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Herald Suites Solana Hotel

2914 Finlandia corner Einstein Street (near SM Hypermarket-South Super Highway), Makati, Manila, Philippines 5006 (Show on map)

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Area: Makati Number of Rooms: 40

Recent customer reviews

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Very Good

7.7

based on
687 reviews

Value for Money
7.9
Location
6.4
Staff Performance
8.2
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.4
Food/Dining
7.1
All reviews (687)
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Jonathan S. Couples New Zealand, May 7, 2015
it's in a bad area dangerous at night

pool and gym is ok nice view
5
The room is quite large and didn't smell of smoke like most carpeted rooms in hotels.The food is quite good like included breakfast but serve sizes are not generous.One problem I wasn't happy with was took 45mins for someone to take my food order as room service didn't answer phone.The staff in my opinion are not that good little things like when checked in told us nothing just gave us room card.They can be helpfull but only after asking just things like not opening doors I understand it's not 5star but still should look after guests
Jona K. Couples Philippines, May 2, 2015
Nice and Clean

Hotel Staff, Free Breakfast, Pool
9.7
Li C. Couples Malaysia, April 27, 2015
Warm welcome

Profession staff, clean hotel and good location
7.7
Good stay except the transportation handling is upset me
Michael R. Couples Canada, April 20, 2015
a hidden gem

big room with lots of extras, clean and classy, love the roof top pool!
9
Despite the aging wall paper in the room everything else was great. The cab drivers had a hard time finding it but was still worth it. Clean lots of space unlike the typical Asian closets they call rooms. The pool was lovely specially after sundown.
Juni T. Couples Indonesia, March 25, 2015
great

comfort, clean, value for money
10
Its great staying at Herald suites solana, i love it! Definitely will stay there if we visit manila again someday ;)
Paul L. Couples United Kingdom, March 16, 2015
Multiple Visits

Staff are great, cafe is very useful, good location for Makati
7.7
We have stayed at this hotel at least 5 times now, staff have always been courteous and helpful. The food has always been at an acceptable standard. For a small menu there is a reasonably wide selection. Protracted stays will encourage you to go elsewhere unless you are particularly keen on what they serve. While tucked away and in a quiet location the hotel is very handy for the Makati area, assuming you accept that traffic in this area is at peak level most of the day. I would recommend the hotel any time.
Paul L. Solo travelers United Kingdom, March 11, 2015
3rd Visit

Staff are great, cafe is very useful, good location for Makati
8
I have visited this hotel several times, it has always been a pleasant experience. The staff are really helpful and polite. The location v's price are very good value using Agoda. I have used the small gym and pool and we have always been the only ones there, which makes it very private. The sauna is good. Cafe Mondo has a reasonable range of foods including Filipino and some Japanese dishes. I will be back there tomorrow for another few days on business. PS: Forgot to mention - always a good night's sleep - no bars or karaoke places close by. Plenty of taxi traffic during normal office and the evening hours.
Sarina S. Business travelers Thailand, February 27, 2015
The hotel is good enough but need some improve

Nice staff & clean & bigger room
6.3
The room should be more nicer and new as bed sheet and comforter and should be better look than the picture . Still not good and new condition . Should touch up a little bit more .
Kunihiko U. Solo travelers Japan, February 18, 2015
WiFi is changed for the worse

spacious room, friendly atmosphere, japanese breakfast
6
I stayed here several times every year. It seems to be adopted new wifi system. I couldnt use wifi only for about 2hrs per day due to "data transfer limitation" for this time.
Kenneth F. Couples United Kingdom, February 13, 2015
Excellent customer service

The customer service is always excellent, with polite and friendly staff. It is clean and very comfortable. Convenient
9.3
I always enjoy staying at the Solana. The staff are always welcoming, and nothing is too much trouble for them. The rooms are extremely comfortable, and a welcome sanctuary after a day wandering around the great city of Manila. The food, although not plentiful, is well cooked and well presented. Thank you to everyone at HHS.

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Customer Reviews - Herald Suites Solana Hotel, Manila

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