Very good 7.5
Based on 6791 reviews

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About Heritage Hotel


Just minutes away from the international and domestic airport, this 4-star property offers easy access to hot spots like Manila Bay yacht clubs, Makati, and Manila's fast growing commercial district. The country's largest shopping mall, namely SM Mall of Asia, is also located nearby and is easy accessible. With a variety of brilliant attractions in the area, Heritage Hotel features a brilliant location as well. Boasting 450 luxurious and elegantly designed rooms and suites, they pamper guests by offering stylish and soothing interior designs, modish furnishings, and the latest facilities. Ideal for both business and leisure travelers alike, Heritage Hotel underlines exclusive facilities on-site such as 12 function rooms, a Cyber Room, Millennium Club Lounge, and exquisite restaurants and bars. All things considered, Heritage Hotel is simply exemplary.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • valet parking
  • car park
  • car hire

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage

Swimming & soaking

  • outdoor pool

For kids

  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • gift/souvenir shop
  • wheelchair accessible
  • facilities for disabled guests
  • family room
  • elevator
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • currency exchange

Payment types accepted for services

  • Visa
  • MasterCard
  • American Express
  • JCB
  • Diners Club

Languages Spoken

  • English
  • Filipino
  • Korean
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Breakfast is available for children aged 5-12 years old at an additional charge of PHP 494.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 800.00 PHP
Breakfast Charge (when not included in room rate): 877.00 PHP
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1.2 km
Distance to Airport: 3.4 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 9
Number of Restaurants: 1
Number of Rooms : 450
Reception Open Until: 12:00 PM
Time to Airport (Minutes): 15
Year Hotel Built: 1994
Year Hotel Last Renovated: 2007
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.0
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 7.0

Wilhelmina C.
July 24, 2016
Overnight stay prior to my flight
I usually stay at Heritage hotel prior to my flight. Other than the hotel is near the airport, staff are courteous and food selection during breakfast is great. I was even allowed to use wifi to manage my booking even after I have checked out. Will definitely come back and invite friends to stay with me.

Brian G.
July 22, 2016
Great staff, good service, rooms getting very rundown, not really worth the price.

July 20, 2016
Great place to stay

Lito J.
United Kingdom
July 19, 2016
Nice hotel, good location
Nice hotel, good location. does not have the casino anymore, new administration

Lito J.
United Kingdom
July 19, 2016
Its good location, casino is not there anymore.
Its good location, casino is not there anymore. Staff are very nice.

greg P.
United States
July 18, 2016

Michael S.
United States
July 17, 2016
Not customer friendly
The foodis pretty much uneatable do not wast the money ordering. The hotel tries to get money from deception they do not inform u the cost of using the phone for local calls is $1 and they do not tell you the price is $5 for a small bottle water from mini bar. Very poor communication in english.

United Kingdom
July 15, 2016
Faded beauty
I have stayed here a couple of years ago, it's an old hotel but very grand. I think it's time this hotel was redecorated as the rooms and carrador seems dull. Our room was standard, there was a huge clump of black hair stuck on the tiles above the bath. The room was well equipped... just old and dated

Paul T.
July 15, 2016
Prepaid room not available
I booked two rooms, prepaid, but on arrival only one room was available, and the hotel refused to make a second room available. Highly inconvenient and unsatisfactory when already prepaid. The hotel did provide a small room on our return to Manila about a week later. Overall the hotel handled their mistake with poor service and bad grace.

Sharon G.
July 15, 2016