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Heritage Hotel

Roxas Boulevard corner EDSA, Pasay City, Pasay, Manila, Philippines

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Very good


based on
6585 reviews

4941 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (6585)
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Frank L. Couples United States of America, January 30, 2014
Don't know how to get this room any cheaper!

Centrally located; next to major mall
Quiet and comfortable. Rooms and hallways were really quiet even though there was a major highway next to it.
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Edward S. Couples United States of America, January 30, 2014
I stayed three nights in the Club-Ninth floor.

Great Staff! Swimming pool area is great. Great Location,
Great staff and clean hotel. The location is close to Mall of Asia and Casino. Hotel provides shuttle for both. I spent a lot of time at the swimming pool. Room was not great, and the bathroom was very small. Compared to other hotels I stayed at, this one was overpriced. If you take a taxi, be sure and ask price before you get in or make sure they have the meter on. Hotel workers do not give you a card with the taxi's number and license plate like a lot of the other hotels do.
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Mercedes F. Families with older children Philippines, January 30, 2014
good experience during this extended stay

being able to bring in food and drink from the outside, accessible location, and prompt valet service
i had a good stay at this hotel. the members of the staff are friendly, professional, and eager to help.
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Hanna T. Couples Japan, January 30, 2014
Surprisingly luxuriously

Luxury, comfort, high speed internet
A luxurious and pleasant stay.
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Alma A. Couples United States of America, January 30, 2014
Met Expectations

Upgrade to Junior Suite, accessibility, free shuttle service to mall of Asia
Our stay met our expectations except that checking in earlier is almost the same price as a one night stay. Las Vegas have cheaper early check-in fee. Dusit Thani in Makati has no early check-in fee.
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Roderick R. Solo travelers United States of America, January 29, 2014
The staff makes the hotel worth staying there.

The Spas area. Close to MOA for great shopping...And the staff...
I enjoy my stay each and everytime I visit Manila, and using Heritage Hotel makes it even more relaxing...
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Mogens H. Business travelers Denmark, January 29, 2014
Good hotel, large room, friendly staff

Large room, buffet breakfast and location close to airport
Good hotel, large and clean room, buffet breakfast with large selection. Excellent location close to airport and close to centre of town. One negative issue: the room was quite noisy, with the location right on one of Manila's bussiest roads and traffic noise 24 hours a day
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Sabrina T. Couples Germany, January 29, 2014
Comfortable stay near the airport

friendly staff, near to airport
We just stayed there for one night to go to other islands on the phillipines. We had a great room in the upper floor which was very comfortable.
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Gabriel G. Couples United States of America, January 29, 2014
Heritage Hotel

Close to shopping, entertainment and local restaurants
No hot water during my first night of stay. The room is dirty most specially the vent overhead inside the shower. The sink in the shower is clogged so I have to pull out the plug for it to work. Enough amenities and a pair of slipper is a nice touch. Internet access is expensive and the staff are not helpful when asked if I can use their computer and printer to check in online for my flight.
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Kok H. Families with young children Malaysia, January 28, 2014
more like a 2-3 star hotel standard

near shopping mall, noisy street, low standard room
Do not recommend staying here, noisy sound from street, room quality very low, nothing good but disappointments
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