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Recent customer comments

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Very good

based on 433 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 7.9
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for Money 8.1
  • Food/Dining 7.1

Amornrat P. from Thailand
Business travelers
Stayed 4 nights in December 2014
Confusing hotel name
walking distance to the shopping area
just fine
Reviewed April 11, 2015

endro F. from Indonesia
Stayed one night in March 2015
Staff is not really capable to handle customer
Nearby Jungceylon mall, banzaan market and quiet
same as previous review
Reviewed March 30, 2015

endro F. from Indonesia
Stayed 3 nights in March 2015
Staff is not really capable to handle customer
Nearby Jungceylon mall, banzaan market and quiet
The room was good, air conditiner worked well, good location. But the story about the handling staff is just lack of performance. The story began when i booked at 4 nights at Hemingway's hotel.. Once arrived at night, the staff said that the room was full booked and should transferred to Silk hotel (one group as Hemingway hotel) and stay there at Silk hotel until my last date of checkout date. Then, i should walk to silk hotel with my luggage and no provided any shuttle car to the Silk hotel. Cleared to check in at Silk hotel for the first night. The 2nd day, informed by Silk hotel staff that i must back again to Hemingway hotel because of my booking was at Hemingway. This is just different story that the Hemingway's staff informed me yesterday. Again, there's no shuttle bus arrangment to Hemingway hotel and i should walk around 500m-700m with my luggage and checked in Hemingway hotel until the end of my stay.
Reviewed March 30, 2015

Kat M. from United Kingdom
Stayed 3 nights in February 2015
Perfect end to the holiday
Great location, clean, lovely staff
A lovely hotel - really clean, helpful staff and located right in the centre of Patong. They can organise transfer from and to the airport which was really helpful for us. You have access to their sister hotel's lovely rooftop pool, only a five minute walk away, which we took advantage of. Thanks Hemingways!
Reviewed March 03, 2015

Jill A. from Netherlands
Stayed 2 nights in February 2015
nothing much
price, staff and location
The hotel is nice though our room was not cleaned by housekeeping, we did not get clean towels or new water. Weird and annoying that there was no shower curtain. The shower was pointed at the toilet and everything got wet. Also, very noisy other guests, could hear people having sex, throwing up, shouting at 3 am...
Reviewed March 02, 2015

reed W. from United States
Stayed 4 nights in February 2015
nice stay
vwry kibd and attentive staff, room very clean and well maintained, decent location.
Reviewed February 28, 2015

steven G. from United Kingdom
Solo travelers
Stayed 3 nights in February 2015
please stay here!
great breakfast, helpfull staff, good location.
Lovely pool Great bangers with breakfast Good shower 5 min walk to a fab beach walk up to the far end less hassel. I will stay here again in the future.
Reviewed February 25, 2015

Chenxing W. from China
Families with young children
Stayed 3 nights in February 2015
value for money
convenient, comfortable, cheap
it's good
Reviewed February 23, 2015

Hui D. from China
Stayed 3 nights in December 2012
Good experience
location is good
Reviewed February 20, 2015

Aleksandar S. from Serbia
Stayed 3 nights in February 2015
Nice hotel
Close to Bangla road but not so close to nose. Fine and big room. Good condition room.
Very pleasant. Good stuff. Nice location with close exchange and tourist office.
Reviewed February 20, 2015