be quick, and it takes a long time to get the hot water going again. The hairdryer is fixed to the wall (first one we saw in Vietnam) so you're confined to the bathroom to dry your hair. No hot water so in the wintertime (where make no mistake it gets freezing) you can't make some tea or instant noodles. Cleanliness could be improved on, the sheets were adequately clean most of the time but there were rips and holes, and there was a spider on the bed that terrified the wife. The halls have a constant kitchen oil smell, which can't be helped I suppose, but it would be nice if it was improved on. The staff were really friendly, but don't be fooled, they still do give hotel prices, so things such as tour groups and taxis to the airport still cost 2-4 times what you could get elsewhere (which we did). My overall suggestion is to find someplace just as well priced with an even better location, which are plentiful. Still, if you stay here, you'll be adequately satisfied.

4.7 Jonathon D.
United States of America
30 ינואר 2016
Not so awesome
Location is good
It's really not a fantastic place. Overrated and expensive for what it is. Also, not a fan of the frenetic dirty old quarter.

10 yuxian O.
China
02 פברואר 2016
Visiting Hanoi should not to be missed this hotel
Great location, very helpful staff and clean/ decent rooms
We stayed at Thaison Palace Hotel before and after the Halong Bay Trip and both times were excellent. This hotel is more than fair priced and very value. Breakfast was served on 2nd floor restaurant which as small but clean and comfortable if you do not travel with large group more than 30 people. There is also a choice of four or five different breakfast and the food is very fresh and good. The service is extremely customer orientated and very helpful also. The tour we booked via Peter was amazing, the Glory Legend Cruise 's just perfect. Highly recommend Thaison Palace Hotel and this is the best address for your stay in Hanoi and should not to be missed it.

9.2 Ye G.
Malaysia
05 פברואר 2016
great hotel and staff
Good location and very helpful staffs. Helped me book train tickets to Sapa with cheaper prices than what I found online. Also, they arranged cheap taxis for us to get around. Plus, we got a free upgrade from the hotel. Very nice of them.

9.7 ONG Y.
Singapore
01 פברואר 2016
A fantastic hotel to stay in Hanoi
The staff are so friendly and location is really good
Stayed 3 nights and felt happy with everything here and highly recommend. Hotel located in the heart of Hanoi Old-Quarter, just 200 metes to Night Market and the Lake. Nice room and clean. Our room had window with city views and it was so large. Staff could not do enough to help you, always smiley and willing to support you as much as they could do. So good hotel and we think this is the best choice for budget travelers and family stay.

10 young S.
South Korea
26 ינואר 2016
very good
very good
Very good

3.7 Sharon L.
Brunei Darussalam
30 ינואר 2016
Hardselling at its best
Location
Day staff attitude and service shockingly different from night. Arrived to a receptionist hard selling us tour package to Halong bay, was given a wrong room resulting in us having to move to another room. Bathroom and room not clean as we found several strands of hair on the bed upon check in. Take your money elsewhere!!

10 Manoj C.
India
01 פברואר 2016
Top value hotel in Hanoi
Very good hotel, good location, nice and clean room

9.2 Manoj C.
India
23 פברואר 2016
Pleasant stay
Got exceeding from expectation and we are confident to recommend this hotel for all travelers who will visit Hanoi. Nice room with spacious size and city views. The working staff at front desk were very helpful, especially Paige and Hien. Location can be recommended too.