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Very good 7.5
Based on 6792 reviews

Recent customer comments

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Very good

based on 6792 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.0
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 7.0

Melissa M.
April 12, 2016
Renovated Heritage
I am glad that Heritage Hotel has been renovated in and out. The room where I stayed in is already sound proof. The bathroom tiles are new However, had a hard time locking the old toilet door, hair dryer is also old and non-functional. I stayed in the hotel for 3 nights but I have to call the housekeeping to replenish the toiletries. In other hotel, they replenish the toiletries everyday. Because of some renovations, the hotel increased their room rate. But, I still prefer to stay in Heritage during our Annual Convention.

Bertito J.
United States
April 09, 2016
Hotel Accomodation
The hotel needs renovation with their rooms. The smell of the old carpet and bathroom plumbing are issues. The food is over priced compared to other hotels but all in all service is good.

thomas B.
April 08, 2016
Stayed there at least ten times I was there two weeks ago they charged me more this time and breakfeast was not included when I talked to staff nothing they could do 84 dollars Canadian for breakfeast then went to airport paid 800 for van driver charged us 400 more to drop us off at terminal I will never ever stay there again

Oliver A.
April 06, 2016
Nice Location
Value for money

Oliver A.
April 06, 2016
Great Location
Staff are friendly and great location

augusto A.
April 06, 2016
nice place to stay with the family
I love to eat a GOOD morning buffet breakfast, the best!

Gerly P.
United States
April 05, 2016
Feedback staying at heritage hotel
Nothing else

South Korea
April 05, 2016
Always fairly good and value of money.
I usually stay at Heritage when I visit to Manila shortly. There room is spacious and room amenities also not bad with essential components. Breakfast is good enough for light dining in the morning. Kind staffs and good facilities even it looks old. Sometime there is bad smell of smoking and smell from old facilities. Good location and easy to access from airport. Not bad and recommendable.

eric P.
April 02, 2016
I stayed on the Club floor, I experienced a staff with an eye on details and a exelent brew of coffe. First class all over in the hotel. The hotel is near to the airport and Mall of Asia for last minute shopping and provides cheap and quick transportation to the airport.

Boris P.
April 02, 2016
Good value for money
Check-in and out was a breeze really friendly staff. Hotel location is convenient, very near Mall of Asia. Rooms are kind of old, need some refurbishing but really great value for money compared to other hotels.