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Heritage Hotel

35 Hobson Street, Auckland City Center, Auckland, New Zealand (Show on map)

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"Friendly staff, large rooms, good location ..."

  • Shane, New Zealand
  • June 11, 2015
  • Area: Auckland City Center
  • Rooms : 229

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Room Types
Max
Rates
Superior Room - Fully Flexible
Superior Room - Fully Flexible
Deluxe Suite - Fully Flexible
Deluxe Family Suite - Fully Flexible
Deluxe Family Suite - Fully Flexible
Deluxe Suite - Fully Flexible
Executive 1 Bedroom Suite - Fully Flexible
Executive 1 Bedroom Suite - Fully Flexible
Executive 2 Bedroom Suite - Fully Flexible.
Executive 2 Bedroom Suite - Fully Flexible

 

When would you like to stay at this hotel?

Features of Heritage Hotel
Facilities

24-hour room service

airport transfer

babysitting

bar

business center

car park

coffee shop

concierge

elevator

facilities for disabled guests

laundry service

meeting facilities

poolside bar

restaurant

room service

safety deposit boxes

salon

shops

tours

  
Sports and Recreation

fitness center

hot tub

indoor pool

outdoor pool

sauna

spa

steamroom

tennis courts

 
Internet

Wi-Fi in public areas

  
Parking

car park

valet parking

 

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This luxurious Auckland property with a 4-star rating by Qualmark, offers attentive services along with top quality accommodations right in the center of the city. With an elevated position, Heritage Hotel is an excellent vantage point to enjoy the breathtaking city views. Guests will have a list of contemporary rooms to choose from, all located within the two distinctive accommodation wings. For well-being and recreation, there is an all-weather floodlit tennis court, an indoor heated lap pool with a spa pool, sauna, and gymnasium, and an outdoor rooftop swimming pool with spa pool, pool deck, and gymnasium. More leisure facilities, such as The Beauty Space and Ministry of Hair, are available on-site. Indulge in some innovative cuisines served to you by the award-winning chef in Hectors Restaurant. Enjoy your trip in Auckland and choose Heritage Hotel to be your ideal place to rest. This luxurious Auckland property with a 4-star rating by Qualmark, offers attentive services along ... see more
Reception is available 24 hours. Upon arrival guests will be asked for a credit card, or payment of a cash deposit for any incidentals. (Please note VISA debit cards are not accepted as a credit card). If guests are to pay by credit card, please note that a surcharge will apply. The current fee is 1.5% in addition to the total amount payable. Payments by cash or EFTPOS do not attract a fee.

The hotel offers valet car parking only, please contact the hotel directly for more details on service. Cars are parked in the property's secure underground carpark and can be accessed by concierge as many times as required at customer's request.



Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-14 year(s)
Must use an extra bed

Guests over 14 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Airport Transfer Fee
85 NZD

Breakfast Charge (when not included in room rate)
35 NZD

Check-In From
02:00 PM

Check-Out Until
10:00 AM

Distance from City Center
0.5 km

Distance to Airport
35 km

Internet Usage Fee
15 NZD

Non-Smoking Rooms / Floors
Yes

Number of Bars
1

Number of Floors
12

Number of Restaurants
1

Number of Rooms
229

Parking Fee (per day)
35 NZD

Reception Open Until
11:00 PM

Room Voltage
240

Time to Airport (Minutes)
40

Year Hotel Built
1998

Year Hotel Last Renovated
2010


Recent customer comments

Filter by Traveler Type

 

Fantastic

8.1

from 107 reviews

Value for Money
7.8
Location
8.7
Staff Performance
8.1
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (107)
Sort by:
Pierre B. Couples France, July 5, 2015
Nice Hotel, but extremely expensive internet.

