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Heritage Hotel

Roxas Boulevard corner EDSA, Pasay City, Pasay Airport Area, Manila, Philippines (Show on map)

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Area: Pasay Airport Area Number of Rooms: 450

Recent customer reviews

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Good

7.5

based on
5822 reviews

Value for Money
7.2
Location
8.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.6
Food/Dining
7.0
All reviews (5822)
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Raiza Y. Business travelers Hong Kong, October 29, 2013
superb

Good food , g
10
Patrick W. Solo travelers United States of America, October 28, 2013
Close to airport , but disappointing.

The proximity to air port, breakfast buffet and easy access to trasportation
5.3
The check in was easy, but that is where things turned in a poor direction. I requested a room away from the busy Edsa street, but I could hear the traffic easily from my room. I managed some sleep in spite of the traffic noise. The breakfast buffet was very nice. The staff was friendly and the food was good. What really disappointed me was trying to make a simple phone call. I tried making a business call from my room I the morning, but I could not make the call. I then went down to the lobby to talk with the concierge about the call. I expected him to make the local call for me, but instead he called the front deck to check my status. Apparently my phone was not activated because I opted not to put a deposit on the mini bar. I thought the concierge would make the simple call, but he acted as if I was trying to get a bank loan instead. I simply lost patience and hired a taxi to take me to Makati. I think the Heritage Hotel would have kept me as a customer if only they were willing to make a simple phone call for me. I would have disregarded the dirty carpet in my room.
David S. Couples United Kingdom, October 28, 2013
best value 5 star in Manila

the price is exceptional, thr staff friendly and the food good
8.3
the stay was fine...i always like to stay here when in Manila often anyway
Fred K. Solo travelers Canada, October 28, 2013
Always stay here,great service and very quiet

Location,service,close to the airport
10
John A. Solo travelers Canada, October 28, 2013
not bad

location, appeatence, foods
8
acceptable, but i was NOT impressed by the Hotel charging me 715 Pesos to pick me up from the Terminal 3 for 5 minutes Car Ride, while the real cost should be 120 Pesos only..
Supriatno S. Business travelers Indonesia, October 28, 2013
confort and nice intertnat

internet, large room and food
10
I like this hotel bcouse near from airport and good room, food
Lorraine C. Families with young children Philippines, October 28, 2013
Near airport, mall and centralize roAd

Large room, clean and comfort
7
The room was large, clean and very comfort. The food was also okay. The service of the staffs was a bit disapoinment only
Wei T. Families with young children Taiwan, October 27, 2013
just ok

near airport and shopping mall
6
it is a clean hotel and near airport and asiamall,traveler can take shuttlebus to the mall, just nearby the traffic is very croud and noise
Lally R. Families with young children Philippines, October 27, 2013
not a pleasant stay

clean room
4
the staff were not that accommodating, internet was slow and the room is old but clean.
Martin S. Business travelers United Kingdom, October 26, 2013
easy airport access

location, location, location
7
This is a convenient and comfortable hotel well located in Pasay with easy access to the airport. The staff are effecient with being necessarily particularly friendly. Rooms are clean and comfortable. Having said it is a good location for the airport, Manila traffic continues to worsen and this time it took almost one hour to do the approximately 4 miles to the airport terminal simply because of traffic density.

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Customer Reviews - Heritage Hotel, Manila

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