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Very good 7.3
Based on 2427 reviews

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Very good

based on 2427 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.0
  • Location 7.9
  • Room Comfort/Standard 7.4
  • Service 7.4
  • Value for Money 7.2
  • Food/Dining 6.7

Tim C.
December 28, 2015
service needs improvement
good location
we were there for 3 nights,given a twin-beds room instead of a room with queen sized bed which we requested. After checked-in, we went out for lunch and do some city exploration. We were so shocked seeing a boy and his mother sitting in our room when we returned. Later we found out that they've been assigned the same room? with our belongings in the room? My wife called the front desk immediately, the duty manager came up after 15mins and trying to excuse herself by saying that she just started her duty and had no clue what happened. We, my wife and the boy's mother explained the situation. she went down to investigate the case without even apologies to us. It's not only lack of security in this hotel but also the service needs to catch up seriously.

December 28, 2015
Nice Hotel with Nice Staying Experience
Spacious Room, Huge Bathroom & Quite Environment
I came here just to relax and Heritage Hotel was right choose. The hotel is situated at the top of hill, where offer you a peace and serenity environment. Both room and bathroom are spacious where my two young kids have an ample place to play around. I also love the concept were this hotel has offered variety of service such as game room, reading and internet room, kinds room and so on. The breakfast also quite good and tasty. Friendly staff too. Sure will come back here again.

gan W.
December 28, 2015
comfort and nice staff
comfort, staff
they need to improve their wifi as we couldn't connect the wifi from the room.

abdul Y.
December 28, 2015
good hotel
places in the city.good view and.exceptable.of rate problem in check in.foods very good.staff good cooperation.enough parking.traffic jam in school holiday in the tanah rata town.

Wei T.
December 27, 2015
A nice place on top of a hill, cooling temperature
A very cooling temperature, may reach 16 C at night, a historical place, room is big but dated.
Nice but we are stucked due to heavy traffic during school holidays.

Wong Y.
December 27, 2015
under expectation
no comment

Bee T.
December 27, 2015
Overall satisfactory
Quite environment, not as noisy as those hotels in the town of Tanah Rata/Brinchang. Enjoy the feeling of cool and fresh air in the morning. Reasonable varieties of buffet breakfast.
Spacious room even with an extra bed, but the extra bed is not comfortable to sleep on - sinking in. Need to improve the cleanliness of washroom. Insufficient of car park slot during peak season.

fung Y.
Hong Kong
December 26, 2015
the hotel view is great
the staff is helpful, view around hotel is great,
my stay at Heritage Hotel Cameron Highlands is great. Someone who has a trolley luggage and take bus to Tanah Rata should take a taxi to get to the hotel. It is hard to carry the luggage and get to the hotel by foot.

Nurhaizad S.
December 26, 2015

Faizal S.
December 26, 2015
good and clean,nice view
room is good and clean,staff is ok and nice view