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Heritage Hotel

Roxas Boulevard corner EDSA, Pasay City, Pasay Airport Area, Manila, Philippines (Show on map)

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Area: Pasay Airport Area Number of Rooms: 450

Recent customer reviews

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Good

7.5

based on
5249 reviews

Value for Money
7.2
Location
8.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.6
Food/Dining
7.0
All reviews (5249)
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Dongho L. Business travelers South Korea, March 23, 2013
Milenium hotels but old hotel

access to city center and easy to access airport
4.7
Ferdinand L. Solo travelers Philippines, March 23, 2013
Met my expectations

Right in the corner of EDSA and Roxas Blvd, Close to MOA, still a nice but old hotel
8
I booked a room here in the Heritage because it was somewhat close to the World Trade Center where I watched a concert and it was cheaper than any other 5-star hotels along Roxas Blvd. I have read reviews about this hotel and they weren't all that great, so I came here with not a lot of expectations. It took a few minutes before a receptionist appeared to check me in. Although he was friendly, I did not get any sense of urgency from him. The room was big enough. The bathroom had enough amenities, but I found someone else's hair on the tub (gross!). The air-conditioning was comfortable enough except that it didn't feel the temperature changed no matter what I set it to. The hot shower wasn't as hot at night as it was during the day. One thing I found very weird was the TV. I'm not sure what cable subscription they had but they did not have a lot of channels - not even CNN! I'm not sure if it was just me, but the remote only had one button for changing channels so if you missed a channel, you have to go another cycle to go back to that channel. The housekeeping people were polite, but I wish they had housekeeping at night. I have read something about tipping etiquette so I wanted to try to tip housekeeping, but they did not show up at night even after I put up the sign to make up my room. It's close to MOA, but trust me it was quite a walk. Checking out was not a problem. All in all, the hotel is really old but it still didn't feel cheap. I don't know where all the negative reviews were coming from. I guess if you come there with not a lot of expectations, then maybe the hotel would feel okay.
Walwisa P. Business travelers Thailand, March 23, 2013
Great location for business

clean room/nice food and good location
8.7
Chin G. Business travelers Singapore, March 22, 2013
The location is near the airport and major casino.

In-house Casino, Entertainment nearby and near airport
6.3
Chin G. Solo travelers Singapore, March 22, 2013
Nice and Cosy

Friendly, Perfect location and In house Casino
6.3
Armando L. Solo travelers Philippines, March 22, 2013
OLD AND DATED HOTEL

STRATEGIC LOCATION
5
Ambrocio K. Business travelers Philippines, March 22, 2013
very comfortable stay

good location, near main road, easy acces to transport, near shopping center (SMX MOA) and restaurants
8
Ambrocio K. Business travelers Philippines, March 22, 2013
good stay but with problem in check in

near airport and sho[ping mall and restaurant, east access to transport along the main road.
7.7
we have problem checking in due to unsigned authoriation ,a nd so we missed to use the first night accomodation. hoping the staff will be more understanding and can do extramile for our check in. (ie calling the person who book the voucher.)
Chew Y. Business travelers Malaysia, March 22, 2013
Near to airport, convenience

Strategic location, moderate price, considerable cleanliness
6
Ron B. Families with young children Australia, March 22, 2013
Overnight stay - convenient and comfortable

accessible airport, larget rooms, good value
5.7
Comfortable room - breakfast too congested but food fine

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Customer Reviews - Heritage Hotel, Manila

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