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Herald Suites Hotel

2168 Pasong Tamo, Makati, Manila, Philippines 1231 (Show on map)

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Area: Makati Number of Rooms: 88

Recent customer reviews

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Very good

7.3

based on
353 reviews

93 reviews in English

Value for Money
7.3
Location
8.0
Staff Performance
7.3
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
7.1
Food/Dining
6.9
All reviews (353)
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Masahiko S. Business travelers Japan, December 24, 2015
Marginal WIFI access

good people, close to 7-11 shop,
6.3
I stayed 9 days (only last day was reserved through Agoda). I had WIFI problem and asked to fix, but culd not fix till the last day of my stay. This had been quite faital for me, but it seems they are not taking it so seriously. WIFI is essential to be graded as 3 star.
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Maybelene B. Families with older children Philippines, November 17, 2015
ACB Review

courteous staff
6.7
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Hajime T. Groups Japan, November 10, 2015
???/

????
7.3
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Takanori H. Business travelers Japan, September 12, 2015
Good memory

Beside little Tokyo,near club, easy to flood road
6.7
So far, so good.
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Manfred P. Business travelers Austria, June 15, 2015
Very comfy and cosy hotel

room, ambience, lights
6.7
room, ambience, lights
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Ian J. Families with young children Philippines, May 30, 2015
Quite old building but very good customer service!

Accessible location, good staff, decent rooms.
8
Hotel Staff were nice and accommodating. Noticed most of the guests are Japanese (because hotel is in front of Little Tokyo). Room is clean and decent. Swimming pool is on the roof deck of the annex building, it's clean and almost no one using it, so it's good in away because not crowded. Wifi is limited up to 30MB data though but you can request the receptionist to have it reset. I'd recommend the hotel.
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Foo S. Business travelers Malaysia, May 22, 2015
Good Location

Location, staff friendliness
6.7
Overall location and staff are good, only the hotel room is a bit of old
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Gordon D. Business travelers United Kingdom, April 27, 2015
Nice stay at the Herald

the staff, the room size, the breakfast
6.7
The staff are very very good, I had mistakenly booked online the wrong herald as there are two of them in the city, they sorted out my mistake and allowed me to stay in the Herald that I had meant to book The staff are friendly, the rooms clean and large, the hotel is a little tired and could do with some upgrade but all in all for the money you get a good standard of hotel for a good price
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Jose M. Couples Norway, February 6, 2015
Very pleasant stay and centrally located

Friendly and service minded staffs. Ambient surroundings which suits my taste. Value for money as centrally located in the heart of Makati City.
9
Pleasant, peaceful and located in a very heart of Makati Business Centre.
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Rosalie L. Business travelers Philippines, January 21, 2015
none

customer comunacation
9.7
comportable
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