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Heritage Hotel

Roxas Boulevard corner EDSA, Pasay City, Pasay, Manila, Philippines

Recent customer reviews

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Very good


based on 6732 reviews

5063 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (6732)
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Richard R. Families with young children Philippines, April 21, 2014
Stay away!!! It's nothing good to this hotel!

Nothing good experiences of our stay to this hotel, the staff are very rude and not so friendly,the faicilities are very old and dirty not good value for their rate. They keep us waiting for 6 hours for check-in. I will not recomended this hotel, pls. Stay away!!!
Alexander O. Families with young children Philippines, April 20, 2014
Fair only.

New pool, great location, near shopping malls and xhurches
I can rate my stay as fair only. Negative comments: Dirty Carpet, slow internet, rusty bathtub, defective key security readers especially in the elevator. We have to swipe our room card key for us to get it activated, sometimes it wont work, and we have to transfer to another elevator. Buffet breakfast is not that excellent, few choices and so-so food. Hallway going to the pool smells terrible and freaky ambiance.
Darwin S. Couples Philippines, April 20, 2014
Best deal

Clean, cozy, best deal
it has always been exciting and fun staying at the heritage. my wife and i just loved staying at the resto-bar at around 1AM and enjoying the stillness of the surrounding.
Cristy G. Couples Australia, April 20, 2014
good,safe location.

Kent E. Couples Sweden, April 20, 2014
Very nice place.!

close to MOA, old hotel but it was ok, clean
good location, and close to airport
Luis A. Families with young children Philippines, April 20, 2014
need renovation

near to MOA, Accessible to CAR
Pleasant and happy
Alan M. Couples United States of America, April 19, 2014
Clean, Congenial, Comfort

Clean, Congenial staff, Comfortable accomodations
Nice stay. Good food as well. Abundant transportation.
Ian H. Solo travelers Australia, April 19, 2014
A very pleasant & clean hotel to stay in.

Location, cleanliness & friendly staff.
Very good.
Evelyn S. Families with young children Philippines, April 19, 2014
superb & fantastic

wide variety of food, internet connection, nice swimming pool
since it's summer time in philippines, we enjoyed much in swimming , fun,fun,fun....happy :-D
Pia A. Families with young children Philippines, April 19, 2014
The promo rate was well worth it!

Promo rate, attentive staff, nice location
I got the Holy Week promo rate but my expectations were leveled to the supposed 5-star rating that the hotel has. My kids (aged 11, 7 and 6) and I were not disappointed. The room was spacious; the pools were kid-friendly. With a few minor glitches like the bathtub drain wont open/close properly, but with the help of the maintenance guy, twas easily repaired. The housekeeping staff were fast and accommodating, too. The kids want to go back to Heritage.
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