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Heritage Hotel

Roxas Boulevard corner EDSA, Pasay City, Pasay Airport Area, Manila, Philippines (Show on map)

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Area: Pasay Airport Area Number of Rooms: 450

Recent customer reviews

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Good

7.5

based on
5339 reviews

Value for Money
7.2
Location
8.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.6
Food/Dining
7.0
All reviews (5339)
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Joseph P. Solo travelers United States of America, February 17, 2013
Good Hotel

Great Staff
6.7
fair to good hotel for the price. air was a bit stale or smelled like old carpet. carpet probably needs to be shampooed and cleaned. toilet was reasonably clean. no trash liners. refrigerator was locked.
Jay M. Groups Philippines, February 17, 2013
Lovely hotel for couples

Lobby. Great service. Everyone is smiling.
8
As you enter the lobby, people will smile at you and greet you with their best faces. Attitude of people are very hospitable. They treat their guest with great pleasure. Room service are fast as you ordered it. You wont buy time. Rooms are well prepared for guests. We didnt encounter any problem. I think your hotel is one of the best.
Hotel Feature Tip: You wont encounter people with bad attitude.
Alexander S. Solo travelers Sweden, February 16, 2013
Great service and clean rooms

Location, entertainment, food...it was all good.
8
Just stayed a night but i felt i was taken care of and i really enjoyed my stay. I would definitely stay there again.
Jennifer A. Families with older children Australia, February 16, 2013
Handy location and great service

I love the location which is very handy and close to most everything
8.3
Thank you for the great and warm service from staff. It was a pleasant stay overall.
Garrod H. Couples United Kingdom, February 16, 2013
Reasonable hotel but shabby in places

Close to Airport and Mall of Asia
5
this hotel is okay but really starting to look very tired in places the rooms are okay but could really do with a makeover. internet charges are extortionate! why cant they be free like other hotels?
Dennis J. Couples United States of America, February 16, 2013
Great hotel, rooms, service and food.

All round it has good rooms, service, food as well as location
9.3
We like the rooms, service, food as well as location to the Mall of Asia. The rooms are large and well air conditioned. A van can take you back and forth the Mall of Asia for your shopping needs. The staff are helpful and well trained. The breakfast is complete with everything you would want for breakfast. The price is a little high but still worth it.
Catherine G. Families with young children United States of America, February 15, 2013
Lovely hotel and good service

Great location
8
The hotel is the cross street of the Asia Mall. Location is good 15 minutes to the airport.
Min Y. Families with young children Malaysia, February 15, 2013
Popular hotel

Location to airport and a casino
8.7
This was the 3rd time l stayed at this hotel as it's close to airport and SM Mall of Asia. Great service and nice restaurant. Recommend for tourists who are in transit to another airport.
Hal K. Couples United States of America, February 15, 2013
Should be 2-star not 4-star, age & bad smells

Fairly close to airport but Midas hotel accross the street is much nicer and better bang for the buck.
3.3
Hotel is rundown and old fashioned. No free internet at all and only have two PCs for $7.50 for 30 minutes. Not for business people or modern travelers. The bathroom door frame was rusted on the insde bottom. There was a bad odor of something burnt in the hallways!
Brian W. Couples Australia, February 15, 2013
Great location and staff

location
8.7
Had a great stopover here, close to Mall of Asia and airport. Staff were friendly and attentive, comfortable rooms for overnight stay.

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Customer Reviews - Heritage Hotel, Manila

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