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Heritage Hotel

35 Hobson Street, Auckland City Center, Auckland, New Zealand

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February 13, 2016 - February 15, 2016 | 2 nights
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Features of Heritage Hotel


Hotel Facilities

  • 24-hour room service
  • airport transfer
  • babysitting
  • bar
  • business center
  • coffee shop
  • concierge
  • elevator
  • facilities for disabled guests
  • laundry service
  • meeting facilities
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • tours

Sports and Recreation

  • fitness center
  • hot tub
  • indoor pool
  • outdoor pool
  • sauna
  • spa
  • steamroom
  • tennis courts

Internet

  • Wi-Fi in public areas

Parking

  • car park
  • valet parking

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Hotel description
This luxurious Auckland property with a 4-star rating by Qualmark, offers attentive services along...see more This luxurious Auckland property with a 4-star rating by Qualmark, offers attentive services along with top quality accommodations right in the center of the city. With an elevated position, Heritage Hotel is an excellent vantage point to enjoy the breathtaking city views. Guests will have a list of contemporary rooms to choose from, all located within the two distinctive accommodation wings. For well-being and recreation, there is an all-weather floodlit tennis court, an indoor heated lap pool with a spa pool, sauna, and gymnasium, and an outdoor rooftop swimming pool with spa pool, pool deck, and gymnasium. More leisure facilities, such as The Beauty Space and Ministry of Hair, are available on-site. Indulge in some innovative cuisines served to you by the award-winning chef in Hectors Restaurant. Enjoy your trip in Auckland and choose Heritage Hotel to be your ideal place to rest.
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Recent customer comments

Filter by Traveler Type
All reviews (118)

Business travelers (19)

Couples (56)

Solo travelers (13)

Families with young children (12)

Families with older children (13)

Groups (5)

Excellent
8.1
Value for Money
7.8
Location
8.7
Staff Performance
8.2
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.3
All reviews (118)
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Jose C. Families with older children
Philippines, January 01, 2016
Heritage Auckland

Location, large room, value for money
8
Location of hotel is really great - walking distance to Queen Street & waterfront. A lot of restaurants nearby & close to supermarket
Ho T. Families with young children
Vietnam, December 31, 2015
Old and a bit superficial

Location
5.7
We stayed at the Heritage Hotel for the last 2 nights of our holiday before flying home - we chose it because of the central location, and because it is ranked quite high in Auckland - a "safe choice" for the end of the holiday. We think it disappointed us - on two aspects: staff performance and the room itself. Upon arrival, there was no sign of concierge in sight, so my husband had to come in the lobby to push out the trolley for luggage by himself. While he was loading a heavy piece of luggage from the taxi onto the trolley, a concierge staff came out and asked for our booking reference. Of course no one would know their booking reference - we would present it in printout at the Reception! During our stay, we seeked advices from the Reception/Concierge a few times regarding restaurants/places around the centre - information provided was a bit hit and miss, but that's not a big deal. On the 28th Dec, we asked for some information and a staff replied that he would need to charge us for providing service on that day, because that was a public holiday - this is the first time ever we heard something like that at a hotel. The hotel has quite nice common areas (lobby, restaurant, tennis court), but the lifts and the room are quite a letdown (the truth is they are really old). The middle lift in the main lobby really needs to be refurbished, and the lift leading to swimming pool was really slow. The room is large and that's what we wanted, but it really needs a "facelift": the wooden floor is creaking, shower has no shower base so water runs everywhere when we take the shower (no way to be eco-conscious and use fewer towels because we needed the towels to prevent water running from the shower to the toilet), TVs are very old, remote controls not working, wardrobes and curtains are all very old. Also, the wall is thin and not sound proof so sensitive sleepers should be aware.
Lisa R. Families with older children
New Zealand, January 04, 2016
CHRISTMAS

Roof top pool, large rooms, Excellent location
9
Nice stay, pools was well used and the outdoor area. The breakfast was diapoointing with little to choiose and coffee machine broken and food always running out. Room service was excellent, prompt and good servings. Beds were very comfortable and lovely outside balcony with table and chairs. Christmas decorations nice touch
karen T. Couples
Australia, December 08, 2015
Loved the Heritage!

Staff, comfort and cleanliness
9.7
Excellence with a view! Position! Beds great! Plunger coffee! (No tea leaves/pot), everything you need!
Melanie H. Families with older children
New Zealand, September 28, 2015
Good value for money

Proximity to town, facilities- lap pool-gym and out door pool
8.3
Our stay was great, only 5 min walk to queen street and rooms had everything we needed.
see O. Groups
Malaysia, September 28, 2015
Nice stay with hotel

location, staff good service near to restaurants and shopping
9.3
It was a wonderful stay for us.
Cathy M. Couples
Australia, September 17, 2015
First timer

The service, the room and the location
9.3
Relaxing
SHIGEMI I. Families with young children
Japan, August 24, 2015
good

all staffs were friendly and kind, nice scenery, good price
9
We are surprised at first sight of the room.Very broad and there were many rooms. Our room was on the 8th floor and had a beautiful scenery. We were able to see astonishing nice sea and town scene. We enjoyed NZ's last night in the comfortable room.
Margaret O. Families with older children
New Zealand, August 03, 2015
Heritage Again Wonderful

Large rooms, friendly helpful staff
8.3
Pierre B. Couples
France, July 12, 2015
Nice Hotel, but extremely expensive internet.

Room space, location, food.
6.7
Great stay but disappointed about the extreme price of internet connection ! The hotel add says the wifi is free. Indeed it is free, but only for the first 500 Mb ( 3 minutes youtube video). After you have to pay 5 dollars for another 500 Mb... It's extremely expensive, and not in accordance with a four star hotel. I'll consider booking another hotel with free wifi for my future travel to Auckland.

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