Back to hotel info

Verified traveler reviews

Filter by traveler type
Very good



based on 6821 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.1
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 7.0
Sort by

Runar J. from Iceland
Business travelers
Stayed one night in May 2014
fine
location to airport
Reviewed May 16, 2014

Clive W. from United States
Families with young children
Stayed one night in May 2014
This was a very nice hotel I enjoyed my stay
Price, Location and your staff
I really enjoyed my stay at the Heritage. It offers somethings that other hotel with higher price don't offer that it needed like free internet and breakfast. The location is great and also the staff was great. Room service was always there and check in was very good.
Reviewed May 15, 2014

dindo U. from United States
Couples
Stayed 10 nights in April 2014
excellence
cleanliness,standard,cheap
relax,comportable
Reviewed May 15, 2014

Ernesto A. from United States
Groups
Stayed 3 nights in May 2014
Oustanding customer service
easy access to airport, restaurants/dining, andshopping areas.
Excellent.
Reviewed May 14, 2014

Wei W. from Malaysia
Groups
Stayed 3 nights in May 2014
Clean rooms
Comfortable, clean and friendly
Reviewed May 13, 2014

Sophia P. from United States
Couples
Stayed 2 nights in May 2014
Mediocre
Location, location, location
Did not like that wifi was not free for the entire duration of my stay and was limited to one device only. Room showed its age not well maintained.
Reviewed May 13, 2014

Thomas M. from Switzerland
Solo travelers
Stayed 3 nights in May 2014
the five stars are overrated
close to the airport, professional staff, great breakfast buffet
the maintanance of some installation and facilities do not match to a five star hotel. only the prices (room rated, food and drinks) correspond to the five star rating. the age of the building is in some aspects, related to the maintenance, negatively obvious and visible.
Reviewed May 13, 2014

Ernesto A. from United States
Groups
Stayed one night in May 2014
Outstanding customer service
Customer service, entertainement, and easy access to the airport
Great!
Reviewed May 12, 2014

evelyn S. from Philippines
Families with young children
Stayed 2 nights in April 2014
superb & fantastic
wide variety of food, internet connection, nice swimming pool
since it's summer time in philippines, we enjoyed much in swimming , fun,fun,fun....happy :-D
Reviewed May 12, 2014

REN Q. from China
Business travelers
Stayed one night in November 2013
good
nice room, comfortable bed, easy location
just one night, and catch early morning flight, but it's comfortable, nice food
Reviewed May 12, 2014