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Very good 7.5
Based on 6762 reviews

Recent customer comments

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Very good



based on 6762 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.0
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Staff Performance 7.5
  • Value for Money 7.2
  • Food/Dining 7.0

Joel Q.
Philippines
April 29, 2014
Everthing is good aside from noisy buses.
Near to Shopping Malls & Airports
It was good and really enjoyed the performer singing while playing piano at the lobby.

Rowena G.
Australia
April 29, 2014
Satisfied
Accessible, Fantastic Breakfast, Friendly Staff
It was good and we are satisfied , happy and worth our money spent.

Ian H.
Australia
April 29, 2014
A very pleasant & clean hotel to stay in.
Location, cleanliness & friendly staff.
Very good.

Derek C.
United Kingdom
April 29, 2014
Not the best experience
Comfort of room, fast internet and cleanliness of room
Unfortunately 2 days of our stay (25 and 26 April) coincided with a National Convention gathering at the same hotel. The extra number of patrons staying at the hotel over those two days made it almost impossible to enjoy the hotel experience. On the 26th we placed 'make up our room' sign at 9am and our room was made up between 4pm and 5pm. Also on 26th, there were no spare tables at breakfast and we had to eat outside of the hotel. The 25 and 26 April the hotel downgraded itself, in my view, to 3 star status instead of the usual 5 star. If I had not stayed there previously, I would definitely not visit it again, based on my recent experience, but willing to give it a second chance.

Rick D.
United States
April 28, 2014
Stay here before, nice as always
Near the airport, near the mall, centrally located
I have stayed here several times. Best thing is it is near the airport and very near the mall of Asia. Nice hotel, staff is good. Breakfast was good also.

Janet R.
Philippines
April 28, 2014
Hotel near the airport
Near the airport, accessible, good breakfast spread
We have stayed in this hotel previously but this stay has been the most disappointing. We booked a room since we are leaving the country the following morning and we wanted a hotel near the airport. Unfortunately, our stay coincided with a convention and it was quite busy. We made it a point to check in past two so that our room will be ready, however, we were made to wait 20 minutes. When we went in our room, I noticed that one of the complimentary water bottles is open. Lastly, we were made to wait for half an hour for a parking space and even if we asked for valet service, we were not accommodated, which is rather infuriating.

Genesis C.
Philippines
April 28, 2014
great
centrally located, close to airport and shopping, easy access to public transport
great

Frank R.
Germany
April 28, 2014
Nice stay like always
Rooms, Breakfast, Service
We will come again, because its a good choice...

robert J.
United States
April 28, 2014
This is our favorite hotel
Nice large rooms, friendly staff and good location
This is our favorite hotel. We always stay here when we come to Manila. It is easy to get to and from the airport, close to the Mall of Asia and an overall great hotel and great staff.

Edwin N.
Philippines
April 28, 2014
Very Good
Size of the Room, Proximity to Airporty and Proximity to Shopping mall
Very Good