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Heritage Hotel Cameron Highlands

Jalan Gereja Tanah Rata, Tanah Rata, Cameron Highlands, Malaysia 39000 (Show on map)

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Area: Tanah Rata Number of Rooms: 238

Recent customer reviews

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Good

7.3

based on
1654 reviews

Value for Money
7.2
Location
7.9
Staff Performance
7.4
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.3
Food/Dining
6.7
All reviews (1654)
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Kean L. Couples Malaysia, September 16, 2013
Normal conditioned hotel

Variety of buffet breakfast, fast maintenance service, comfortable lobby
7
The only thing need to be improved that the room is smelly because of high humidity, recommend to solve the problem by perfume or any other way.
Ian R. Couples Australia, September 16, 2013
awful check in, had to wait till 3.30

view / gardens / location
7
lousy check in - they never plan ahead for busy times. Can't cope with crowds for breakfast. It's a great location with very good facilities and close to good restaurants.
Lay L. Families with young children Malaysia, September 16, 2013
Large room and clean,good view,relax...not busy

Large room,good view,quiet and relax
7
I like it because -good view,beautiful garden,good tea area, really suitable for visitor who like relax and quiet place to stay.No busy as brichang...
Chung C. Couples Malaysia, September 15, 2013
Good place need some renovation

centrally located with a lot of food stalls nearby
8.7
Mark J. Couples Philippines, September 15, 2013
Value for money. That's all.

Location, value
6.3
I was shocked that there was no room service after 11pm and to add that there's no place in the hotel they sell food. At check in there was this big confusion if I should be there or not, then the receptionist realized he left some papers somewhere - definitely newbies at the counter. Won't stay here if I don't have a car. Pros: 1. Location 2. Value 3. OK breakfast for the price of the hotel. Cons: 1. Internet only in the lobby 2. No food after 11pm 3. Dated, but might be charming for others.
Sasiwanan K. Families with young children Malaysia, September 15, 2013
very nice hotel...very cold when i was stay there

clean,easy access to main road....nice to walk with cold wether
9
realy great was stay there....near to night market.....just walking distane..
Jackie O. Couples United Kingdom, September 15, 2013
Terrible restaurant service and staff

Comfy bed, clean room,housekeeping
5.3
After a long queue for check-in, we unpacked and decided on afternoon tea a complete stressful disaster ,girl serving not interested couldn't understand us then after ordering of the menu which included tea,scones various sandwiches, cake, petite fours all sounded nice untill we were served with tea and a platter of two scones and one piece of cake after asking where are the sandwiches and petite fours was told no sandwiches today we give you cake instead, after insisting we wanted sandwiches and also to see restuarant manager alone came one sandwich of cheese tomato, cucumber ,NOt A SELECTION as stated still no petite four ,by this time I was ready to leave I had milk that was off, a scone as hard as rock no various sandwiches petite fours and one piece of cake to share ,we were to afraid to eat dinner in restuarant incase of a repeat performance ,breakfast the next morning where they clearing don't cater for Europeans awful experience. We had to call housekeeping for T.V. remote also hair dryer although housekeeping were very quick to responde
Abhishek K. Families with young children India, September 15, 2013
Close to Indian restaurants and nice view

variety of food, excellent view from Hotel and lots of shops
9.7
Although, it was short stay but we liked the hotel as staff was freindly and hotel was quite spacious.
Asrul N. Families with young children Malaysia, September 15, 2013
good breezy and calm

nice room, calm and nice scenary and environment
9.7
Everything was nice and good. Food ust nice, room was big and service meet tje expectation.
Abhishek K. Families with young children India, September 15, 2013
Spacious room with good room service

Nice breakfast, close to sightseeing location and large rooms
9.7
Stay was excellent, staff was friendly and there were lots of retaurant and shops at walking distance.

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Customer Reviews - Heritage Hotel Cameron Highlands, Cameron Highlands

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