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Heritage Hotel Ipoh

Jalan Raja Dihilir , Ipoh City, Ipoh, Malaysia 30350 (Show on map)

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Area: Ipoh City Number of Rooms: 262
Free Wi-Fi

Recent customer reviews

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Good

7.0

based on
1417 reviews

Value for Money
7.1
Location
7.5
Staff Performance
7.0
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
7.2
Food/Dining
6.4
All reviews (1417)
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Hui L. Couples Malaysia, December 26, 2013
Regret to stay in

Not at all
3.3
Worst than ever met. Late check in around 8pm but was told by the representative that my room is not ready? She said the room is yet tidy up. 8pm still yet tidy up? Then I about left the hotel to take dinner and I got hold by the Supervisor and he talked to the representative "bagi dia check-in' So what is this mean for? When I reached my room, the window is opened and unable to lock it, then I would like to make an report to the customer service thru phone and realized the phone connector also got problem. These all the things that should well checked before given key to customer. Seem this hotel management got some problem. And the breakfast, I saw a 'fried insert(cockroach?) on the sausage container. OMG! The boy not even apologies and take away whole container, he just taken out the sausages with the fried insert then remains as normal. Service is terrible poor. Speechless to this hotel.
Lee P. Couples Malaysia, December 26, 2013
good Stay

Location
4.7
e booked this hotel quite last minute and also because most of the better hotels were fully booked. The hotel has no lift so we needed to carry our bags and walked up the stairs where our rooms were on the third floor. The hotel has no car park of its own. The parking area is in front of the hotel. We tried to park right in front of the hotel to for safety reasons. We booked 2 superior queen rooms. The room size is okay for us as we are the type of travellers who don't spend a lot of time in the room. The room comes with an attached bathroom which is very small but better than nothing. The room has no window. Wifi connection was strong.
Christine T. Couples Malaysia, December 25, 2013
Disappointing as a 4-star hotel

Friendly staff, comfortable bed and centrally located.
5.7
We booked the executive room which was the most expensive available but it was not well maintained. Buffet breakfast was alright but the juice glasses were dirty.
Beng T. Business travelers Malaysia, December 24, 2013
breakfast food is good, drink is sux . room so so

near town, near toll gate, near entertainment place
8.3
overall stay is good. the room shud have reno abit.. too old style
Farrah W. Families with young children Malaysia, December 23, 2013
Excellent Hotel

room clean, bed comfortable, quiet surrounding
6
Wuinee L. Families with young children Malaysia, December 23, 2013
ok ok ok

chinese restaurant in the hotel was awesome
7.3
so so so
Muhammad F. Families with young children Malaysia, December 22, 2013
comfortable

clean room,value for money,suitable location
8
Muis A. Families with young children Malaysia, December 22, 2013
comfort and clean

comfortable, clean, quiet
6
ipoh quite confusing for drivers first time there.
Jen L. Families with older children Singapore, December 22, 2013
Value for money

Clean room, spacious room.
7.3
Snoo C. Business travelers Malaysia, December 21, 2013
good location

Good location, suitable for business traveller
6

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Customer Reviews - Heritage Hotel Ipoh, Ipoh

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