Room space, location, food.
6.7
Great stay but disappointed about the extreme price of internet connection ! The hotel add says the wifi is free. Indeed it is free, but only for the first 500 Mb ( 3 minutes youtube video). After you have to pay 5 dollars for another 500 Mb... It's extremely expensive, and not in accordance with a four star hotel. I'll consider booking another hotel with free wifi for my future travel to Auckland.
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Asim M. Families with young children Pakistan, June 14, 2015
Stay during stop over

Location, Staff, Value for Money
9
It was only one night stay, but we will come back for longer duration because we liked it.
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Shane V. Business travelers New Zealand, June 11, 2015
All night loud noises

Friendly staff, large rooms, good location
6.7
I was unlucky enough to be in a room underneath the room of couple that live there. There were loud footsteps from upstairs. It seemed like all they did was walk around all night and thump. A very frustrating experience. The staff were helpful but it didn't stop the constant footstep all through night and day just constant walking. I've stayed in dozens of hotels but I will never go back to this hotel. It also feels very dated as I've stayed here after it was first built.
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Carter S. Business travelers Canada, May 14, 2015
good spot, small rooms

location, coffee next door, helpful staff
8
good for a business trip.
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Thomas F. Couples New Zealand, May 8, 2015
FO / Concierge F & B lacking service

Room was comfortable, great FO staff, location
6.7
Enjoyed the room, location and helpfulness of FO staff The service was poor in the lobby area (this is a service Industry) Beverage knowledge very average (I was entertaining)
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Kate B. Couples New Zealand, March 29, 2015
Good Views but Dissapointing Breakfast Service

the view
6
The bed was slightly too soft but the room was great and the view was lovely. The breakfast was extremely dissapointing. I had the express breakfast and coffee and my partner had coffee, but when we left, I had left a pastry on my plate whch my partner ate on the way out. We were then told we had to pay for 2 express breakfasts, and had to argue with the staff about it. Dissappinting, as other apsects of the weekend were great
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Wim B. Families with older children New Zealand, March 21, 2015
Fabulous as always. Best breakfasts ever

Dinner breakfast and location
10
Like the title fabulous as always. Favourite place to stay in auckland
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Tracey B. Couples United Kingdom, December 9, 2014
Heritage Hotel - Excellent Hotel

Location was perfect for our stay. The rooms were extremely spacious and the facilities excellent. The breakfast selection was fantastic.
10
From the minute we arrived the staff could not be more helpful. We arrived hours before normal check-in time, but the hotel got our room ready within an hour of us arriving and we were not disappointed when we got to the room. They are extremely spacious, and the kitchenette and washer/dryer are a great extra for travellers. I also have to say that the beds are extremely comfortable and we definately got a good nights sleep. The breakfast menu was superb and very innovative and we really enjoyed trying some of the "healthier" options. The restaurant staff were very friendly and nothing was too much trouble. We would certain stay at the Heritage again if we go back to Auckland.
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Thomas M. Couples Canada, November 15, 2014
Pleasant stay

The location was handy to the sky tower and all the restaurants. Good place to stay prior to sailing on a cruise.
9.7
Our stay was wonderful.
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Kreisha B. Business travelers Australia, October 30, 2014
Service par excellence!

the service was above and beyond my expectations; the valet parking; lovely large rooms
8.7
From the moment I arrived and had my car valet parked to the moment I left, being farewelled by the wonderful manager Neil, I felt like a guest should in this lovely, old fashioned style hotel. Neil was so wonderfully helpful, and found me a room with a bath, as per my tired request. The food is lovely, with a healthy but not preachy, vegan angle. The staff at the magnificent breakfast buffet were fabulously friendly. The Heritage is the ONLY place I would consider staying at, should I ever return to Auckland.
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Customers like this hotel for:
Nearest transport:
  • Sky City Coach Terminal (0.3 Km / 4 min walk)
Area recommended for:
  • restaurants
  • shopping
  • sightseeing
Distance to airport:
  • Auckland International Airport (18.0 Km)
Customer comments:
  • "Excellent breakfast" , "Great rooms" , "Spacious"
Top attractions in the area:
  • Sky Tower (0.2 Km / 3 min walk)
  • Sky Jump Adventure (0.2 Km / 3 min walk)
  • DFS Galleria (0.3 Km / 4 min walk)
  • Skycity Casino (0.3 Km / 4 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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