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About Heritage Hotel Hanmer Springs


Offering quality accommodations in the romance, spas, family fun district of Hanmer Springs, Heritage Hotel Hanmer Springs is a popular pick for both business and leisure travelers. From here, guests can enjoy easy access to all that the lively city has to offer. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as Hanmer Springs Adventure Centre, Hanmer Springs Thermal Pools & Spa, Hanmer Horses.

At Heritage Hotel Hanmer Springs, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. 24-hour room service, facilities for disabled guests, Wi-Fi in public areas, car park, room service are just a few of the facilities that set Heritage Hotel Hanmer Springs apart from other hotels in the city.

The hotel features 64 beautifully appointed guest rooms, many of which include television LCD/plasma screen, non smoking rooms, heating, wake-up service, mini bar. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as outdoor pool, tennis courts, garden. Whatever your reason for visiting Hanmer Springs, the Heritage Hotel Hanmer Springs is the perfect venue for an exhilarating and exciting break away.
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Hotel Facilities

  • 24-hour room service
  • babysitting
  • bar
  • concierge
  • facilities for disabled guests
  • laundry service
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • tours

Sports and Recreation

  • garden
  • outdoor pool
  • tennis courts


  • Wi-Fi in public areas


  • car park
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 29 NZD
Check-In From: 02:00 PM
Check-Out Until: 10:00 AM
Number of Restaurants: 1
Number of Rooms : 64
Room Voltage: 230
Time to Airport (Minutes): 90
Year Hotel Built: 1932
Year Hotel Last Renovated: 2011
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Recent customer comments

Filter by traveler type
All reviews (36)

Business travelers (1)

Couples (25)

Solo travelers (3)

Families with young children (4)

Families with older children (1)

Groups (2)

Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

5.7 Kam M.
Hong Kong
February 11, 2016
The room is disappointing
Location is good. Staff is helpful.
The location is very good. However, the room is very disappointing. The overall room size is okay, but the allocation of space is not in proportion - the bath room is unnecessary big (almost 40% of total room size) and the room is very small (the smallest among the 10 hotels I visited in NZ). The condition of the room is aged. Overall, disappointing!

10 Efi P.
December 30, 2015
Location. Gardens. View

7.3 ginnie T.
New Zealand
November 21, 2015
The location being central to all things in Hanmer Springs

10 Kylie W.
September 13, 2015
Historic value
Character and ambience
This is an old hotel so you will need to be fit enough to take the stairs. All of the features are modern however so hot showers and heating were all lovely. They have put a lot of work into the bedding and I had one of the best nights sleep ever! The highlight truly was the restaurant where the food was just amazing and the ambience even better. Make sure after your meal you take a moment to order a cognac or port and sit by the fire place on the leather couches. Just 100m from the hot pools and springs in the mountains this is a great stop so don't miss it!

9.3 Kim D.
New Zealand
March 19, 2015
Take a break
Duncan Mackenzie GM. Staff. room
We loved it we wish we could of stayed longer. They should get the swimming pool heated

7 Bettina W.
May 27, 2015
A little tired, but with charm and good location.
location, staff
Stay was pleasant but found it a little tired around the edges. Wifi was only available by sitting in the lobby which wasn't all that comfortable. Washing machine available which was great. Did not try the restaurant.

9 Yanhua Z.
December 24, 2014
Exellent location, bueatful view from apartment
Location, bueatiful view and clean and comfortable rooms

8.7 kozue H.
September 13, 2014
Very good hotel
location, clean, name
We arrived after midnight. Even midnight staff was friendly

7.7 Caroline S.
New Zealand
May 28, 2014
friendly staff good sized rooms nice restaurant

10 William R.
United Kingdom
April 30, 2014
Food, Comfort & location
Short but very enjoyable