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Verified traveler reviews

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Very good

based on 6826 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.1
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 7.0
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Stephen E. from United Kingdom
Families with young children
Stayed one night in May 2016
This hotel is well past it sell by date
I not stayed here for a little while but it seems very tired and run down much more so than I remember. Staff are professional but I would not stay welcoming and lack the attention to details of that of top hotels in Manila. I would either pay less and stay in 3 star hotel or pay but more and stay in the dusit or something.
Reviewed May 11, 2016

Marian R. from Philippines
Stayed 2 nights in May 2016
2 days stay
I'm almost very satisfied.
Reviewed May 11, 2016

GONZALO S. from Philippines
Families with young children
Stayed one night in March 2016
VEry good hotel
The room and toilet are big and clean. Good wifi service. The staffs were efficient and helpful. The location is a few minutes away from Mall of Asia complex.
Reviewed May 11, 2016

Mark H. from United States
Stayed one night in May 2016
always a good stay
Have stayed at Heritage many times and it is consistently very good.
Reviewed May 10, 2016

Yong K. from Singapore
Business travelers
Stayed 2 nights in May 2016
Roaches in the room
Every aspect of the hotel was above average but what I could not tolerate is to see roaches in the hotel room. I've snapped a photograph for proof.
Reviewed May 08, 2016

reynaldo V. from Philippines
Stayed one night in May 2016
Clean rooms. Adequate parking. Friendly staff. Great location.
Reviewed May 03, 2016

CONCORD B. from Australia
Solo travelers
Stayed 3 nights in April 2016
3 days in manila
Everything good
Reviewed May 03, 2016

kevin W. from United Kingdom
Stayed one night in August 2015
Always a great deal
Really great hotel for the price,
Reviewed May 03, 2016

S A. from Philippines
Families with young children
Stayed 2 nights in April 2016
Weekend staycation
Staff was friendly and accommodating. Pool was okay. It was small but kids still had fun. Breakfast buffet was okay also. Did not have lots of choices compared to other hotels but just enough for you decide what to eat.
Reviewed May 03, 2016

HWEE L. from Singapore
Solo travelers
Stayed one night in April 2016
Spacious Room
Room is spacious & clean..
Reviewed April 30, 2016