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Heritage Hotel

Roxas Boulevard corner EDSA, Pasay City, Pasay Airport Area, Manila, Philippines (Show on map)

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Area: Pasay Airport Area Number of Rooms: 450

Recent customer reviews

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Good

7.5

from 6337 reviews

Value for Money
7.2
Location
8.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.6
Food/Dining
7.0
All reviews (6337)
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Naomi P. Couples United States of America, March 24, 2014
Dissatisfied!

Food, proximity to the airport, staff
6.3
Our room smelled very musty that neither my husband nor I had slept. We flew into Manila very late that night thus very late getting to the hotel. For a non smoking room, we sure weren't in one.
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Kenneth N. Business travelers United States of America, March 23, 2014
Awesome Hotel

Location was great by being next to Mall of Asia, Airport, and Night Life
9.7
I travel to Manila at least twice a year and stayed at luxury hotels and resorts. I must admit that my stay at the Heritage Hotel far exceed other Hotels in Manila in customer service, costs, and just plain comfort. I was greeted when I arrived by every staff member, check in and out took less than 5 minutes. I was treated like family from housekeeping, bell service, and room service by them knowing what I liked and did not. I had fresh towels everyday, my soup was catered to my liking, and whenever I got into a taxi the bell staff made sure no funny business happened. I really enjoyed my massages that really relaxed me after a long day at meetings and shopping. I will not hesitate to recommend this hotel to any business traveler or someone looking for a great place to stay in Manila. See you in October
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Gordon O. Couples United States of America, March 23, 2014
Great overnight stay.

Location, Staff and Cleaniness
9
We only stayed one night but it is a great hotel. Good location about five minutes from Mall of Asia. Great staff.
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Emerson P. Families with older children Australia, March 22, 2014
Brilliant!!!

Convenient! Central! fast check in/out!
9.3
Very pleasant! The staff are very friendly. Housekeeping staff has attention to details relating the room cleanliness.
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Chun Y. Couples Malaysia, March 22, 2014
Old hotel but spacious

Spacious room, clean and tidy
6
The hotel is just near to airport and casino, but it is a bit old even though spacious room.
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Nelfa G. Solo travelers United States of America, March 22, 2014
Not Happy!

Nothing!
2.7
The experience was bad! I was not excited to get up in the morning for their buffet breakfast!
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Julian F. Families with young children United Kingdom, March 22, 2014
I will never use the Heritage again

None
3
The room was old and noisy. The breakfast was not up to a decent standard. Nothing really to recommend it for.
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Tandri T. Business travelers Indonesia, March 22, 2014
Business trip can also be fun in Philippines

Clean room, nice breakfast, close to MOA
8
Arriving late and get the free upgrade. Just what I need after tiring day.
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Tandri T. Business travelers Indonesia, March 22, 2014
Old but good hotel

Clean room, nice breakfast, close to MOA and Marina Bay
8
Great stay this time. Free upgraded room. Close to Cotton Club and Marina Bay.
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Adam H. Business travelers Australia, March 22, 2014
good hotel and recommend it to anyone

food, staff,clean
7.7
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Customer Reviews - Heritage Hotel, Manila

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