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Excellent 8.1
Based on 1688 reviews

Recent customer comments

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based on 1688 reviews
  • Cleanliness 8.7
  • Facilities 7.9
  • Location 8.3
  • Room Comfort/Standard 8.2
  • Service 8.3
  • Value for money 8.2
  • Food/Dining 6.9

Yoke W. from Malaysia
Stayed 2 nights in November 2014
near to MRT station, clean, spacious
Away from busy street but near to MRT station. Room is clean, comfortable and consider big in Osaka. Very good heater keep us warm and comfortable.
Reviewed February 15, 2015

Oei B. from Singapore
Families with older children
Stayed 2 nights in December 2014
Value for money Hotel. Near train stationClean,
convenient location, clean and value for money
Clean room, Convenient location. Food available nearby. Not far from train station. Will stay this hotel again
Reviewed February 10, 2015

karen W. from Malaysia
Stayed 6 nights in January 2015
condition good, but not so convinent
It has been a pleasant stay.
Reviewed February 08, 2015

Penny R. from Australia
Stayed one night in January 2015
Hearton is great value for money
larger room size, great staff and great views from the windows.
My stay was great could not complain about a thing!
Reviewed January 31, 2015

Elie D. from France
Business travelers
Stayed 15 nights in January 2015
location (very close to Umeda-Osaka station, yet not too close to the main avenues and railways) / quietness (much appreciated) / cleanliness
The food (breakfast) is very average compared with other Japanese hotels of this standing. Some effort could be spent on that.
Reviewed January 30, 2015

Yanmei C. from Singapore
Stayed 2 nights in November 2014
Generally Acceptable
location, free wifi, toiletries products
During night time, it's quite noisy as it's situated near the shopping area. As I requested for smoking room, the ventilation system not that good and there's smoking smell linger in the room and on bed and pillows.
Reviewed January 26, 2015

Danielle C. from Australia
Solo travelers
Stayed one night in January 2015
Last minute
Size. Location. Atmosphere.
Reviewed January 22, 2015

MARIA G. from Philippines
Families with older children
Stayed 4 nights in December 2014
nice location
best location, clean, accessible
I enjoyed the place.
Reviewed January 08, 2015

Yu S. from Taiwan
Solo travelers
Stayed 2 nights in November 2014
Excellent location
Breakfast, location and the vendor machine in the corridor
Reviewed January 07, 2015

Kosuke M. from Japan
Stayed 3 nights in March 2014
The room is just too small
Location is good, but the room is way too small
Location was good but the room is way too small. I`ve never seen a room smaller than this one in this hotel. It`s like a love motel or something because every morning we could hear the moaning and screaming from the next room. They didn`t close their windows..
Reviewed January 05, 2015