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Very good 7.5
Based on 6792 reviews

Recent customer comments

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Very good

based on 6792 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.0
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 7.0

Robert C.
United States
September 11, 2014
Old Hotel Trying to Maintain High Standard
Buffet Restaurant, access to transportation, free shuttle to Mall of Asia
The Heritage is close to the MRT and there are plentiful taxis in the area. The buffet restaurant is expensive but food is excellent, with plentiful choices of ethnic dishes, salads and desserts. WiFi is expensive if not included in your rate, as is the breakfast. I was mislead by the Agoda ad (or I misunderstood it), as despite my understanding that I had free Wifi for my notebook computer, and the statement of the front desk clerk, the operator told me my rate did not include free WiFi and I would have to pay 300 pesos for one day connection from my room. I was leaving the hotel for the airport in a few hours so I declined, and left the hotel having felt I was mislead. I probably will not return as there are many other less expensive hotels within a few kilometers that have free Wifi for all guests, and offer a nicer surrounding area. The Heritage is located in a very congested area in Pasay. Some nearby hotels specialize in short term stays of couples.

September 11, 2014
great location hotel
great location, value for money & well maintained room
Our night stay in heritage is great being a jump off point since near to to NAIA for our next day early morning flight. A night before we have a good shopping in MOA as it is 1 jeep ride away from the hotel though traffic is horrible. Same played a great advantage to Heritage being within the proximity to malls, shopping area, entertainment as well airport terminals. They also have a well maintained rooms at great value affordable to middle income travelers.

Chirly D.
September 11, 2014
Simply the best
Food service, friendly staff and convenience
We enjoyed our stay and plan to come again in the near future

Douglas H.
United States
September 11, 2014
Heritage Hotel Review
Pool, Near Mall of Asia, Excellent Staff
Quick check-in. Needed the lock on my door fixed and it was done within 15 minutes of the time I called the front desk. Nice pool. Great staff. Easy to get a taxi.

Jesuzareth T.
United States
September 11, 2014
Best hotel

Muhammad H.
September 10, 2014
Hotel with halal food in Manila
Availability of halal food, location

Christina A.
United States
September 10, 2014
Location, Food, Buffet
I enjoyed my stay at Heritage, the rooms are nice and the buffet was good. The only thing was that I could not use the pool since they had a private event in the pool area both days I was there.

Andrea L.
September 10, 2014
Good location and all the staff are friendly
Good location....friendly staff....
The service is always good and the staff are friendly

Jeff G.
September 10, 2014
Beware of cockroaches
location, price, affordable
We stayed for two nights and they covered our breakfast, lunch and dinner with complimentary food stubs for their buffet at the hotel's Cafe Riviera. The food seem to have been there for days. In short, do not expect it to be fresh. You can tell the hotel is old and they have seem to forgotten to update the facilities of the hotel. We found baby cockroaches crawling on the table where the buffet is. I wouldn't say the rooms are clean because it had a weird smell once you enter the room. The room we got had a terrible air condition. It broke down within the day and started to smell like something is burning. They did transfer us to a new room. The hotel is just old and outdated. If you aren't someone who is bothered by the things mentioned, then this is a good hotel considering the price and the location of the hotel which is very near the Mall of Asia.

Ruby C.
United States
September 10, 2014
This hotel is very accessible.
clean and staff are nice
My stay was great.