Excellent 8.1
Based on 36 reviews

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About Heritage Hotel Hanmer Springs


When visiting Hanmer Springs, you'll feel right at home at Heritage Hotel Hanmer Springs, which offers quality accommodation and great service. From here, guests can enjoy easy access to all that the lively city has to offer. For those of you who want to venture out, Hanmer Springs Adventure Centre, The Decadent Fudge Company, Hanmer Springs Thermal Pools & Spa are just some of the attractions available to visitors.

At Heritage Hotel Hanmer Springs, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. A selection of top-class facilities such as 24-hour room service, facilities for disabled guests, Wi-Fi in public areas, car park, room service can be enjoyed at the hotel.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, non smoking rooms, heating, wake-up service, mini bar, provided to help guests recharge after a long day. The hotel offers wonderful recreational facilities such as outdoor pool, tennis courts, garden to make your stay truly unforgettable. Heritage Hotel Hanmer Springs is your one-stop destination for quality hotel accommodations in Hanmer Springs.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Things to do, ways to relax

  • Swimming pool [outdoor]
  • Tennis court(s)
  • Tours
  • Garden

Dining, drinking, and snacking

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Bar

Access, services, and conveniences

  • Facilities for disabled guests
  • Laundry service
  • Concierge
  • Pets allowed
  • Safety deposit boxes
  • Smoking area

For the kids

  • Babysitting service
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 29 NZD
Check-In From: 02:00 PM
Check-Out Until: 10:00 AM
Number of Restaurants: 1
Number of Rooms : 64
Room Voltage: 230
Time to Airport (Minutes): 90
Year Hotel Built: 1932
Year Hotel Last Renovated: 2011
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 8.3
  • Location 9.6
  • Room Comfort/Standard 7.9
  • Service 8.1
  • Value for Money 7.3
  • Food/Dining 7.4
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Kam M.
Hong Kong
February 11, 2016
The room is disappointing
Location is good. Staff is helpful.
The location is very good. However, the room is very disappointing. The overall room size is okay, but the allocation of space is not in proportion - the bath room is unnecessary big (almost 40% of total room size) and the room is very small (the smallest among the 10 hotels I visited in NZ). The condition of the room is aged. Overall, disappointing!

Efi P.
December 30, 2015
Location. Gardens. View

ginnie T.
New Zealand
November 21, 2015
The location being central to all things in Hanmer Springs

Kylie W.
September 13, 2015
Historic value
Character and ambience
This is an old hotel so you will need to be fit enough to take the stairs. All of the features are modern however so hot showers and heating were all lovely. They have put a lot of work into the bedding and I had one of the best nights sleep ever! The highlight truly was the restaurant where the food was just amazing and the ambience even better. Make sure after your meal you take a moment to order a cognac or port and sit by the fire place on the leather couches. Just 100m from the hot pools and springs in the mountains this is a great stop so don't miss it!

Bettina W.
May 27, 2015
A little tired, but with charm and good location.
location, staff
Stay was pleasant but found it a little tired around the edges. Wifi was only available by sitting in the lobby which wasn't all that comfortable. Washing machine available which was great. Did not try the restaurant.

Kim D.
New Zealand
March 19, 2015
Take a break
Duncan Mackenzie GM. Staff. room
We loved it we wish we could of stayed longer. They should get the swimming pool heated

Yanhua Z.
December 24, 2014
Exellent location, bueatful view from apartment
Location, bueatiful view and clean and comfortable rooms

kozue H.
September 13, 2014
Very good hotel
location, clean, name
We arrived after midnight. Even midnight staff was friendly

Caroline S.
New Zealand
May 28, 2014
friendly staff good sized rooms nice restaurant

William R.
United Kingdom
April 30, 2014
Food, Comfort & location
Short but very enjoyable


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