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Verified traveler reviews

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Very good

based on 6824 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.1
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 7.0
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Joseph I.
April 09, 2014
Convenient, decent breakfast, reasonable price

Kenneth C.
April 09, 2014
Good location
Food Transportation Entertainment
Alway a pleasant stay with everything we need in the area.

Kenneth C.
April 09, 2014
Great hotel
Location Room size Food
Very nice hotel with shopping and close to the airport

Franz S.
April 07, 2014
o.k. for one night stop over between two flights
access to the airport
stay was o.k. no complaints but nothing to get exited about

Don A.
United States
April 06, 2014
Very convenient
location, facilities, staff

Gerald B.
United States
April 06, 2014
our stay was totally satisfying
easy access, free parking, cleanliness
although only a i day stay, we were extremely pleased with our room accommodations which were very clean and fully equipped for our needs. since we reside in Tagaytay, cavite here in the Philippines we drove our car. The hotel provided free and easily accessible parking. also, the location of the hotel close to the Baclaran church and market place was convenient. My wife specifically wanted to shop at the once-a-year sale at Mall of Asia and this hotel was 5 minutes away...very convenient. We would definitely stay here again!!

Carmelo P.
April 04, 2014
fun and relaxing
location . staff. food
It was good, our room was even upgraded, thanks

joiza K.
April 03, 2014
I'm a returning guest last march 29th 2014. I booked the room online just 6hours before check in. Cos I feel I want to relax. Was exhausted at work and I need to have a good sleep. Upon arriving the hotel; reservation papers not ready yet. Was waiting at the restaurant area and I saw a dead fly in the table. I even took a picture of it. Now after check in, I was given a room at 7th floor. When I opened the room I was shocked, its still occupied, guest luggage in there, scattered things and clothes over the room. Good thing the guest was not there or it would be a total mess. I saw the housekeeping supervisor and told him the scenario, I was so pissed cos I need to rest and thinking the scenario might also happen to me, it's all about security reasons inside your room. I was transferred to a different room but same level. Really this time Heritage you are really a disappointment this time, and I think I deserve to be compensated or given a reasonable rate next time for the hassle that I experienced.

Adam H.
April 02, 2014
good hotel and recommend it to anyone
food, staff,clean

Veronica M.
United States
April 02, 2014
Not quiet as enjoyable as 3 weeks prior.
Friendly staff, security, location.
Just a bit disappointed in having to remind the housekeepers that there were 3 of us staying in my room. Kept having to ask for extra towels every day. Other 2 rooms I rented had no problems. Menu could use some updating with new choices.